India Today / BagItToday Complaints & Reviews

India Today Book Club — Fraudulent Sale

I had ordered a 3 package of Rs. 3498 ( 3 days 2 night stay, Philips DVD Player-DVP-3316, RBK Sunglasses) in the name Mr. Ankit Rathi on 7th and 9th-nov-2009 respectively. On 6th-dec-2009 I received the couriers which was including Philips DVD Player-DVP-3316, RBK Sunglasses of each order respectively but the formholiday package of 3 days 2 night stay was not there .

Order no : OGA[protected]; OGA[protected]; OGA[protected]
Membership no.: ITBC09150232; ITBC09150720; ITBC09150721
Consignment no.: [protected]; [protected]; [protected]

On inquiring I was asked to put the unique no. on (www.bookstoday.in/promos.htm) . The website provided me with a Holiday voucher no. which I was asked to provide on(http://www.bigcity.in/indiatoday/holiday/) but the no. was not accepted by the website. I am also asked to pay Rs.800 in form of DD which was not disclosed at the time of sale.

Dear Sir,
Myself Sunil A. Meshram, pls let me know about my prize winining of GOLD of Two Lakh in INDIA TODAY BOOK CLUB and BAG IT TODAY...

I am confused and bagit today is demanding 17, 699 INR for Samsung LCD TV purchase and 2362 INR ...

Just check my winning prize and get back to me on my email id sunil77.[protected]@rediffmail.com

Pls check and get back to me immediately...
Warm Regds
Sunil

Dear sir,
An offer was made by bagittoday on 16/10/2010 on my mobile that I won 140000 and I have to purchase LCD Tv for 33900 and Samsung mobile for 14999. I ordered and purchased these through my credit card and they have given me a customer care number [protected] but the number was fake and they didnt made a contact as they have promised. I have made a contact through the number[protected] but they just disconnect, which I get charged for the call. Please do the needful.
Muntajeeb Ali Baig

I am so confused about the news of " I won the one Crore Amount of bagittoday " From badittoday e-mail .

1 Year Subscription of India Today — Goods Not Delivered

I had placed an order on 25 May 2010 for a 1 year subscription of India today magazine and was suppose to receive a free gift of DVD player and a Reebok watch. But till now I havnt received the product.

When ever I call customer care they give me lame excuses that, the order is not reflected in their system. But they have already deducted the amount from my account.

One customer care spokesperson confirmed, that the order has been processed but another spokesperson says that the payment is not confirmed and had asked me to send my account statement.

My Order No is[protected].... Screen shot of Payment confirmation is also attached

The above complaint is regarding BAY IT INDIA - INDIA TODAY GROUP

Dear sir,
I received one set of books after paying an amout Rs.470, this entitles me for the final round of prizes(Bag It Today), 10 days back.So far no E-mail has come regarding this.Before paying for the books, I was getting E-Mails on daily basis for the same.
Pl.do the action at ur earliest.
D.K.Malhotra,
10-RDIN09-RD[protected]/0-1105

I have ordered a neklase set with combo watch with the total value of Rs.499 on 15-aug-2013.
Its been a 10 days since i ordered and i have not received the product and also could not able to find the
reason for the non delivery of the same.
When tried contacting the customer care for several times i did not get proper response.They just trying
to pass the time by telling i will receive the product in few days, whenever i call.
I am totally frustrated by their behavior and had a very bad experience with Bag it today. This is my first
order and i decided not to use this site again. I request the concerned people to take necessary action to get my product as soon as possible.

order no. 33173773

Even I also placed order 6 months ago. Total India today group is fraud comapnay it seems. Dont leave this issue. I am going to consumer forum

I have placed an order for a Watch valued at Rs6, 296/- on 04 Sept 2010. Order Number[protected].
I have called the Call Center[protected] on 4th Oct and they said some how they didnt despatch the items and will despatch immediately. Today we are on 12 Oct and I have not received the Order.

I tried to call the Call center again today and it is not going thru.It gives one ring and gets disconnected. No one attends the call. I sent them a mail on 4th Oct and no response till date.

Regards
Raghuram

Hi,


I have purchased sun glass through internet banking on Mar 13th 2011.The amount get detected from my account.But im not received invoice or product from bagittoday.Even there is no acknowledgment email also.
I tried callcentre number still no one is picking.I never find these kind of worst service like this.If they do like this definitely there will not improvement to this company.I advised my friends to not to purchase.Because of online fraud.

5 09/03/2011 BIL/[protected]/Sun Glass/INDIATODAY_MI DR INR 399.00

ContactNo: +91-[protected]

Narelle Sue Anderson & Chris Condon THUG Townsille Show Ground, Townsille Show Society, Chris Condon viscious nasty THUG criminal. Isn, t it "strange" if you are a violent nasty criminal like Chris Condon employee of the Townsville Show Society to have "friends" like Narelle Sue Anderson, a High School Teacher who "noticed" a few things in Chris Condons favor in a Supreme Court so that this violent nasty criminal may not be sent to jail for a nasty and viscious assault against an aged Vietnam veteran pensioner. If you are a violent nasty criminal like Chris Condon having a "friend" like Narelle Sue Anderson (a Townsville High School teacher) as a "witness" (in your favor) can be very, very handy indeed !. By the way, does this nasty viscious criminal Chris Condons "friend" teach your children at school, I am sure that Narelle Sue Anderson would be a "good" influence on your child. In case you did not already know, nasty thug "pensioner basher" Chris Condon has been arrested at least 8 times with viscious assaults against elderly persons, and Condon has been involved in lots of gun and firearm offences plus other criminal activities, why would a decent law abiding school teacher "hang-out" with a nast violent criminal like Chris Condon ? WOULD YOU LET YOUR CHILDREN NEAR THESE "types" OF PEOPLE ? READ MORE HERE http://globaldisabilitynetwork.com/forum/viewtopic.php?f=17&t=75&p=123#p...⇄

Hi Everyone,

I am a resident of flat No K-45 Ridgewood estate, Phase 4 DLF, Near Galleria Market, Gurgaon staying there from the last 8 months. I took the decision to stay in Ridgewood Estate just because of Security. Security was my only concern. I am very unhappy with the DLF as my Bike got stolen on 1st of June 2010 from the parking area no K-18 below the building inside the campus at 3 PM where around 200 guards take care of security. No action has been taken by Police and DLF Security as the FIR was lodged on the same day itself, FIR no 212 in Sector 29 Thana, Gurgaon. I called several numbers of times to DLF Security but no one gave response and disconnected the call. I waited for the police to come till now and now it’s the time to make aware people about the DLF societies is no more a safe place to live. I would request you to please forward my request to the concerned people to necessary action to take place. You can contact me at [protected]@gmail.com .

Also, I requested the president and Vice president of the society to take care of the issue. They just sympathized once and nothing has been action so far .

I have also requested people through other means to take care of their transport means and house equipments themselves as there is no more safety in DLF societies and flats.

It’s been 25 days now. I am without the transport. I am aware how much it is difficult to live without transport.


