India Today / BagItToday Complaints & Reviews

FRAUDULANT ACTIVITIES BY BAGIT TODAY TELESALES- URGENT REFUND OF MONEY TO MY ACCOUNT.
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Amit Barman Roy amit.[protected]@gmail.com
10:19 (11 hours ago)

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[protected] Forwarded message[protected]
From: Amit Barman Roy <amit.[protected]@gmail.com>
Date: 8 November 2012 00:26
Subject: FRAUBULANT ACTIVITIES BY BAGIT TODAY TELESALES- URGENT REFUND OF MONEY TO MY ACCOUNT.
To: Bag It Today Concierge <[protected]@bagittoday.com>, "Response (BagItToday)" <[protected]@bagittoday.com>, [protected]@bagittoday.com
Cc: [protected]@bluedart.com


Sir / Madam,
I ordered for four nos of holiday packages @ twice on the same day: two orders @Rs. 5998/- each on 27th October and two orders @5998/ each on 30th October,.
My order particulars are as follows:
On 27/10/2012
Order ID : [protected]
Order ID: [protected]
&
30.10.2012
Order ID: [protected]
Order ID : [protected]
Promotional code Numbers are not found printed in the Invoices.

I have received all the four orders on 07.11.2012. On opening of the sealed packets covered and sealed with plastic/ polythene packets I have seen that no cards are attached with any of the orders although I have been repeatedly informed that there will be assured gifts from phone no [protected] from bagit today.All conversations are on record. .Mobile calls from [protected] assuring that I have been selected by your company along with 10 persons from India to be offered with a Dell Laptop, Black Berry Mobile and others if I purchase two holiday packages on the same date. After that on 30th October he again told me that I have been selected by the company as one of the three persons across India for a Apple I-pod If I purchase another two packages. I told him that I am not interested in it and requested him to dispatched already won items. Then he said, there items will be held up if I do not make further payment of worth of two holiday packages on 30th October, 2012.
I have really surprised to note how a reputed online company from bag it today can cheat the consumers.

If I do not get my entire money refunded with two working days, I shall be constrained to lodge criminal breach of trust with the Police against the personnel who trapped me by giving false assurance exploited and cheat me.

The documents in support that I received four packets from Blue Dart today by myself are mentioned below for your kind perusal.

1. Waybill Number : [protected] Reference No : BIT[protected]

[protected][protected]
Pickup Date : 01 November 2012
From : NEW DELHI
To : AGARTALA
Status : SHIPMENT DELIVERED
Date of Delivery : 07 November 2012
Time of Delivery : 13:20
Recipient : SELF
Waybill Number : [protected] Reference No : BIT[protected]


[protected][protected]
2. Pickup Date : 01 November 2012

From : NEW DELHI
To : AGARTALA
Status : SHIPMENT DELIVERED
Date of Delivery : 07 November 2012
Time of Delivery : 13:20
Recipient : SELF

3. Waybill Number : [protected] Reference No : 1618266

[protected][protected]
Pickup Date : 31 October 2012


From : NEW DELHI
To : AGARTALA
Status : SHIPMENT DELIVERED
Date of Delivery : 07 November 2012
Time of Delivery : 13:20
Recipient : SELF

4. Waybill Number : [protected] Reference No : 1618267


[protected][protected]
Pickup Date : 31 October 2012
From : NEW DELHI
To : AGARTALA
Status : SHIPMENT DELIVERED
Date of Delivery : 07 November 2012
Time of Delivery : 13:20
Recipient : SELF

Yours sincerely,
Amit Barman Ray,
Tripura Civil Service(TCS)
LLB
Joint Secretary to Government of Tripura
[protected]O)/ 2313613(R0
Home Addressed: Paschim Para, Bhati Abhoynagar, Opposite to Karunamoyee Iron & Cement Shop, Agartala,:799001
Tripura.

I bought a mobile phone using BAG IT TODAY net service and paid by netbanking. But what i got was wrong BRAND and COLOR product. On complaining at customer care company says as per 'terms and conditions' mentioned on site, they can send similar 'quality' product if same brand is not available AND color choice is 'subject to availability'. I felt cheated and exchanged several mails but they refused to exchange the product. But in every reply they never forget to write that 'incovenience is regreted' !!!
Now i will never do netshopping.
- [protected]@indiatimes.com

