India Post — world education service sealed envelope at hold in canada customs for more than 10 days

Address:Jamia Hamdard campus, New Delhi, New Delhi, Delhi, 110062

My speed post for sealed envelope (Tracking number : ed[protected]in) is stuck with canada toronto-a customs hold and extra information is showing as "awaiting presentation to border agency/s" since 12th august, 2019 and canada toronto office has not bothered to inform me regarding the same.
The tracking shows "awaiting presentation to border agency/s". Its been more than 10 days since the packet reached canada via india post. It is a very important wes (World education services) sealed envelope containing my transcripts and attested degree certificate meant for evaluation by wes. Totally disappointed with their services! Kindly resolve the issue at the earliest!

I submitted the sealed envelope on 5th august 2019 at jamia hamdard campus, new delhi, 110062 for speed post.
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Sir, my parcel RB[protected]SG is at dimc office and it's been 5days parcel is there please parceled it as soon as possible.
Indiapost stole my parcel contents, repacked and sent me. Few items are missing inside it. It shows it weighted 6240 gm but ince opened items wer missing and weight was not more than 4000 gms.
The parcel was all repacked nicely so it was not possible to know that it had been tampered.
My speed post for sealed envelope (Tracking number : ED[protected]IN) is stuck with canada toronto-a customs hold and extra information is showing as "awaiting presentation to border agency/s" since 11th February, 2021 and canada toronto office has not bothered to inform me regarding the same.
The tracking shows "awaiting presentation to border agency/s". Its been more than 15 days since the packet reached canada via india post. It is a very important wes (World education services) sealed envelope containing my transcripts and attested degree certificate meant for evaluation by wes. Totally disappointed with their services! Kindly resolve the issue at the earliest.

Thanks

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