Vishal Aneja
+91 [protected]

Dear Sir/Madam

My name is Vishnu R.Nair and my ITBC membership no. is ITBC08815335. I had purchased a Swatch Irony Chrono Black from India Today Book Club (order no. MITBC-WEB[protected]. It worked fine for 2 weeks or so and then the 1/10th second counter of the chrongraph stopped working. So i called up ITBC customer care and i was told to courier it back for replacement, with a photostat of my purchase document. And as mentioned i couriered it back to ITBC via Professional Couriers (Courier No. BLR[protected], which was delivered to ITBC office on 16th Feb 2008. I called up Professional Couriers, New Delhi office and they informed me that it was delivered on that date and they gave me the contact number given by the person who collected it as 40502424, which is your customer care number. So iam convinced that the delivery was made.
But i have been calling up ITBC customer care for the past 2 weeks and they say that the delivery was not made and when i say that iam sure about the delivery they say that it has not been updated in their system. This has been happening for the past 2 weeks. Please look into the matter and do the necessary at the earliest. I purchased the product purely going by the reputation of India Today and i dont want to end up in the wrong side in that regard.

Thanks and Regards

Vishnu R Nair
L&T e-Engineering Solutions
Bellary Road, Byatarayanapura
Bangalore - 560092

Mob: [protected]

Its been 2 months since i posted this complaint and still India Today Customer Care tells me they have no clue where the courier i sent is. Iam shocked and i have only India Today to blame for this. This is the last time iam purchasing anything from them.

The complaint made by Mrs. Ambarish Malini has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Ritu Sara Thomas has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Gautam Kumar Reddy has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr.Rishabh Mannari has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Arun Gopalka has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Manoj Manayil has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

respected sir,
I ordered for a pair of BENETTON sunglasses from INDIA TODAY BOOK CLUB... I received my order today(16 jun 2009) but i feel a bit doubtful of the authenticity of the brand...and also i enquired it with the nearest UCB BENETTON outlet...they said that they didnt receive any such model at their store...and they didnt want to comment about the pair of glass u sent.. and also that the invoice says 60CCU3696-GREEN...i want know whether it is true or any kind of fraud is taking place...am expecting a mail from u as soon as possible...

The complaint made by Mr. Durga Prasad has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Bhanu Bhandari has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

The complaint made by Mr. Prashant Kumar Agrawal
has been resolved. If you have any further queries, please mail back to us on our given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS

Whenever you mail us for quicker response,

or call us on our customer care No.-

[protected]

Oer No[protected] India Today Book Club
I had ordered a Digital Camera on tele-call from India Today Book Club using my credit card, as they are able to deliver this with in a time frame they committed i cancelled this order on 11th August 2009. As it is more than 3 weeks are past there are so many mails follow up from my side asking for the refund and in every mail they are saying it will take 25-30 days for refund amount. Please help me to get my refund of Rs. 5998/-

Thanks & Regards

I had been promised gifts by India Today Book Club including 3 round air tickets to any destination in India & a2 night 3 days stay in a luxury hotel in India along with a digital camera & other merchandise. the people who contacted me where-DILIP& AKASH from India Today. i have already paid Rs.5784 through my credit card & my bank confirms the credit of the amt. Now I come to know that there is only 1 air ticket &no mention of the holiday package. this is absolute fraud, I want either whatever they promised or my money returned. i hav tried several times to contact the helpline but to no avail.
please look into the matter seriously as it is evident that these people are simply a bunch of cheats . the booking id given is[protected].
I have a holiday planned with my family in december co please do something about this!

Hi,

I am Srikanth, i had ordered a Samsung Star phone online and i was assured that i would recieve the consignment within 2 weeks of the Ordered date. I have still not recieved my consignment, and i am also not able to contact the Customer care division. Thier lines are always busy and i have allready spent more than 200 Rs. waiting to get connected. PLZ help


My Booking ID is [protected]

Need to know when will my Consignment get delivered.

This is to bring to your notice that I had placed an order with ‘Today shop’ on 19/10/2009 (Order NO -[protected]) via phone (Executive Mr. Srikanth) for a Samsung S5233 touch screen mobile phone (transaction amount Rs. 9498). I was assured that the order would be delivered within 2 weeks from the order date and till date I have not received any details from your team regarding my order, every time I tried to call the customer care either the lines were busy or they gave me a wrong commitment regarding the delivery. I am still trying to contact the customer care an I notice that your servers are going for up gradation and that they are not able to check my order status till next week. I am kindly requesting you to please look into this matter on priority basis and help me get my order at the earliest or atleast confirm me a date on what i can expect my consignment, on failing will have to file a case against the firm at lokadalat. please be prepared to face the consequences as this will be a final warning from my side.

Hi,

This is Ashish Trehan, my refund reference number < RE09001863>. received email from you stating that the issue regarding my refund will be solved and i'll receive my back back in 10 days. it seems that either you dont read my email or you all have a standard answer to any queries comes to you.

i have tried to explain you in all my emails that i am waiting for my money to refunded back to me since August of 2009 and all i am getting is fake promises, please let me know what step i need to take to get my money back if required then lets go to consumer court however please keep in mind that if we do settlement in consumer court then you'll need to pay much more then Rs. 5998.00/- becasue then i'll ask for all the interest i have paid since August 2009. if you read all my emails then you'll see that i have been really patient & co-operative in everything however there is limit to everything.

Please look into this matter at High Priority, if required talk to your Senior's and show them the chain of emails which i have sent you and i hope this time i'll not get the same standard reply infact i should get my money refunded back rather then any reply.

Looking forward to get your co-operation, to solve this issue.

thanks
Ashish Trehan
+91-[protected]
________________________________________________________________________________...⇄

Dear Member,

Please accept our sincere apologize for the inconvenience caused to you due to non-receipt of refund.

We regret to inform you that the matter has been already forwarded to the concern department. The refund is currently in process.

There are some internal formalities which we have to follow up to arrange your refund of Rs. 5998.00/- so we request you to provide us above mentioned time to look into this matter.

Hope you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Please, quote your refund reference number < RE09001863> for future interactions.

We shall be happy to render any further assistance or clarification that you may require.

Please call us on[protected]:30 am to 6:30 pm, all 7 days)

Or email at [protected]@indiatodaybookclub.com

Warm Regards

Prachi,

India Today Book Club

[protected][protected][protected][protected]

From: Ashish Trehan [mailto:[protected]@yahoo.com]
Sent: Monday, January 18, 2010 1:14 PM
To: response (ITBC)
Subject: Re: online complaints



Hi,



My Name is Ashish Trehan, & My reference No. is <RE09001863>. I have sent you an email last month regarding the refund of my money. I received email from your end stating that my money will be refunded as soon as possible and at the max it will take 25-30 days however so far nothing has been done ont his issue.



I am not sure what exactly India Today is upto, since August of 2009 i am requesting my money to be refunded back to me and i am not asking for any charity. i can understand that these things take time however how long a person should keep his patience, its been over 6 months i am being patient that my money will be refunded back to me and now things are getting beyond my control. if you would be at my situation and if you need to pay interest on the credit card for a product which is not with you how would you feel about it. please understand my situation and rather then give me assurance & fake promises please do something and refund back my Rs. 5999 to my card.



I hope this time you'll really take some action rather then promises. Incase if you need any assistance from my end then please feel free to call me on the below numbers.