Dear Sir,
Ref : Order ID-[protected] , Order ID-[protected] and Order ID-[protected].- Online Quiz Competition Jackpot
I beg to submit my concern about the cheating practice by Bag It Today, giving false promises.
History:
I, A.Abdul Rahman, resident of Trichirapalli (Tamil Nadu) beg to submit as under:
On 10.10.2012, around 11.20 AM, I received a call from customer care section of Bag It Today (Division of India Today group of companies) and one male representative Mr.Rahul was on line, who informed me that I won a a jackpot as a result of an online quiz that I’ve played on the bagit today website in the month of April and had won a jackpot in a lucky draw conducted by Bat It Today. To get this free gift, I have to opt for their premium package worth Rs. 4999/- (two other packages for Rs. 29,999 and the next day a sum of Rs. 24,999/- each) and that the payment has to be made online before 4.30 on the same day. Through a banking agent from their side by name Ms.Divya Mathur . They also promised me that they will dispatch the free gift within two days from the date of receipt of full payment. She had told me that the site is down and she can make the payment from her side and asked my the credit card -HDFC details along with PIN Numbers and had taken Rs-4999/- and she had told me that she will dispatch a LCD TV along with this a combo offer Home theater and done one more transaction for INR-29,999/- on the same day. She also informed me that I will get a verification call within 30 minutes to confirm the order.

As I was informed, I received a verification call from one Mr. Sameer and I heard the different version to what Ms.Divya Mathur was saying and I asked for the cancellation of the order . He told the order is cancelled from his end and will have to get clearance from the agent that had made the transaction and asked me to call her I call, she showed reluctance to pick my call and then picked, While confirming the order, I inquired about the free gift and she transferred the line to the earlier officer to talk to me. She once again promised me that she will deliver the gift items in a couple of days time.

Since I did not receive any information about the cancellation and role back of my transaction, I sent a mail to them to inquire about this. At this time, I informed them to cancel my order and refund me the amount paid by me. They informed me that since the call was verified and confirmed by me, it cannot be cancelled and refund cannot be made. They informed that I could have cancelled the order at the time of verification call and once it is confirmed, cannot be cancelled. Sir, I humbly request to let me know whether any customer is entitled to cancel his order, if he is not satisfied with the service provided by the party. I am at a loss to understand the reason behind their refusal. I am sure, I have the right to cancel my order if I am satisfied with the service or product ordered. IN this case, I made the full advance payment, but not availed of any gift or diamonds , or even not returned duly filled in and signed receipts.

Your good-selves can see that this is a clear cheating and fraud with false promises to mislead the customers to get their business target completed.

In-spite of my repeated requests, they send me the same reply "order cannot be cancelled and refund cannot be made".

I request your good-selves to kindly look into the matter and pass on necessary orders to the concerned person at Bag It Today to refund me the amount paid by me.

Your personal intervention in sorting out the matter is requested.

Thanks

A.Abdul Rahman
#10-D,256, II Cross, Anna Nagar,
Tennur, Trichirapalli-620017
Tamil Nadu
E-mail : [protected]@gmail.com
Phone : [protected]

Hello every one there....
This is A.Abdul Rahman, from Trichirapalli, Tamilnadu, Resident of #10-D,256, II Cross, Anna Nagar, Tennur, Trichirapalli-620017. and my mobile number is [protected]. I was cheated using social engineering technique by Bagittoday of India Today group by a sum of INR-60,000/- Please do help me in getting my money back at the earliest( ASAP) its already 21 days since the transaction was made( Transaction date[protected] and[protected].

The mail I wrote to them and the replies that I had got from them is this ( Please find the Content below)

Dear Mr. Ankit Saxena/ To who so ever it may concern

Kind Attn: Mr. Rahul, Ms. Divya Mathur, Mr.Sameer, Mr. Jasmeer and the entire Team

I've been repeatedly telling the bagit today team to role back the transaction and refund the money back

Here is the list of people spoke to me since[protected] to[protected] till date)

1. Mr.Rahul
2. Ms.Divya Mathur
3. Mr.Sameer
4. Mr.Jasmeer
5. Ms.Monica
Among this is was Ms.Divya Mathur who had taken all my brothers credit card and my debit card details and had booked the purchase from her side.

I did not do any online transaction directly on you site. During the verification call that had happened the same day.
I was told that my PIN numbers are compromised and I 've to change my PIN numbers immediately.

It is a violation of the RBI rules and a socially engineered cyber crime done by your calling agents.
To take some ones PIN number with out their own will of making a transaction and doing a transaction on the persons behalf.

I do not have any intention to take any free gift or any offer given by Bagit Today, it was from your side things are done and your team had done the goof. Neither I have any intention of purchase of any diamond, nor any other product sold by Bagit Today.

