India Post — still in the customs

Address:Mumbai City, Maharashtra

I was moving from korea to india, so i was sending six parcels to india. I was shipping it in april 2019. It arrived at the customs in july, now its in the middle of october. I still have not got my things. When i'm sending a mail to them, they are not answering. When i'm calling them, then they are some times picking up their phone. Then they are telling me that i have to send in something. I don't know what to do.
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I ordered a dress Online.. The seller post it through india post she dispatch item on 14th oct. and today is 21st oct. but the trackings not updated since 14th oct. and parcel also not deliver yet.. plz solve my problem early.. As i want it before 23 oct. plzz plzz solve my problem and dilever it to me today or tommorow plzzz

There is school next to my building which is closed years ago people in locality is making it as dumping ground so many garbage every where and because of this so many mosquito and as well as it's government under property as it was goverment school next to saint rohidas nagar chs parel east behind bhayva supreme nx

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