India Post — very careless ,irresponsible courier service

Address:

Rashbehari avenue, Kolkata, West Bengal

Booked my consignment ew[protected]in on for raniganj on 12th march but after tracking it it shown the consignment sent to wrong city asansol in place of raniganj. It shows status of 4.04.19 and today is[protected] its not showing current status of my courier. Very disappointing and worst service of speed post. My parcel is coming from kolkata, rashbehari avenue, i ve called so many times in post office but everytime they misguided me by telling they did not get my parcel, today also i went to ranigaj post office, and they gave me same information about my parcel, i called asansol post office also they did not receive my phone and made me puzzled, i ve payed for my parcel and it is very disappointing to get this kind of service from post office, i m from a middle class family, i ve earned my own money and if i m not getting my parcel it made me depressed as i m not getting any coorperation from any of the post office and i m not getting my parcel. Ialso contact to the shop (Agent) on 14.08.19 and she said the your shipment become misroute and he complained by mail more than two times. But all these become useless because the shipment is not re-routed yet or delivered yet.