I want the entire money refunded immediately not at your own will delayed for 3 or 4 months as said by Mr.Jasmeer.

Just because you have done the transaction at your end by taking the credentials is not an online transaction. It has to be done by the personnel by their own will and by themselves on the website to make any purchase or any orders.

I want to have the refund for all the three transaction that is done from you end by Ms. Divya Mathur on 2 days[protected] and[protected] , She had told that already the combo is dispatched in first flight, but later on[protected] Saturday, I learned from Mr. Sameer that nothing was processed as its a pending issue.

What so ever that is done from your side is a loot and If you think you people are smart and you had won and made the business, then you all are in the wrong.

You will have to face the business consequence of this that you had put me in mental agony since last 6 days and it had caused a big disturbance in my family, which you all will be held responsible and you will have to pay it back in a different forms ( like legal, Media and the like which may impact you all in many folds).

So, I request you to role back all the three transaction and refund my money immediately.

Thanks and Warm Regards,
A.Abdul Rahman


To whom so ever it may concern ( All the TEAM members of Bagittoday of India Today)
Order ID-[protected]
Order ID-[protected]
Order ID-[protected]
I'm not interested in any purchase of any product from Bagittoday.
I had a call in my phone and was told I had won jackpot but the truth about this is,There is no any written confirmation of the lucky winner from the Bagittoday group and no any other documented evidence is shared for the same and more over the personnel who are calling on behalf are sharing inconsistent information from time to time and they ask for credit/Debit cards PIN and 3 digit numbers on the back side of the cards and credentials
which are very personnel and not supposed to be shared to any third person on phone or over the internet ( to avoid cyber crime) as per RBI internet
banking regulations, which has been asked from us while filling up the form from the Bagittoday personnel end.

So, I would like to have all the transactions with the following Order ID-[protected] , Order ID-[protected] and Order ID-[protected]. ( A FULL ROLE BACK) immediately.

Kindly do the needful to stop the transactions and role back the same.

if you are not ready to roll back the three transactions and refund the entire amount within 24 hours then you all are going to face the total irrecoverable damage.

I'm going to the consumer court and it will get flashed in all the leading media, Websites, Social Networking sites.

We will meet at the consumer court, for violation of the RBI rules in making online transaction ( A suite will be filed against the entire team of Bagittoday in the consumer court for committing cyber crime through Social engineering, in the context of security, is understood to mean the art of manipulating people into performing actions or divulging confidential information. While it is similar to a confidence trick or simple fraud, it is typically trickery or deception for the purpose of information gathering, fraud, or computer system access; in most cases the attacker never comes face-to-face with the victims.)

Dear Mr. Rahman,
This is with reference to your e-mail regarding your complain
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we have taken your matter with the department concerned to get your issue resolved at the earliest. Hence we request you to kindly bear with us in the interim.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Ankit Saxena
Executive-Customer Care
Bagittoday
Please quote your Order IDs-[protected], [protected], [protected] in all future correspondence.
Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected]

On oct 15th I have received a call from ([protected]) costumer service of bagittoday . Call about - previously you had purchase some item on our site, you are a winner of lucky cupan draw. You have win Dell laptop & Blackberry mobile phone worth Rs 80000/- , so you have must purchase 2 holidays package(order ID -[protected] , [protected] ) worth Rs 12000/ then we provide you your winner gift.

Then I purchased 2 holiday package, but I not received any information about my winner gift, I have called to [protected] so many time, but not respond.
I already communicate with him consumer care or mail , they say that you need to wait 2-3 days ,after 2-3 days i call but not receive or if received not properly talk

neha mishra of bagit today comited that if i purchage two holiday voucher then i got a dell laptop and a black berry mobile with free holiday vouchers.then i purchased this voucher by paying 11996 rupees by my sbi net banking and axis debit card on 09/10/2012 and 10/10/2012 vide bagit today order id [protected] and [protected] after payment bagit today cheated me by not giving any thing so i launched a complain in customer care of bagit today to refund my mony vide complain no 922444 and 962441.it goes twenty days but till i am not receive my 11996 rupees.it is a fraud and chiting group. so please solve my problem .i am priya ranjan sahoo mobile no [protected] thanks.

Hi... My father got an sms based on which he received a call from a group called Baggit India (http://www.bagittoday.com/). They claim to be a group of India Today. He was unwell and placed order for a (bogus) product by mistake.

