India Post — parcel not received yet or no proper status & updates online

Address:Kutch, Gujarat, 370001

I made parcel from kaach anjar on 7-5-2018 to the city drc demarcattic repbulic of congo (Kinshasa) tracking no [protected]- i have not recevied parcel & its urgent & there is no proper status online & i made complain but i cant open it to see the status of it. (Tracking status always so remove from bag & insert to bag & transfer from office exchange) please atleast let me know what is the problem & when i will recevied my parcel.
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India Post customer support has been notified about the posted complaint.
May 31, 2018
Updated by shabu pirani
My parcel has been return back to anjar india from mumbai customs due to some reason

but when i went to take my parcel back they didnt give me any refund, is it normal that I have payed rs 6000 & the parcel was accepted by anjar india after that due to some reason from mumbai they send it back & they even not giving my refund .
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