India Post — Post man never delivered any thing

Address:

Village Dadar post patharaula district Sidhi m.p.

My name is Nikhil Gupta and my post office is patharaula but postman never delivered any thing.
When we get to know my documents has come to post office then we go there and he gives us many papers and documents and says that search what is your.
Sometimes he replies like nothing has come here while the status is showing that documents is in your post office.
Actually that was not a post office that is a banglow because post office is under the house and no any banner or any board hang in front of there means no sign that there is any post office.
One day I went there and ask about my Aadhar card he said nothing has come but my status is showing that it's came.please solve it because every villagers are facing such type of problem

Regards-
Nikhil Gupta