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India Post — regarding my parcel stuck in bangalore sub fgn post office.

Address:Puttur, Dakshina Kannada, Karnataka, 574201
Website:indiapost ems

Hello
I have a parcel from belgium. Its almost 17 days now in banglore sub fgn post office. Send item to import customs the status showing in india post.
Please let me know if any documents needed to clear customs or still i need to wait. Please let me and delivery it asap... I needed very urgent.
Tracking number:ea[protected]be
Thanks a lot
Kind regards
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