India Post — unable to receive my consignment

Address:

760010

Dear team,
This is to inform you that my brother booked a consignment from mumbai on 11th august 2018 with consignment number em[protected]in but still i am not yet received to my address.
No one in our local post officers track my consignment. I think indian postal fails to give proper service to customer.
For the sack of knowledge government should close entire postal departnt and sack entire employee.
Kindly do this on priority.
Regards
Kureshu pasupalak
Contact number: [protected]