India Post — parcel undelivered and lost

Address:Hyderabad, Andhra Pradesh, 500016
Website:www.indiapost.gov.in

Package possibly stolen at anna road sorting center chennai.
No updates for 10 days, which is unusal. Someone is possibly stealing packages in that location.
They should atleast return the parcel to the sender so that i can get my money back from the site i brought the phone.

Event details for : rp[protected]sg current status : send item out of sorting centre (Inb)
Date time country location event type mail category next office extra information
01/11/2017 02:36:12 india ccrc anna road sorting send item out of sorting centre (Inb) air outward foreign (Crc)
25/10/2017 09:05:19 india begumpet s. O receive item at delivery office (Inb) air
23/10/2017 16:04:41 india mumbai foreign post office send item to domestic location (Inb) air crc hyderabad
18/10/2017 11:37:40 india kolkata foreign lcao transfer from office of exchange (Inb) air mumbai air
18/10/2017 10:12:59 india kolkata foreign lcao receive item at office of exchange (Inb) air
15/10/2017 19:00:00 singapore singapore s01 send item abroad (Edi-received) air kolkata airport sorting office
13/10/2017 11:53:00 singapore singapore s01 insert item into bag (Otb) air kolkata airport sorting office
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India Post customer support has been notified about the posted complaint.
Nov 15, 2017
Updated by Rohan Vyas
will i get the parcel back? because i got this response from them

Dec 05, 2017
Updated by Rohan Vyas
hey, my complaint is still not resolved
Dec 05, 2017
Updated by Rohan Vyas
its been 2 months now, still no response from india post.
Complaint comments 

Comments

Sir I have been tracking the product for 3 days and it is showing that it is bagged to cuttack .I have called the bengaluru post office and the cuttack post office also but no information provided so pls sir help me in getting my product soon.

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