Thanks.

Ashish Trehan
+91-[protected]
+91-[protected]

--- On Fri, 18/12/09, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Money not Refunded since august (Membership No: - ITBC0990835)
To: "'Ashish Trehan'" <[protected]@yahoo.com>
Date: Friday, 18 December, 2009, 11:20 AM

Dear Member,



We thank you for your mail to us.



With reference to your mail we would like to inform you that your refund is under process from our end we request you that kindly wait for some days you will receive the same soon.



Please note your Membership number ITBC0990835for your future references.



We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Prachi

Executive Relations

India Today Book Club










[protected][protected][protected][protected]

From: Ashish Trehan [mailto:[protected]@yahoo.com]
Sent: Wednesday, December 16, 2009 1:55 PM
To: response (ITBC)
Subject: Money not Refunded since august (Membership No: - ITBC0990835)



Hi,



This is reference to one of the order's which i have placed with India today in August for a kodak digital Camera, the camera was not in good condition when received after that i spoke with your executive and i've been told that please send back the camera to B-47, Indira Enclave, Neb sarai, New Delhi - 110068. I sent the camera back and its been delivered on the 25/09/2009 and i've been told that your money will be refunded back to you within 15 days. its December now and i am still waiting for my hard earned money to be returned back, when i place this order my credit card was charged for Rs. 5998 and every month i am paying interest on this money. on top of that whenever i call at[protected] i need to hold on for atleast 20 mins. I am in mumbai and you can very well imagine that how much it costs for makng STD calls everyday for 20 mins.

Please understand my situation and put yourself into my shoes and think, i am paying interest for something which i dont have with me and also spending money on STD calls to get my money refunded back to me.

Below are the details you might need in order to look into this matter.



Invoice No: - ORB[protected]
Invoice Date: - 20-Aug-09
Order No: - 0GB[protected]
Order Date: - 18-Aug-09
Membership No: - ITBC0990835

Courier Receipt No:[protected]



In case if you wish to reach me then you can contact me at the number mentioned below.

Hope to get your co-operation on this in timely manner.

Thanks a lot,

Ashish Trehan
[protected]

I fully agree with S.Gundecha because same thing is happened with me also. My ITBC No.5191submitted Voucher on 3 Feb 10 with payment amount Rs 899/- with destination dates of May & june 10, Till All my destination places dates exired, When ever i tried to call at the mentioned number, First every 30 minute number is busy, after that when excutive comes on lines they always says will be contact in next two days and no body resonse and I also send email my times but no one response till date, I am really fed up and harrased for said kind of service dont know how they are run organisation in so much competitive business... I also want to take legal action against said organisation Please guide

Naveen
[protected]@gmail.com

for informetion

do u have a email id like "[protected]@itbc.co.in

Bag It Today — no delivery of material

paid for a reebok kit two months before. they are always reply me a copy-paste massage saying despatching soon. I think this is a froud group.

let all o[censored]s get united and put a froud case against bag it today (india today book club) .
sanjay
[protected]

Dear sirs,
I have paid rs.10, 698/- to bagittoday against the purchase of kodak digital camera along with apple make i-pod on 14.06.2010. As per terms, they had to despatch the materials within 2-3 weeks time. But, after receiveg the payment, they have started giving fauls informations and telling lies one after another. From 16.06.2010 to till date i am contacting them over phone and sending email messages daily, but all my efforts are invain. I am pasting herebelow a part of the correspondances exchanged between bagittoday and me. This is only a part of my correspondances. Can you advise me as to what to do so that i will get back the money from bagittoday. Expecting your sincere co-operations and helps.
With regards,
A n sudhakaran nair
_

From: sudhakaran nair <[protected]@yahoo.co.in>
Subject: fw: billing id[protected], membership no. Itbc10396329, order no.0ga[protected], refund reference no. Re10002579
To: [protected]@bagittoday.com, [protected]@indiatodayclub.com
Cc: ashish. [protected]@intoday.com, [protected]@bagittoday.com
Date: tuesday, 13 july, 2010, 8:29 pm
Reminder... Reminder... Reminder... Reminder...

Regret, no response from any of you. Kindly give me the status.
With regards,
A n sudhakaran nair

— on mon, 12/7/10, sudhakaran nair <[protected]@yahoo.co.in> wrote:

From: sudhakaran nair <[protected]@yahoo.co.in>
Subject: billing id[protected], membership no. Itbc10396329, order no.0ga[protected], refund reference no. Re10002579
To: [protected]@bagittoday.com, [protected]@indiatodayclub.com
Cc: ashish. [protected]@intoday.com, [protected]@bagittoday.com
Date: monday, 12 july, 2010, 9:48 pm
Dear sir,
I have gone through your message and regret to note that you could not get a courier, who can deliver the materials to me at raigarh, one of the district headquarters of chhattisgarh state, where world's biggest sponge iron plant along with more than 80 other heavy industries are situated and almost all renowned couriers are having branches/services here, except your nominated courier, blue dart. If you were interested in supply of the materials, you could have despatched the same through dtdc courier, whose address had been given to you by me, or through any other reputed couriers. It is evident that you are interested only in bagging money from the customers, but not interest in supply. Since you have failed in your commitment of supply of the materials and you decided to refund the amount, kindly let me know the mode of payment. Also note that you shall have to pay me the interest for the period that you are holding my money along with the expenses incurred by me for the telephone calls and email expenses on above account.
Thanking you
A n sudhakaran nair

— on mon, 12/7/10, memebership <[protected]@bagittoday.com> wrote:

From: memebership <[protected]@bagittoday.com>
Subject: re: re: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
To: "'sudhakaran nair'" <[protected]@yahoo.co.in>
Date: monday, 12 july, 2010, 1:15 pm
Dear member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that as per our concerned department its not possible to dispatch your order due to non serviceable area so we have arrange refund for you so please note your refund reference number re10002579 for your future reference.

We would like to promise you, that we will leave no stone unearthed from our end, to refund your amount at the earliest.

We sincerely regret and apologize for the inconvenience caused to you.

Assure you to provide our best possible services always.