Within 2 minutes of placing order, the money was swiped from his card. Within and hour or two few more transactions of rs. 25000 and rs. 30,000. Unfortunately it did not go through as my father's balance was low. This is one side

On the other hand, I placed an order fro cancellation of the original orderd product within 5 minutes of ordering. They refused to cancel it, after a huge arguement of more than and hour and repeated calls they placed the order. They kept assuring that the order has been cancelled until one fine day they said that the product has been shipped because - a verification call was made to my father - and he okayed the shipment - A BLATANT LIE - for which they claim to have the recordings..... This a complete forgery company, so please pelase don't get cheated by them, and if anyone knows how to place a complain on them legally, do let me know.

Thank you
Swarna

( complaint against bag it today )

my daughter miss neha gupta got a call from staff of bag it today mr aryan (mobile no [protected]) . He told her that her name has come in the lucky draw of bag it today and due to this if she purchase holiday packages then bag it today company will provide her with a dell laptop (inspiron 15 r) and blackberry handset 9300 (free of cost, against purchase of the package). The payment amounting to rs 12000/- For two holiday packages of rs 5998 each was made by me as my daughter gave mr aryan my mobile number .But, till date we have not receivedm anygift from the company bag it today regarding the two free gifts(laptop and blackberry set). Though the holiday package has been received by me on 24/5/2012 but we have not availed it as the promised gifts has not been received by us. The whole conversation between my daughter and mr aryan , staff of
bag it today has been recodred by us on mobile. Now neither the company nor any of their staff is giving reply to my calls /Mails. This was not expected from such a biog group company of india today group. I want both the gifts delivered as promised or they should refund the holiday package money with interest and I also want apology from the company for making false promise.

( C.K. Gupta)

D-29, n.F.L. Township, vuijaipur, holiday package :order ID is: [protected]

distt-guna, madhya pradesh ( pin-473111) order ID is: [protected]

mobile: [protected]

Sir,

I JITENDRA PANWAR, I received a call from bag it today Mr. abhishek kumar on[protected]. he told me "sir I am abhishek kumar from bag it today congratulation you are selected luck gift voucher dell laptop R15 -3GB RAM, i5,500 GB sata harddisk of independence day celebration by our company (bag it today) and you are selected as per last shopping list from our site your address is etc.and this is sure gift voucher for you, when will be purchased a holiday package of worth Rs-5998/-. It is good offer and reputed site and I have been shopping also this site so I was agreed to this deal. he also told me your gift voucher dispatch after your holiday package verification done. he also told me, during verification call discussion you do not tell about this offer because this offer is only selected members and online deal only limit time. our verification section does not know about this offer. I am employee of bag it today and this is my personal mobile number-[protected]". I was call this number. It was true so I purchased this holiday package and my product ID-[protected] after this deal two phone calls coming on my mobile phone ([protected]) from bag it today they told me congratulation your are won a gift voucher Dell laptop (R15, 3 GB RAM, i5 processor, 500 GB sata harddisk) and your gift voucher got you shortly. On 15/08/12 a verification call coming on my mobile from bag it today he told me you are booked a holiday package from bag it today and he said me about terms and conditions of this package. During this call I said my gift voucher than he told me that do not any gift voucher with this deal so I refused this holiday voucher.
After 3-4 days Mr. abhishek again call me and he told me "please sir verify your holiday package. Your gift voucher is conformed and told me verification section is not know about this offer." he talked to me his senior executive person. He told me "sir you are selected our free gift voucher dell laptop (R15, i5 processor, 3 GB RAM, 500 sata harddisk)". He assured me my gift voucher. after 10 to 15 minutes came another call of verification by bag it today on my mobile phone at this time I conferred my verification call and call to Mr. abhishek kumar, I have verified my holiday package and Mr.abhishek told me sir your gift voucher(dell laptop R15) will dispatch on 20/08/12.

