India Post — The remark: Retained by border agency/security

Hello sir or madam,

I have dispatched a parcel with Taiwanese traditional dress to my designer friend in Coimbatore for her study as a gift. However, the parcel is stuck since the end of August and “retained by border agency/security for u” is shown in remark. My friend tried to call there, but didn’t receive the answer. It will be appreciated if anyone could assist.

Thank you!