Thanks & regards,
Sukant
Executive-customer relations
Bagittoday team
_
From: sudhakaran nair [mailto:[protected]@yahoo.co.in]
Sent: sunday, july 11, 2010 9:55 pm
To: membership; orders bag
Cc: [protected]@bagittoday.com; "contact "@bagittoday.com
Subject: fw: re: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
Gentlemen,
What is the current stuatus?
With regards,
A n sudhakaran nair

— on thu, 8/7/10, sudhakaran nair <[protected]@yahoo.co.in> wrote:

From: sudhakaran nair <[protected]@yahoo.co.in>
Subject: re: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
To: [protected]@bagittoday.com, [protected]@bagittoday.com
Cc: [protected]@bagittoday.com, contact @bagittoday.com
Date: thursday, 8 july, 2010, 9:07 pm
Dear gentlemen,
Regret to note your silance. You are still hiding the facts. While talking to your office today over phone, it was informed to me that the despatch of materials against my order was delayed due to the ongoing audits at your office, which will end tomorrow i. E. On 09.07.2010 and the material will be despatched before monday the 12th july 2010. This is somewhat believable, but not fully trustworthy. Please ensure that this material is despatched through such a courier only, who is having branch/services at raigarh, chhattisgarh (Pin code number 496001)
With regards,
A n sudhakaran nair

— on tue, 6/7/10, memebership <[protected]@bagittoday.com> wrote:
Ster
From: memebership <[protected]@bagittoday.com>
Subject: re: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
To: "'sudhakaran nair'" <[protected]@yahoo.co.in>
Date: tuesday, 6 july, 2010, 11:06 am
Dear member,

Please accept our sincere apologize for the inconvenience caused to you.
With reference to your mail, we would like to request you kindly provide us 7 to 10 wo rk ing days, we assure you with in this mention period we will dispatch your order. Due to unavailability stock the same got delayed,
We shall be happy to render any further assistance or clarification that you may require.
Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@bagittoday.com
Warm regards
Sukant
Bagittoday team
_
From: sudhakaran nair [mailto:[protected]@yahoo.co.in]
Sent: monday, july 05, 2010 9:27 pm
To: membership; [protected]@bagittoday.com
Cc: orders bag; contact
Subject: fw: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
Dear sirs,
I have noted the contents of your trailor message with irritation. You peoples are not giving the reply to my message. Every time you are having only one reply i. E. "we apologize for the inconvenience caused to you. With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department. We request you to kindly wait for few days. We will dispatch same soon"

How long you will go on giving such a same message? Please note that, as per your commitment, the material should have been despatched withnin 2-3 weeks time from the date of receipt of payment. You had received rs.10698.00 from me on 14.06.2010 and though now 22 days passed, you are still not despatching the material nor giving any firm commitment. Before giving such false messages, you should remember that you are giving the same on behalf of an internationally reputed concern, like india today.

Therefore, please adivse your despatch section to despatch the materials to me on 06.07.2010 itswelf, positively and give me the despatch details.
With regards,
A n sudhakaran nair



— on mon, 5/7/10, contact <[protected]@bagittoday.com> wrote:

From: contact <[protected]@bagittoday.com>
Subject: re: billing id[protected], membership no. Itbc10396329, order no.0ga[protected]
To: "'sudhakaran nair'" <[protected]@yahoo.co.in>
Date: monday, 5 july, 2010, 3:02 pm

Dear sir,
I have given the order no. 0gb[protected], web no.[protected] on 28th aug 2010 to ordering with today book club (Bag it today), delhi by telephonic ordering. His representative offer me samsung camcorder of mrp rs. 25000/- in rs. 11300/-. Which is having a feature of 12 megapixel and 16 gb inbuilt memory with 32 gb expandable memory card. His representative is offer me a free memory card. He is also offer me rbk shoves, rbk bag, rs -5000/- travel voucher as a free gift with camera.
Secondly his representative offer a free gold jewelry voucher of rs 50000/- and for activation of it he charge rs. 598 additional. Due to this attractive i have booked the order. I have paid all the amount (Rs. 11300+598) by my sbi credit card.
I receive a parcel from india today book club by consign no.[protected], invoice no-orb[protected], web no:[protected]
In which i am getting
1. Samsung camcorder –c20 – mrp rs-10999.
Camera, battery, charger, usb cable and tv connecting cable
2. Rbk shoves
3. Rbk bag which is tear out from front side.
There are number of deviation in my order material and received material
1. Samsung camera of mrp rs-10999 instead of mrp rs 25000/- without memory card
2. Rbk bag in damage condition instead of good condition
3. Rs. 50000/- gift voucher not received
I have return lot of mail in this regards to today book club ([protected]@bagittoday.com ; [protected]@bagittoday.com ; [protected]@bagittoday.com;),
But they could not solve the issue and send me a material as per there promise
Thank you
Vishal suryawanshi
O[protected]
[protected]@yahoo.com

from
rahul

hi, Dear sir from the past two days I am trying to book. My voucher number A10000 but when i fill in the form and click submit it starts showin that "please enter the valid address" i am not able to book that item . but i would like to book that item... tell me what is the reason. My email address is "[protected]@yahho.co.in

thank you

hi,
i am manjit boha disit-mansa. my registration no[protected]. i take the order of reebok kit from bag it today 9 oct, 2010 .no deliver still date. please send earliest.my email id -manjit.[protected]@gmail.com

Sir,
My name is vijayan. I order best seller books and recieved it on 2/11/2010. But not recieved the special offer coupen. My invoice no isora[protected] dated 11/10/2010, my uniquenumber is[protected]a[protected] for claim the special offer. Please send me that offer as possible
Thanking you
Vijayan'k'c'
Alappuzha

Hi, i am Noor ahmed from karnataka, i have booked a Reebok fitness kit at india today group and initial i said that i wil pay on delivery when i called first time on 5/10/10 but after some time i got a cal from concerned deprt. and they insisted me to use any debit card if i have, so i used my sister account of cenera bank and i made the payment and they said they have recieved my payment also, but after 15 days when i contacted custme care they said they have no record in their data base regarding my peyment, and every time they are saying 3 different boking id and still they said they have to clearify my payment by accounts dept. i already mailed my payment detail through scaned sopy, please check that and dispatch my goods.
My payment entry is like this
ATM[protected] amount deducted is Rs.3398.

Please note that, as per your commitment, the material should have been despatched withnin 2-3 weeks time from the date of receipt of payment. You had received Rs.3398.00 from me on 05.10.2010 and though now 30 days passed, you are still not despatching the material nor giving any firm commitment. Before giving such false messages, you should remember that you are giving the same on behalf of an Internationally reputed Concern, like INDIA TODAY.

Therefore, please adivse your despatch section to despatch the materials to me on 05.11.2010 itswelf, positively and give me the despatch details.
With regards,
Noor Ahmed.M

Hi
This is Noor Ahmed, from bellary, Karnataka, i have order one reebok fitness kit on 5th october, and i confirmed my payment by mailing my account statement to u many times.
I request u to conforim my order and replay me back as soon as possible

Thanking you


Regards
Noor
Jsw Steel Limited

my name sridhar

[protected]@yahoo.com

Bag It Today — Non delivery of my orders

Dear Sir/Ma'm
I made a transaction from the incoming call from bagittoday on 29th October 2010 worth 7498 and 899 INR against the order nos[protected] &[protected]. I got the confirmation call after the transactions and I confirmed the same and asked to sent the details of the transactions via mail and SMS. The needful has not been done. And till now there is no delivery and details about the dispatch. The promised 21 working days has already passed I guess. It's herculean task to get connected to your customer care no. Once got connected and there is no positive reply. Kindly let me know the status of dispatch and delivery no if already dispatched. Also add the order no against my username of bagittoday website [protected]@yahoo.co.in so that i can track my orders. I expect a quick reply as my faith in bagittoday is deteriorating which will make my not to do any transactions in future.

