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India Post — pending on indel b by the reason of customs from 16th. aug

Dear Sir,

our EMS tracking number is EE[protected] KR which sent 11th.Aug from Korea to India. however, it is still holding in INDELB from 16th.Aug. addressee and us try to figure out the reason of pending. but we could not heard any news and whereabouts through customer service. please update its tracking history and let us know its documents are losted or on the delivery to addressee
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