India Post — Unprofessional behavior of employee at city post office, Pune

Address:	Pune, Maharashtra, 411030
Website:	www.indiapost.gov.in

Today I visited above mentioned post office for speed post service, for 16 packets to be sent to various locations in our country. I was surprised to experience the unprofessional behavior of guy (Mr. Ghadge) sitting at window. He was behaving like he is making favor to the customers. After waited for 30 minutes in the standing queue, he told me to meet some guy inside the cabin and come back with what he says about the packets to be sent. I left the queue went inside the cabin and met the guy. He asked me about the weights of the packets and told me to deposit 750/- rs and asked me to come after three days to collect the receipts which I refused. Then he asked me to again visit the same guy (Mr. Ghadge) and do the rest of the work. I came out of cabin and reached him, he refused to take the packets in one go as they were 16 in total. he told that HE WILL ACCEPT MAXIMUM 2 at one time which again I refused and met the postmaster to complain. he also asked me to come back again tomorrow to collect the receipts. In all this transactions I spent time for more than an hour between 3 to 4 pm. However, with no choice left I accepted to come tomorrow i.e on 19th August 2016 and left the post office with decision of never coming back to Government's post office for services like speed-post. The reason for my decision is that today there are many private courier service providers simply provide pickup and drop service for such packets at no extra cost. They carry all gadgets and bar code scanners with them to complete the formalities as needed. They print the receipt on the spot and that's all. Best service. Why then opt for Government's post office. Let that perish. My million dollar advice to government is that change this attitude and poor service quality or people will change them.
My name is Mahendra nahar - [protected]