India Post — Wrong delivery by INDIA post

Address:

RR Nagar bangalore-98

Hi Sir/Madam
We are from Viroha lifestyles India PVT Ltd, Actually we did post on 12/Nov/2020 to Koppa taluk chikkamagalur disstrict Track Id (EK[protected]IN)
Customer Name: Devaraj Poojari
Address : S/O Janardhana poojari, C/O Sushila poojari, manjunatha krupa, ayyapa swamy temple, Berukodige post, Koppa taluk, Chikkamagalur district
Pin Code : 577126
Ph No : [protected]

But the post delivered to R T Nagar H.O on 24/11/2020 and the product is delivered

Other details: Post is done on 12/11/2020 from RajaRajeshwari Nagar Bangalore-98 From Indian post

This was the issue Please resolve as so
on as poosible ...!!!