India Post — postman behaviour

This is in ref to a post no - rf[protected]in and rf[protected]in was to be delivered by sh sudhir (Mohan garden post office).

The address mentioned was pretty clear and for last 1 year all type of delivery was done by various govt and pvt firms successfully but first time it happened that the postman failed to trace it. Also when i called for reson he talked very rudely and complaining that the address was not complete and so i have to come to post office to collect it.
This is very ridiculous that govt serving people are defaming the working culture of govt sector by doing such illogical things.

I request gm of indian post to take action against such person.