I was call customer care for my order status on 20/08/12. He told me that do not any gift voucher with this deal so I registered my complaint (complaint no.-886855). After six days, there was no response against my complaint (26/08/12) than I was again calling Mr. abhishek. He told me your gift voucher is ready for dispatch and he did transfer to my call dispatch section, Mr.yogesh. he told me that when your’s package detail will be received by our dispatch section then gift voucher will be dispatched by me and telling you, your dispatch no. on telephone (app. this process time 10 days -08/09/12) but gift voucher is not received me till date (09/09/12). I was call that Mr. abhishek he said that, sir please gave me two days I cannot go my office last two days due to suffring. After 3 days I call again to him that he told me sir I am going personally dispatch section and shout out problem. I call again him on 14/09/2012 than he talk me mr.ankur from dispatch section. He told me some our dispatch problem but we will be dispatched your gift on 15/09/12 and got your gift on 20/09/12. but till date(21/09/12) I could not found my gift so I again call mr.abhishek but call received by miss neha sharma from dispatch section she said me sir your gift voucher is ready and you got your gift voucher on 24/09/12 surely. I am waiting my gift but it is not found me. I call again Mr. abhishek he told me sorry sir your gift is not found yet (24/09/12) so he transferred my call dispatch manager Mr. Amit kumar. He told me your gift is dispatched on 18/09/12 and you will got your gift on 04/10/12 surely. result is same my gift package not found me then I am trying to call Mr. abhishek (mobile-[protected]) but he does not pick-up my call please give me my money back of this holiday package.
I searched on internet. many similar cases are registered against bag it today .following complaints are:-
S.NO. SUBMITTED BY COMPLAINT NO.
1. SANJIV KUMAR 100047
2. NIKHIL KUMAR 100006
3. JITENDRA VERMA 99715
4. GOURAV VERMA 99687
5. AMRUT JAGANNATH RANJANE 99660
6. VIVEK ARYA 99543
7. HEMANT LAXMAN DHOKANE 98919
8. HIMANSHU KUNDAL 98854
9. SUJIT KUMAR 98850
10. RAJESH KUMAWAT 98142
11. PRAKASH BORIKAR 97802
etc. on www.gerhakseva.com/topic/bagittoday.
please look my matter and ban this bag it today site because I also registered my complain three time (886855 on 20/08/12, 935047 on 24/09/12, 955735 on 09/10/12) on bag it today site but it cannot shout out my problem and it never got not any satisfactory answer me. I think that it (bag it today) is involved with agents and it does fraud with consumers.
Thanks
Jitendra Panwar
Jaipur-19
Mob. [protected]

Dear Sir/Madam,
I received the call from bagittoday on
20/10/12, caller name was Miss Neha, she told me that I won the lucky
draw from bagittoday which includes diamond worth Rs.50,000/- and
tablet, reebok bag, watch and some other prize in just Rs.24999/-. You
just have to pay Rs.24999/- only in that those things which is above
mentioned and Ms. Neha also told me that if I sell the diamond in
future I will get 100% increase i.e. after purchase the value of
Rs.24999/- and Resale value will be Rs.50,000/- not less than this.
She also said that this is one of the top most company related to
“PRESS”. We will not cheat our customers. I[censored] have any problem later
u can cancel the product any time and we will refund the money in your
account. I was carried away by her talk and deposited Rs.24999/-
through online transfer in bagittoday account as per her instruction.
After transfer she told me and also guided me, not to say anything to
any one, when the verification call will come, only say that I need
this diamond for personel use not for resale. I[censored] say other than
this, they can cancel your order. There after 2 minutes later I
received the verification call, that asked ”you booked the product” I
said “yes”. We received the amount they said. As per Ms.Neha
instruction I keep on saying “yes” to all questions. After this
verification Miss Neha called me and asked whether I said everthing to
yes and told me 2nd verification call will come, in that also u have
to say “yes” to all questions, just after 2minutes 2nd verification
call came. That was one Mr.Amit I just asked him that lucky draw I won
and whether this diamond will fetch me Rs.50,000/- later or not. He
said not at all. No lucky draw was open and neither the diamond worth
Rs.50,000/-
Thereafter I complain on 20th October 2012 to bagittoday mail
id ([protected]@bagittoday.com), after 7 to 8 hours I received call from
Mr.Rahul who is from HR Deptt. I told him everything in detail he said
sales department executive people say all these things to get more
sale. Don’t worry you will get your money refunded. He said a call
from India Today will come for verification In that u can cancel the
order and 100% refund you will get. I received verification call on 22
October 2012 and I told him the whole story and cancelled the order.
They said that ur order has been cancelled and soon you will get your
money refunded.
In between these 2 days I
talked to customer care executive but their information was not up to
the mark as one said that your problem will be solved within 24 hours,
some said it will take 7 to 8 days, one said it wil take one month.
They can’t satisfy me. So please confirm me how much time it will take
to come into my account.cutomer executive don’t reply the staus of the
cancellation order. They say that it is our internal matter We can’t
disclose. What is this? I need the money urgently, please tell how
much time u will take to refund the money in my account. I think
BIGITTODAY customer care executive don’t care about the customers
they care about the company so it is called company care exe. Please
intimate me about the status of the cancellation and refund money. Plz
do the needful. I AM ATTACHING THE SCREEN SHOT PLZ GO THROUGH IT.AND
I HAVE FULL CONVERSATION RECORDING WITH .MS NEHA (SALES EXE.), MR.
AMIT(VARIFICATION DEEPT.),HR DEPPT. (MR RAHUL), AND SOME OTHER
CUSTOMER CARE EXE. I[censored] COULD NOT REFUND MY MONEY I WILL HAVE TO GO TO
CONSUMER COURT FOR THE HARRASMENT WHICH I SUFFERED FROM BAGITTODAY
COMPANY.AND ALSO I WILL PUT UP A CONSUMER CASE REGARDING MENTAL
HARRASMENT.
So I request to U sir/madam to
plz help me out and refund my money as soon as possible please call me
on [protected],[protected] plz intimate me through phone and email also.


