India Post — Unable to withdraw money sent through dop (Mobile money transfer)

Address:	110030
Website:	www.indiapost.gov.in

Hi Team,

I have transferred amount of INR5000 on 13-FEB-2016 from Sarojini Nagar, New Delhi (Pin no 110023) to destination Daspur, West Midapur(721211) through DOP(mobile money transfer). As per web site and your post master at Sarojini Nagar checked that destination pin (721211) is covered through DOP. But when the recipient reaches to post office in ghatal S.O(721211) the post master told that their system is not upgraded to accept this.. so they can't give the money to recipient. They also suggested that recipient must visit to Ghatal(pin 721212) but their also same response. As i came to know only in kolkata they currently has this facility. Now my question is .

1. if the destination pin couldn't be covered for DOP(mobile money transfer) then why are you generating traction at source.
2. I want to get my entire money immediately along with the transaction charges(5000+80=INR 5080) as my transaction couldn't be covered at destination and you are providing wrong information to me and this also harrases me.

Please find the transaction no as[protected]

Please help me ASAP.

With Regards
Kunal Das
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