India Post — registered post not delivered since last 2 months

Hello Shri Manoj Sinha,

This email is regarding my complaint (Complaint number:[protected]). I sent a registered mail with tracking id RP[protected]IN on February 12, 2019 to

World Education Services
Attention: Documentation Center
2 Carlton Street, Suite 1400
Toronto, Ontario M5B 1J3
Canada

from Mohali Phase 5 post office.

It has not been delivered till date nor the tracking details have been updated after January 13, 2019. Those are my important documents from university that must reach the destination as soon as possible but due to the poor services, my mail has not been delivered yet.

I have logged complaint twice but in response i am being asked to file a bigger complaint instead.

I request you to look into this matter and provide the solution as soon as possible.

Hope to hear from you soon.

Yours Sincerely,
Sonia Saini
Mobile number:[protected]