My email id is [protected]@gmail.com

My complaint no. at bagittoday is 971325

Respected Sir,

I have received the call on 17-10-12 at my home on my mobile no [protected] from No. +[protected] from lady name Miss Shilpi and she told me that you have won rs. 200000/- from Bag it Today. To grad this award you have to deposit Rs. 2400 but they have deducted Rs. 24,999/- and 29,999/- from my Credit card. This create a doubt in my mind i have immediately block my HDFC credit card then they call me again and told me that i am on final stage to win 10,00,000/- on 31st march 2013 at new delhi for which i have to diposit final amount Rs. 29,999/- finally. I took help of my friend and use his credit card and deposit Rs. 29,999/- thousand to them then they confirm and call me verification call to send my gift of Rs. 2,00,000/- but i want to cancel my shipment and i made several calls to them between two days then they call me again then i have told them that please cancel my shipment and return my money but they refused to do so and finally said that we will deducted 30% amount in your money and return back in 6-7 month which is not mention in any trams and condition in return finally on 21st they send the message that we are sending your shipment within 2 to 7 days hence i request to you to take necessary action against them and help me to get back my money.

Your sincerely

Akash Shrivastava
8/216, Malviya Nagar
Jaipur
Mob-[protected]

My Name is Gaurav Jain. I am from Muzaffarnagar (U.P.) I purchase a Holiday tour package for 7 Nights from Bag it Today on 03.12.2011 and paid Rs. 7,000/- for it. Its validity was for 1 Year. But at the time of booking they are not giving me the my tour package. After too much communication they are not ready to give me my tour package. What should I do ?

I have subscribed India Today magazine for month by giving and advance payment of INR 900.My subscription should have started from 17/9 vide subscription number ITE1867356. Till date no magazine has been delivered.I have complained to them atleast 4 time on the matter as per details below.
21/09/[protected]
27/09/[protected]
03/10/[protected]
16/10/[protected]

Till date nothng has been done.They are just giving false hopes and wrong updated on delivery.It seems that these people are selling these subsidized magazines in open market rather than delivering customer.They are not also very keen to return back the money.

I booked three holiday packages worth Rs 5999/- each which entitled me for a free 32 inch LCD TV as well. Once i placed the order i received confirmation calls from the call center which again confirmed my entitlement to holiday vouchers . i received the booking vouchers but could not book the holidays as the online booking from the site was not responding. Neither did i receive the LCD TV which was promised to be delivered within a week. I tried to call the customer care executive but they would not attend my calls or reply to my mails. Since i was busy with my marriage i was not able to pursue it & later i had to go J&K for work. Recently, i tried again to contact them & they replied but they are asking me to make a few payments again and quoting new set of rules, they have refused to give the TV or my money refund.
please Take immediate action on these fraud lucrative offers under the name of reputed India Today group. They are rampantly duping common man of their hard earned money. An early & firm action against bagittoday/india today group is requested.

-Ashutosh Gupta
[protected]@gmail.com
[protected]

Dear team,
I want to complaint for the above noted subject matter, that I have made booked for travel package with the above noted booking numbers and the payment is also done by using credit card for “bag it today”.

Pls refer below payment detail…
credit card statement
date ref. Number details currency amount
02/10/2012 mt122770058000010000029 india today payment mumbai ind inr 5998.00 (dr)
02/10/2012 mt122770058000010000028 india today payment mumbai ind inr 5998.00 (dr

the “bag it today” sales executive rohan singh (mobile-[protected]) forced me to take two packages (one of me & second on my wife name) and assured to accommodate my requirement for me & entire my 8th family member. During sale call I clearly mention my size family member that we are 08 members with 02 children’s age 09 years & 03 children’s of age below 03 years, however he contended me that you have make 02 different booking so all the members can be accommodated, and as per his instruction I had booked two different order for tour packages in the name of amol pawar & pritika pawar with the above noted reference numbers, based on this I have planned by leave and train reservation from mumbai to jaipur for all the family members is already done for 04 nov 2012 & return on 07 nov 2012.

