[Resolved]  India Post — Registered parcel not received

Registered parcel with consignment number CR[protected]IN was booked from Mansarovar S.O on 30-June-2021 for Electronic City phase 1 Bangalore.
The parcel is still not delivered and in tracking there is no update since last 6 days. Also, it shows the parcel reached Bangalore parcel hub and then was sent back to Jaipur parcel hub. No reason given.
Nodal officers do not respond. No one picks up the call on calling up India Post toll free Helpline numbers and post office numbers .
Request you intervention and urgent action. Attaching the parcel registration receipt and tracking updates from India Post web site for your reference.
Thank you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 26, 2021
Complaint marked as Resolved 
Raised complain in India Post web site, CPGRAMS and emailed DDG, India Post. From DDG required officers were informed. Updates were then posted in the complain tracking section of India Post web site. Parcel was sent back to the originating city and had reached RLO as unclaimed. Based on the complaint it was re-dispatched.
India Post customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Post
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    8955
    Pending
    0
    Resolved
    1495
    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
    View all India Post contact information