India Post — Triple folding of degree certificate

Address:

Postal Directorate Dak Bhavan New Delhi 110001

I received degree certificate by post (RU[protected]IN) from Banaras Hindu University, varanasi-221005 on adress of vellanikkara-680656, but my certificate was folded three times. if already degree certificate is wrtien on article why indian post damaged it. It seems that it folded in its whole journey from begining. triple folding damages my lamination od certificate. why dont indian post carry it responcibly.