Now as per received verification call & email from “bag it today” for the booked packages that was brought to my notice that all both the orders (tour packages) cannot be used simultaneously, and I have to plan to different dates for the same, which very surprising, how a same family can plan holiday at two different dates? the entire episode is causing mental agony as I have made the rail bookings, leaves from office, commitments which I have given to my family, also cancel trip results in my financial losses.

I request you to assist me for resolving the issue on priority by reserve the entire booking amount I.E. 5998 + 5998 = 11996/- Inr so further needful action can be done accordingly however I have also lodged complaint vide no 951675 with customer care unit of india today (bag it today) on dated 06/10/2012.

As per order status on dated 08/10/2012 & time on 16:30 pm, still my orders not confirm. Same I request them to please cancel my order ID no-[protected], [protected] & refund my money in my accounts but no one can give response for same.

It is really painful to to me & my family for with financial loss as well as mentally stress and fail to commitment with family trip.

Thanks,
amol.
[protected].

COMPLAINT AGAINST WWW.BAGITTODAY.COM
I got a call from VISHAL DATTANI
M.no- [protected],a bagittoday representative on 25 JULY 2012.
He told me that you been selected in lucky draw of samsung LED TV 42 inches, but for that you to do a deal with us. You have to purchase 2 holiday package of worth Rs.11996 and we will send you the TV with in 7 days. So i purchased the holiday package online from bagittoday.com and on 27 july i got a verification call of my address from M.no. [protected] from amit, he told tv will reach you within a week and now 3 months are going to over they have not sent me anything. I have called them number of times but they never receive the call. THEY HAVE DONE A FRAUD WITH ME. I WANT MY MONEY REFUND. I DON'T WANT HOLIDAY PACKAGE.
MY ORDER ID IS:
1)[protected]
2)[protected]

Hope that you have fully scrutinized my request since it dates back to 21st September 2012 & that you are reverting on 4th October 2012 that you are unable to cancel the order since it was in process. You have also mentioned the dispatch details on 30th September 2012 which also as per my knowledge falls after 22nd September 2012, day when you have reverted that the order is out of stock & that you have forwarded my query to the operations head & concerned department for my other order.


I have also reverted to cancel order no. [protected] on 23rd September 2012 as per the trail mail then how come you could not notice my request till 30th September 2012.


Urge you not to play fool with customers & that you accept back the product delivered at my place & refund the rupees I have paid for the same.



On Thu, Oct 4, 2012 at 12:16 PM, contact <[protected]@bagittoday.com> wrote:





Dear Mr. Avashia,



This is with reference to your e-mail reagrding of your order



Please accept our sincere apologies for the inconvenience caused to you.



We would like to inform you that once your order process than we are unable to calcel the order,

Furhter, we would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

Consignment Number- [protected]

Transporter Name- Bluedart courier

Tracking ID- 1595600

Dispatch Date- [protected]

You should be receiving your order within next 5-6 working days, however, if you do not receive your order within the given time frame, do get back to us

Please feel free to get back to us for further assistance.



Assuring you of the best possible services, always.



Regards,



Ankit Saxena



Executive-Customer Care



Bagittoday



Please quote your Order ID- [protected] in all future correspondence.



Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected].





[protected][protected][protected][protected]


From: Parimit Avashia [mailto:[protected]@gmail.com]
Sent: 02 October 2012 15:11
To: contact
Cc: [protected]@yahoo.co.in
Subject: Re: Order ID-[protected]




Hi,


This is to bring to your notice that I have received a confirmatory SMS on my registered number that the mentioned order is not cancelled & the same has been dispatched on 30/09/2012 from you end. I am not going to accept the delivery since it was already communicated to you on 23/09/2012 as per the trail mail.





Moreover ensure that my payment for the same gets refunded in today's date only else I will have to take this with the consumer forum.





Kindly treat this as the last reminder wherein the complaint is escalated to you only & urge you to act upon the matter at the earliest & not to compel me to take harsh steps.





Thanks & Regards


Parimit Avashia


[protected]


On Sun, Sep 23, 2012 at 3:23 PM, Parimita Avashia <[protected]@yahoo.co.in> wrote:




Alongwith procuring the product against order id [protected] also kindly ensure that my order id [protected] is considered cancelled as requested by self & that you confirm the cancellation via mail.





