India Post — unable to track speed post delivery

Address:

2-127,Society Street,Thammavaram, East Godavari, Andhra Pradesh, 533005

I got a message that my new debit card is dispatched on 12062019 through speed post no
JA[protected]IN. Whenever I try to track this post showing that unable to get consignment details. Its almost one week over from the day I got this message. I am leaving my town within two weeks. So, please solve this issue as soon as possible. If there are any steps that I can take please let me know.