India Post — product sent but receiver received an empty box

Address:Kolkata, West Bengal, 700084

We have sent an electronic item jbl bluetooth speaker from post office sp garia so 700084 with no ew[protected]in. Counter no.1 op-code: 06

To govind sundesha mumbai maharasthra pin: 400002
Sender dipangshu saha kolkata 700084
Weight 925 gm on 26.05.2018 time 12:09pm

Amount 142.00 was taken from me. The receiver received a packet written 925 gms but there was no product inside the box.
The man who came to deliver the product just gave the product and ran away no sign and nothing as per the receiver. As it is his shop that time he was not present there. The man gave it to someone else and just flew away.

Now what should i do. I relied on indian post thats why i sent that product via them. Otherwise why would i? Please give me a solution.
+2 photos
Was this information helpful?
No (0)
Yes (0)
India Post customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8960
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information