Hoping a reply as my earlier queries went in vain

I am contemplating on canceling the orders..........that's the best way to come out of the mess

Vamsi Paipuri
Assistant Executive Engineer(Production)
Oil and Natural Gas Corporation
Mumbai
Ph: [protected]/[protected]
'

reebok kit and diamonds — non delivery of material

I had booked reebok kit and six packs of diomonds on 15.11.2010 against payment of Rs.3399 and 5798/-
through credit card. This amount has already been debited from my account. My order no. was conveyed
as[protected] and[protected]. I was told that the material would be received within 15 days. But month
has passed nothing has been received. telephonic enquiries made many time and one Mr.Rahul attending
phone No.[protected] informed that the material has been despatched thourgh RMX courier No.
[protected] and [protected] on 30.,11.2010. But today is 17th Dec.2010, no packet has been received
by me. What is this? Cheating? Please send reply quickly, otherwise I would be constrained to take legal action against the company.

Hi

Inspite of several reminders and follow ups i still have not received my consignment. Today i spoke to the customer care executive called shivnath - inbound process and he gives me a vague statement mentioning that he is unable to track my order details. If the same is not processed i would like my refund to happen asap

The details are in the below mail. I have placed two orders:


1) order id: [protected], order number : m - commerce / 0ga[protected] amounting to rs 499 (reebok black watch)
2) order id :[protected], order number : m - commerce / 0ga[protected] amounting to rs 299 (free reebok watch)

I am expecting an immediate response on the consignment details as its more than the stipualted time. Anticipating a qick response

Regards
Sandhya

Requested sir,
Have booked order for a reebok jagger watch worth rs 2999 with bag it today from internet. My order id is: [protected]. No. Is with cash on delivery option. But now i dont want my free gift sir plz...

From:m. Ganeshmoorthy, madurai
E-mail:[protected]@sify.com
My order no:[protected]
When i will be got the order? Please send message to my mobile

Dear Sir,

Two Orders Delivery Not Has Been Received From Last Three Weeks Passed

bagittoday.com

Order ID is: [protected].

Order ID is: [protected].

Requested Take Necessary Action For Delivery of all item Pending Orders

where did you booked your reebok kit? From which store??? From which site???

Bag it Today India Today — didn't receive travel kit / Cheating

If you received any sms below, don't reply. They will cheat you.

Holi special on bag it today! Terrific deals everyday for 1 whole week for our members! Today's deal is combo of mtv roadies sunglasses + watch worth rs 5900 for rs 1200 only (@ 79% off). That means savings of rs 4700. Shipping included. To claim savings sms dcmt to 567678. Tnc apply

i have order with the oder no.[protected] nearly a month back and i credited to the same through credit card. and i got the credit card payment receipt also, but i have not yet get the ordered thing? please do the needful as early as possible.

Dear sir/madam
Please send the creative sbs 2.1 sbs370
Thanks
Ravindra chauhan
[protected]

Bagittoday.com — Confirm the cancellation and delivered

I have placed the order on 15th april with Order Id: [protected], but i have canceled the order on the same day with the complain number 139007 and after all that also today morning i have received a message saying it has been dispatched on 26th april by bluedart [protected]. Now i dont know what to do, is this kind of service Bag it today(India today retail) provide service to the consumers ?????

Regards,
Md Kamran Shafaat
[protected]

Hi Sonu:

It has been more than 2weeks now that i have returned the parcel without excepting it but till date i have not received any refund.. Im calling bagittoday, what all im getting is complain number thats it.

My recent complain number is: 166017
Kindly confirm the same.

Regards,
Kamran
[protected]

dear sir,
my name k.saranya i have ordered for the book, with free shoes & watch i dont get my order. 1 month back i got message that''dear k.saranya your order is under orocess. your order no is 41834 reference booking id-sg-865722 with total value of Rs 2998 tnc apply'' please place my order to my address.



k.saranya,
w/o k.kaliraj
stata bank colony, phone ; [protected]
tuticorin.
tamilnadu, india. email ; [protected]@yahoo.co.in

Dear sir,

This is Devendra R. Limaye, from Valsad, Gujarat. Sir, i had received a call from[protected] saying he was some Mr. Rahul. He told me that i had won some lucky prize from bag it today, which included a Sony Bluray Home Theatre - Model No. BDVE-870 worth Rs. 39, 900/- and Sony Erricson Experia X10 I worth Rs. 22, 000/- and that i had to deposit Rs. 5, 500/- in Axis Bank as Handling charges in the Account of one Mr. M.D.Shad, Account No. [protected] but since i did not trust him, i didn't pay the amount but then again i got a call from one Mr. Pankaj from the same number i.e.[protected] saying that this was my last chance to get the prize and i would get the prize within 5 days on depositing the amount and a company like India Today, bag it today group wont cheat anyone for a meagre sum of Rs. 5, 500 and so trusting him i went to deposit the required amount of Rs. 5, 500/- but on my way to the bank Mr. Pankaj again called me and said that since the above-mentioned person Mr. Shad was out of town i should deposit the amount in the name of one Mrs. Jyoti Negi in Kotak Mahindra Bank Account No. [protected]. I deposited the amount on 13th June, 2011. Now, till date I haven't received any prize. On trying to contact the number[protected], there is no reply. Then two days later i went to the Kotak Mahindra Bank and enquired about the Bank Account No. [protected], the bank authorities told me that the account was in fact of Mrs. Jyoti Negi and that she had withdrawn the amount from a ATM on the very same day. I requested them to give me the details of Mrs. Jyoti Negi and they informed me that the address of Mrs. Jyoti Negi is : Negi Bhavan, Thana Mohala, Dopul Marg Pauori, Garhwal, Garhwal-246001 and the Phone No. is [protected] and the Office address is E-Tech, Plot No. B-19, Sector-8, Noida-201301. Sir, I had a talk with Mr. Yogesh K. Singh on Phone Number[protected] and he informed me to request the bank authorities and get the amount from the bank but the bank authorities refused to refund the amount saying that i had to get a cheque from the person concerned only then would they be able to withdraw the amount and give it to me. Sir, i have always trusted India Today for its name and i also had booked a holiday package with you but unfortunately i could not go for the holiday due to some unavoidable circumstances. I humbly request you to please look into the matter and please get me my money back. And also request to take up the matter with the law as it is spoiling the name and reputation of your company. Thanking you and waiting in anticipation. You can please mail me on my email address at [protected]@yahoo.com.

Thanking you.

Devendra R. Limaye

unique number to claim the special offer ;[protected] . Please send free gift to me.

hello m amit kumar, i want my product. my order no. 270615 and ref. id. [protected]. pls tall me. my no. [protected] and mail id. ([protected]@gmail.com)

I have ordered blackberry torch with free gift of worth rs. 30, 000 diamond set. I have paid rs.13, 990 by atm, but company did n"t send me my above items. So please solve my problem within a week otherwise bag it today is liable, if i will go to court.
Thanking you
Pankaj jha.

sir I am winnner please tellme addrees

Dear sir
my order of rs 23999 which i recieved on monday 19/09/2011 of which the order id is [protected] which i ordered on 12/09/2011 in which the certificate & insurance paper of diamonds are not dispatched by the parcel. This is my third complaint against the bagittoday. So please look carefully look after it. thank you. contact no [protected]
Adresse;
lavish patel
patel mohalla pithampur
dist dhar m.p
pin no ; 454775

requested sir,
we are not getting any information to our gmail account about the products
kindly send information to [protected]@gmail.com

Dear All,

I received call from BagitToday on or around 20th Dec.11, and some gal whose name is Neha, consistently let me convince for her Gift items . I also consistently ignore her calls, but on 21st, i received a call and talked to her . She told me that i have won diamond worth of Rs. 30000, + A geyser + other accessories . And she assured me that all these items will be delivered on my address after gettting registered myself by depositing the sum of Rs. 18999. She also consistently talked with me, but, after two to three days, i started getting calls for verifications on regular intervals, they just use to call me that this is verification call and they are confirming my Addresses alongwith other terms and conditions. Again they called me on 28th Dec.2011, and rring me re-register my self on payment of Rs.18999 again, while the person calling to me was assuring me that if you can not deposit this amount at once they will do it on installment basis, but, while i checked my account, then i saw that they had withdrawn all the amount at once. They are really a cheater. No one should believe them. A PIL should be filed against them.

