India Post — speed post returned saying insufficient address

I have provided my full address with pin and two mobile numbers. I use the same address for courier service as well and courier service never had a problem with that address.

But india post says that this is the insufficient address and didn't call once to the receiver or me. I was regularly checking the status on their site by consignment number provided by them and on 3rd jan 2020 it reached agra head office and 4th jan 2020 i'm seeing that it is returned because of insufficient address. I was expecting a call and a out for delivery status as shown in their website but i didn't get any.

Please deliver it as soon as possible, its really urgent.

Consignment number: ek[protected]in
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A registered post i, e RU[protected]IN posted on4.4.2019 from DRM office civil lines to SBI chandni chowk Delhi, but not delivered to SBI Chandni chowk Delhi till date related to my pension documents.I am suffering from financial lose.Pl search my documents and intimate to me.

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