Thanks & Regards


Parimit Avashia


[protected]








From: contact <[protected]@bagittoday.com>
To: "[protected]@yahoo.co.in" <[protected]@yahoo.co.in>
Sent: Saturday, 22 September 2012 1:06 PM
Subject: Order ID-[protected]







Dear Mr. Avashia,



This is with reference to your e-mail regarding cancellation.





We sincerely apologize for the inconvenience caused to you.





We would like to inform you that we have forwarded your complaint to the concerned department. (Head-Operations). Kindly give us 7-8 working days to resolve your issue.





Please be assured that as soon as we receive any intimation from the concerned department, we shall update you immediately.





Unfortunately the product against order id [protected] is currently out of stock and our sourcing team is working on procuring it for you.





This process will take about 7 days. Once this is done, we shall dispatch the product to you at the earliest.





Please bear with us interim.





Please feel free to get back to us for further assistance.


Assuring you of the best possible services, always.


Regards,


Mani Megala


Executive-Customer Care


Bagittoday


Please quote your Order ID-[protected] & [protected] in all future correspondence.


Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected].






From: Bag It Today Concierge [mailto:[protected]@BagItToday.com]
Sent: 21 September 2012 23:06
To: Bit Feedback Bagittoday
Subject: Contact Us email from: [protected]@yahoo.co.in query: Cancellations





Mail By :[protected]@yahoo.co.in
Topic : Cancellations
Message : Yesterday when I tried to book the product got an error message of order not booked, amount of Rs. 589/- got debited from my credit card hence I tried for another product. Same thing happened & today I got the confirmation SMS of order booking for both the products. Above mentioned is booking Id for HP pen drive which I would like to cancel since other pen drive is already booked with booking Id [protected]. Kindly help to cancel the order & refund the amount.
Order Id: [protected]
Phone No.: [protected]



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.






--


Thanks & Regards
Parimit Avashia


[protected]


[protected]




[protected][protected][protected][protected]
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



--

Thanks & Regards
Parimit Avashia

[protected]

[protected]

Sir,
I was cheated by Bag it today telecaller. I had registered complaints many times which was not able to solve by them.
Firstly I was cheated by looting my bank account by collecting my card details. I asked many times why i should disclose my card details. Then he told that its for verifying card validity. Then i found my account balance reduced for an order which i did'nt agree to pay.
Then i recieved verification for that order. I did'nt accept the order and told them what has happen. Then one man called me one day and asked for verification I again told that i have not agreed for the order and payment. At last he told that he will send me a blackberry mobile worth Rs.10,000. He told that I should verify the call regarding my order and donot disclose any details of blackberry mobile to the verification caller and after one day tha call regarding blackberry will come. I agreed the verification call without disclosing any details regarding blackberry.
But i did not recieve any call regarding blackberry.
And i called many times with that complaint which was not answered clearly.
At last I had send a mail which was also not replied.
please give me justice by making them return my money

Adress of the company,
Today Retail Network Pvt. Ltd.,
khasra No. 371
Sant Ram Road
Fatehpur Beri
Near Bhatti Village
New Delhi-110074

Order details are as below

With hope
Mohammed faisal p
Order no: 129310
Booking id: [protected]
Amount: 5998
Order date: 24/8/2012
Mobile no: [protected]

**please consider seriously

The company bag it today has given me false commitment of free gifts on booking of holiday package from this company, later on they have denied to send me the free gifts, i had made payment through net banking, but all officials are not respond properly. I want that this type of company should be banned and all this type of activities should be banned in india.

I have purchased a travel package from India Today Book Club, Booking ID being [protected] 0n 24/08/12. I was promised for a free gift on providing 20 referrals which was provided and i was was told about the process and again promised that the gift will be delivered soon by Mr. Sachin.

I was provided with a link for booking my holiday package but after subsequent trials the link failed to open, the same complaint was mailed to them but all in vain.

Now i understand that I was cheated for Rs 5999 by these people, through this forum i would like to inform people to avoid such traps.

Dear Undersign,
I won the game twice and won the displayed prizes from online offer of ' Bag it Today ' (The India Today Group). But all the times they did not simply send the won prizes, instead they compelled us to purchase something from their online stores then only those prizes will be send along.
I genuinely felt that such practices does not suits to such a big & reputed publication firm of country. They should either avoid offering such game or else they should abide by their statements.

Nothing Personal.......

Regards.
SHAHID ANWAR
REGIONAL BUSINESS MANAGER
ZYDUS ALIDAC FORTIZA
ZYDUS CADILA HEALTHCARE LTD
KANPUR