India Post — post not delivered to wes

Address:

G3 IIND FLOOR WEST ARJUN NAGAR, street no 04 delhi, New Delhi, Delhi, 110051

Hi i have couriered my documents through india post vide ed[protected]in, ed[protected]in and ed[protected]in. For every courier i have paid 1392rs but none of the parcel has been delivered. Its showing the parcel is under custom hold and they are not providing me further information. I want the items to get delivered to wes as early as possible as it contains my provisional certificate and transcripts.