Date: 07/05/2012

R/Sir, Mam

I ordered 02 price winning offer after satisfaction & commitment of definitely winning price Rs. 1, 00, 000/- (Rupees One Lac) by Miss Mahi Sharma and i order both having order id no. [protected] on dated 25/04/2012 time 18:35:46. of Rs. 18, 999/- & order id no. [protected] dated 25/04/2012 time 18:53:00 f Rs. 19, 999/-

After that i have receive a call from bagittoday on dated 26/04/2012 for confirmation of orders, i knows at the time of confirmation that it is not a confirm price, it will be depend on your luck, then i was cancelled above orders at the time of confirmation call. I send also a mail for cancellation of above orders on [protected]@bagittoday.com.

After that i receive a call from bagittoday executive on dated 27/04/2012 evening, she told me why are you cancel above orders then i said that, i have cheated by Miss Mahi Sharma by wrong committing. i am in a big trouble please cancel these orders, she said to me that i will order to call you for order process from our group and you said to him that please process the orders after that she told me that i also order to give you another call for confirmation, then you told him, that you want to cancel these orders in urgent, and i was do which was she said to me, she also told me that i have your order file please do what i say and your above orders has been cancelled today i.e. 27/04/2011 & you will receive your refund after 7 to 10 days.

This is a big cheating by your executive for your regular customers. i call your customer care number for refund status then i found that my one order having order id [protected] has been dispatched on 30/04/2012 and will be receive soon, sir i want to know that why it is dispatched on 30th April 2012, which is cancelled on 26th & 27th April 2012 on phone, mail & confirmation call.

Sir, Mam please i am not interested to purchase or receive above materials because it was a big cheating by your executive to sale the items.

Yesterday evening i receive your material through courier, kindly give me the procedure to send back above material to your group & get back refund at earliest.

Today I found that i am very helpless after this big cheating by your executive on phone. She said to me that you will definitely win a minimum cash price of Rs. 1, 00, 000/- (Rupees One Lac Only) through demand draft or cheque, and she also said to me that if you are not interested in our products then you will be claimed for refund with in one month & you will receive your payment money between 7 to 10 days.

Sir, Mam i am very tired after calling many times & claimed for refund to your customer care. Kindly solve the above reserve matter and help me to through out this big problem.

Thanks & Regards
Satish Vishwakarma
Police Line, Near Devi Mandir, Mushran Ward
District Narsinghpur - 487 001 (Madhya Pradesh)
Cell : [protected] / [protected]

Broken product not replaced

dear sir, Pls. check my order no. 34097117 and complaint no. : 1768372. thanks regards santosh kumar

Order ID is:[protected]

A set of 3 CDs, details given below for reference.

• THE BEST OF ZAKIR HUSSAIN : Jai Taal, Ektaal, Teentaal.
• RAVI SHANKAR : Raga Jog, Raga Durga, Raga Madhuvanti
• HARIPRASAD CHAURASIA : Raga Milan Ki Malhar, Raga Kausi Kanshra, Raga Mishra Ghara Dhun,
Raga Mishra Kafi

Order Placed on 23 March 2010 - Payment made through Net banking. Payment cleared immediately. Transaction details from ICICI bank emailed to them. After countless emails in the past 50 days or so I am yet to receive the product.

Useless and shameless people are still not responding regarding the delivery of my product.

PATHETIC SERVICE and this ONLINE SCAM should be permanently banned.

I hate the moment when I made this instinct purchase online with this so called branded company. I wish I had checked the number of complaints against Bag it Today here, before making this purchase.

India today - Bag it today — non delivery of product ordered

For more than a year ago, I ordered a pair of Reebok Sun Glasses to ITBC. The ITBC No. is 0970967. The googles were sent to me. These were sent back to Bag it Today in Januray 2010 as these were in broken position.

Since Januray I have contacted several times but everytime the standard answer is that these shall be mailed within two - three days, But no relief yet.

Please help.

Sincerely yours
Gagan Gupta

Bag it today is very badly managed. They are only in good sending their promotion emails and none from their company attend the customer emails. I do not trust this company any more..

My product is still not delivered...waiting since a month.

Thanks
Sanjay

sir,
till now i have not received my order.
order id is [protected]
name laliteshwar prasad
date of payment 22/11/2010

please look into the matter, and send my order as soon as possible.

After reading all the above quoted complaint's against bag it today, i am very confused that will i get my order which i made today itself on 18th April 2011. I made two order of which the order no. are [protected] and [protected]. The amount of first order is Rs.499(sunglasses MTV) and the second one is Rs.24999( A blackberry mobile(Rs.approx-24000 and 2 packs of diamond worth Rs.60000 Market value). I do not want to involve in such loses. I expect a valid agreement with this company and will surely wait until 14 days will over.

Bag It Today Now — Order Information India Today Book Club

Dear Sir,
WHY R U NO ANY RISPONS ,PLZ REFUND MY BLANCE AGAINST MY ORDER NO.[protected]. .A AM NO ANY DELING WITH U.




Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@bagittoday.com
Sent: Friday, January 21, 2011 4:21 PM
Subject: Fw: Order Information India Today Book Club




Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Friday, January 21, 2011 4:19 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Tuesday, January 11, 2011 11:43 AM
Subject: Re: Order Information India Today Book Club




Dear Sir,
WHY R U NO ANY RISPONS ,PLZ REFUND MY BLANCE AGAINST MY ORDER NO.[protected]. .A AM NO ANY DELING WITH U.



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Monday, January 10, 2011 1:04 PM
Subject: Re: Order Information India Today Book Club


Dear Sir,
Please send status my Order ID is: [protected].

Dear Sir,



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijender
To: [protected]@BagItToday.com
Sent: Tuesday, January 04, 2011 5:41 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,
Please send status my Order ID is: [protected].


Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: bijenderkr
To: Bag It Today Concierge
Sent: Wednesday, December 29, 2010 4:12 PM
Subject: Re: Order Information India Today Book Club




Dear Sir,

Please send status my Order ID is: [protected].



