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India Post

India Post — registered post document not reached.

Address:Chennai, Tamil Nadu, 600041
Website:Indiapost.gov.in

I have sent a document (Official transcript) through registered post for college admission purpose on nov 11, 2017. The status in the tracking website remains as "insert item into bag (Otb)". I checked with the post office. They said something might be wrong with the system but the package might be reached. It is not yet received at the destination.
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