India Post — Pension System in Gurgaon Haryana

Address:

Raj Nagar Gurugram

Dear Sir/Madam,
My grandmother gets pension from Post Office, Raj Nagar Gurugram Haryana. When Second wave of Covid was there, she didn't went to take the pension due to lockdown and pandemic in March - April, April - May.
She went in June to take the pension but Post Office official said that Govt. took the pension back and she won't get the pension for those three months. We have been there few times to collect the pension but official is not responding.