Thanks & Regards

Bijender kr.Chauhan
Dept: MIS--( Loom )
Plastene India limited,
317/1, Nanichirai-Kutch,
Gujarat-370140. (India).
Mobile: +91-[protected]
E-Mail: [protected]@champalalgroup.com
Web: champalalgroup.com

----- Original Message -----
From: Bag It Today Concierge
To: [protected]@champalalgroup.com
Sent: Friday, November 19, 2010 11:55 AM
Subject: Order Information India Today Book Club



Boutiques Invitations My Account


Thank You for your order.

Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 499.0



Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id Free Welcome Gift - Reebok Classic
Watch worth Rs 2599

You are also entitled to a Free Reebok Classic Watch worth Rs 2599 with your first purchase when you log on to Bag It Today.

You can also claim this gift by paying
Rs 299 as gift delivery & handling charges.
Go ahead and start shopping!


Go to Bag It Today Now





Keep Shopping Preview our Products Invite your friends



*Conditions Apply: There are no limits to the credits you can earn. You can redeem the credits earned on every purchase you make, but shall be limited to 25% of the offer value or Rs.250/- whichever is higher, for each transaction. Actual product may differ from images shown. Offer valid till stocks last.


--
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dangerous content by Clean Mail Gateway, and is
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ANY RISPONS AGAINST MY ORDER NO.[protected]

Dear Mr. Chauhan,

We have come across your online complaint registered on grahakseva.com

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your refund of Rs. 499.00 has already been processed and credited into your account, please find below the refund details:-

• Refund Date 07th June, 2011
• Transaction id [protected]
• Refund Amount Rs. 499.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)

India Today Group — Non Delivery of online purchase

Sir, i ordered 1+1 (Buy one get two) pair of chappals on bag it today site on[protected] and they charged Rs.499/- for the same through credit card on that day. But its more than one month passed they didnt delivered goods. I complained so many times but no action has been taken. My order id is [protected]. India Today group is big cheater.....Mohit Garg

India Today Book Club — no delivery & no refund

After getting a mailer from India Today Book Club for a combo offer of a Digital Camera with holiday and air ticket offer, I placed the order for the same (Order no M-COMMERCE/ 0GA[protected] Date is 27-OCT-09). The order value was Rs. 5298 which was fully paid upfront by me through credit card.

On sending a reminder for the same after not receiving the item for next fortnight I received a mail from the company on 14. Nov 09 which stated that the ordered item is out of stock and asked for my credit card statement for processing the refund. Accordingly i sent them the credit statement showing the payment of Rs. 5298/-. After waiting for 15 more days and after receiving no response from their end I called their customer care No. and i was told that the item was sent and has been returned as undelivered. This was a plain lie as no communication was sent to me in this regard. On being asked for a refund the customer care executive stated that this will take further 25 days to process and refused to provide any address or any alternative numbers for communication in this regard. I sent several reminders to the company in this regard but except for one email response claiming to look into the matter no action whatsoever with regard to refund of the amount has been taken by the company.

From the harrowing experience of mine I would like to inform all readers to forewarn about the working of this company "India Today Book Club" that lures consumers by sending mailers promising bargains and fancy offers and gobbles up their hard earned money leaving them high and dry to communicate with a company that operates like faceless, nameless ghost. This company ITBC is a scam that is like any other fishing scam on the net. BEWARE of INDIA TODAY BOOK CLUB

Dear All.

My references :
Ordered item : Kodak Camera with holiday package and free air ticket
Order no M-COMMERCE/ 0GA[protected]
Date 27-OCT-09.
Order value Rs. 5298
Payment mode :through ICICI credit card.

Numerous reminders and i am still to get refund for the non- delivered item. Talking to their customer care is futile as they parrot the same line over and over again "it takes15 days to process the claim" and just dont listen to what u say or take cognizance of the fact that its been 3 months since they promised to refund in 15 days. I am again been told to wait for another 15 days and that some code has been generated for refund.

so now i am sending them legal notice for immediate refund and will follow with filing a case against their fraudulent and unfair trade practices in the consumer court asking for full refund with compensation for mental harassment and financial loss by way of paying interest on credit card payment.

I once again ask ITBC for full refund immediately and avoid legal action.

Wangdi

India Today Book Club — No order processing

My order for harddisk (with free reebok watch, reebok wallet and keychain, and the free travel/hotel bookings) was confirmed on 2nd Feb 2010. When I called on 12 Feb 2010 I was told that it is in process and it should be delivered soon.

But when I called today (24 Feb 2010), I was told that the processing has been closed on 17th Feb 2010 itself as the product is out of stock.

No one in ITBC/BagItToday had the decency or courtesy to let me know that. I came to know ONLY WHEN I called ITBC the status and that they are starting the process for refunding the money. Dont know by this rate when will the refund comes...

When charging the money from customer, they do that in a single day, then why can't it be the communicated (let alone returned) in one day? That too without the customer calling?

They send lot of emails advertizing their products. Then why can't they send one simple email letting the customer know the status of his order? That too when they have cancelled it without informing the customer?

Calling their customer service failed to get me the answers...:(

I am sorry to say that it has been a really a disappointing service. For me it looks like a ploy to use customer money without any charges/interest.

Even after one week, they are still saying that the refund is IN PROCESS and it will take some more days.

Bull- service this company offers...

2 months since I logged complaint...
Still no solution...I keep on getting replies like, "It will be processed in few days, please bear with us"...


All customers, please do not deal with ITBC at any time. They are a bull- fraudsterswhioo are only after your money and NO SERVICE.

This company is JUNK

ITBC India Today Book Club — No refund against several reminder

On 21st Mar' 2010, Mr. Naveen from Sale, ITBC has called me around in between 11.00-13.30 hrs and told me that I have won Rs. 40,000.00 in sweepstake offer. I will get a cheque or DD of amount of rupees forty thousand if I purchase the Blackberry Gold phone of cost Rs. 29,999.00. As at that time I was planning to buy a mobile phone, getting this offer from ITBC, I have made a transaction for Rs. 29,999.00 through my credit card for mobile phone-Blackberry gold. Mr. Naveen told me that I will get the e-mail with 24 hrs regarding DD/cheque of Rs. 40,000.000. When 5-6 days passed and no mail I received then I contacted at customer care center of ITBC it was told me that till date there is no declared sweepstake offer in my name.
As I need mobile phone, I have purchased it from local market.

Since than I have written several mail, contacted several times customer care center, to cancel my booking ID[protected]. But till date they could not generate refund ID against my booking.

Regards
A K Ravi

LIVING MEDIA INDIA LIMITED/INDIA TODAY BOOK CLUB — Cheated on Gift promises

I cant believe that the company like India today is cheating public with free offers.

I booked AGATHA CHRISTIE set of 7 DVD and was promised some good free gifts.

But when I received the invoice, there was no free gift. They asked to log on to some site with unique number. The site kept on complaining about wrong unique id.

When I called up the customer service, it took 15 min before someone can pick up the call. They gave another unique number and told to try after 24 hours. After 24 hour, it was still giving same problem of not correct unique id.

