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India Post — retained by customs without any reason

Address:833222

Its been 5 days tracking information has not been updated and it says retained by customs due to unspecified reason. The parcel is for a smart phone named dogee bl5000 its worth rs 9100.
Tracking no.:eh[protected]sg
I have emailed my problem to kolkata customs along with my invoice attached to it but its been 4 days they havenot responded to my email yet
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I have sent one laptop from india post via girgaum branch FOR WEST BENGAL and tracking number is EM[protected]IN . but it got return for no reason and i got all scrap books as ma magazine instead of laptop. laptop has been stolen.
here are the pics i got as a return parcel

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