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India Post — Parcel stuck at-Kolkata RMS Mails TMO

Address:Kolkata

Hi, my parcel [EE[protected]IN] has been stuck in Kolkata RMS Mails TMO since the last 3 days after stating that it has been 'dispatched'. It was booked on 24/12/2022 and today it's 2/01/2023 and I still haven't received it. It's been over 12 days. Please look into it as there were important college documents in it and I don't understand why it's taking so long.
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