India Post — Parcel not delivered & no cooperation from the concerned authorities

Address:

Goa India

Parcel had been sent back . Return to sender had been initiated . No sign of parcel and no cooperation from the concerned authorities. Neither any cooperation from the consumer complaint authorities. If not the parcel, I need my 21 thousand that I had paid for the entire parcel including transaction

"Return to sender" had been initiated on 20th feb 2021 since was unable to collect the parcel. Tracking status was updated to "item bagged" on 26th Feb at the Mumbai foreign post and is the same since then. Its been a month now.No progress on the same . Tracking No- RZ[protected]GB