India Post — poor services provided by the postal department

Address:

Sangrur, Punjab, 148001

I booked a paecel no. Rp[protected]in on 08/08/2019 for dubai. The parcel contained rakhi. The item was bagged at delhi international airmail service on 10/08/2019. But still it did not reach the destnation. It is the worat experience which we have faced. The tracking status shows that the parcel is still stook in the same location. Kindly resolve the problem