My invoice is ORA[protected]

-Harish

Dear Mr.Anant Sharma Your complaint has been resolved on 8/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I have also been offered Rs. 60000.00 gift vouvher if I purchase sumsung mobile with Rs 13548.00, I accepted and puchased . I have been send only mobile which is easily available in market at rs.8000.00.
After lot of pursuasion, I was told that they have fired that particular person who promised me such offer.
But it is of no use to me, as I have already lost my money, secondly why no action is taken on company for malpracticing.. is hard to understand...

indiatodaybookclub — non delivery of bookrd product and free gifts

in the second week of march 2010 i got repeated calls from a telephone no[protected]/ 200 claiming that they are calling from india today book club new delhi and informed that i have been selected as the winner of a cash award of RS20000/ and to claim that i have to purcase a product.i booked a samsung omnia by keying in my atm card details on my mobile and paid around Rs 13, 995 which was found debited from my bank account next day it self. i was told that the product will be delivered within 10 days along with several free gifts. i contacted [protected] ext-1 several times after that and i was given only evasive answers and till today i.e 21 st April 2010 (almost one month after the booking date)i have recieved nothing from indiatoday book club and i am feeling whether i have been taken for a ride by them. please inquire and arrange for the delivery of my product aling with the giftts or take sutable action against India today book club.they have given this as my membership number[protected]. please look into the matter very seriously.

Sir, This is with deep regret that i have to inform u that I had ordered a set of raga cd and u had taken the amount on 11 june2010 from my credit card and sent the parcel on 23 june2010 by Eramas courriers .On finding out from Eramas courriers no satisfied answer is given .On contacting u office too no satisfied answer is given . Airways bill no [protected] is the eramas bill . Now we get all u letters on r add, how come this parcel is going on all the wrong adds. pls find out some one is playing mischief .We contacted u offoce umpteen times and eramas office 2 umpteen times .We r very old customers and it will be sad to lose us. thanking u . Zerin B Nazir FOR Malvinder gujral, Parveen Wadi, Kalsar, Vadiya, UDWADA RS 396185 GUJRAT NEAR VAPI ITBC[protected]

Indian Today Book Club — Bad quality product

Dear Sir/Madam,

I have ordered one combo offer which was proposed by indian today book club.

Today i got the consignment.

The recived product is very bad in quality.

I have contacted customer care of the vendor and asked for sale retunr, but person has cleraly refused the request of return/replacement.

The given products are not looking like the proposed branded product and it is not possible to keep it.

Please help in getting my money back.

The customer care number of vendor is[protected]

and the complete address is: India Today Book Club, B-47, Indira Enclavem, New Sarai, New Delhi-68

India Today Book Club — sending fake or rugh quality product

i have bought a package of a watch and gogle from india today book club. my order number is OGA[protected] and invoice number is ORA[protected]. The gogle which we recive is completely outdated or
is of rugh quality or is also not of that company which they promise us to send. And the watch is not working .we have pay amount of 1573 for this and we have got approximately nothing of this cost .plz take some action towards it, other wise we all loose our confidence in all such type of marketing . it is really very bad on part of such reputated company like india today.And plz send us any information regarding repayment of such fake product.

India Today — No response from the company

On 27th APR 2009, I ordered a diary of india today and i made payment through credit card but till today i have received anything except a mail of confirmation and claiming that they will give deliver with in 10 days. i am calling on the number they mentioned in the mail but no one receives the call. i wrote a reminder mail but there is no reply for that mail.I have not seen such a shameless team of people and not expected from a group like india today.

India Today Book Club — Defective Items Received & No response from Company

I had ordered a 4 CDs set from ITBC, and i was promised a free gift of watch with the order.
On receipt of the CDs I noticed that two of the CDs were damaged (scratches, leading to jumping of the tracks) as their cases were damaged. The third CD does not play on any of the Music Systems, although it plays on the PC (only). Further, i realsied that i have to claim the free gift separately (on the net) and for that I will have to wait for another four weeks.

I wrote twice to the company at the mail id provided on the product (on 15 Aug and 30 Aug 09), but have not yet heard from them. Further, i am yet to receive the free gift also.

Such insensitive behaviour from a group belonging to the esteemed 'India Today' is actually surprising. They need to be more responsive to customer complaints. when it comes to tele marketing, i receive so may calls from their call centre, but those personnel do not want to address the customer complaints !!

India Today Book Club — Non delivery of product/refund

I ordered Philips Home theatre on 4th July 09 ( order ID [protected]) with a committment of 15 days delivery period. After calling no. of times and writing mails , they had different excuses such as product was out of stock , there is system problem, packing problem and lastly that the product cannot be delivered at your registered address ( How they booked the product at my given address, they should first verify for the delivery service of their courier). Then I request for refund and they promised to refund the money in 21 days. Now I got a mail asking for the submission of scan copy of credit card statement showing the payment to them. How it is possible that without getting payment they had processed my order. Why they cannot check from their system. As now I does not have the statement, and requested to see at their end and refund my money. It seems this is a fake company and cheating the people. Its my humble request to the cunsumer forum to intervene and help me for the refund of Rs 7580/-. I had the worst experience with this company as the reply from their phone service is very casual and same all the time that you will get your product in next 7 days positively without going into actual facts. Please help.

I have reced a SMS from you stating that i should give complete details about me for Rs.6000000 sweepstakes to your no[protected], but i could not get the line. Hence what to do about that. Shall i give my particulars in this form. Please advise me acordingly.

I have reced a SMS from you stating that i should give complete details about me for Rs.6000000 sweepstakes to your no[protected], but i could not get the line. Hence what to do about that. Shall i give my particulars in this form. Please advise me acordingly.

regrdas

rajeswaran

India Today Book Club — received broken product

I had placed an order for Benetton Sunglasses. I recieved the product and made the payment. The membership number is ITBC09961722 and invoice number is 0RA[protected] dated 11th June 2009. When i opened the packing a glass was broken. I called customer care and they told me to send it back and they would send a new piece. I send the sunglasses back within 3-4 days but still havent recieved the replaced sunglasses. On calling the customer care number, everytime they say that the details have been not been updated, we will update the details and you will get the replaced sunglasses within 20 days but nothing has been done about it.

India Today Book Club — RE: non receipt of returned wrong materials

Membership number ITBC09901274 for your future references.
Not recd. ordered materials since March'2009, after so many reminders



This is the last mail as recd. from co.

Respone <[protected]@indiatodaybookclub.com>
Subject: RE: [Suspected Spam] - RE: non receipt of returned wrong materials
To: "'Jai Prakash Agrawal'" <[protected]@yahoo.co.in>
Date: Saturday, 7 November, 2009, 3:27 PM


Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concern department and we are following the matter with them. We request you that kindly wait for some days. We will do the needful soon.



Please note your Membership number ITBC09901274 for your future references.



The inconvenience caused to you is deeply regretted.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



We shall be happy to render any further assistance or clarification that you may require.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Amit Kumar

Executive Relations

India Today Book Club

Membership NO ITBC 09198095 MemberNAme SIYARAM JAISWAL .Sir I booked REEBOKE Fitness kit but sorry to inform you that I have not recived REEBOKE SHOCKS with your kit under your invoice no ORA[protected] PA $your Dispatch no is 5264.I make entire payment in advance through my INDIAN BANK Creadit card.Pls send REEBOKE SHOCKS as earlist.

attaching few mails...

Re: Despatch Info of your Order - ** RECEIVED DEFECTIVE WATCH ** PL REPLACE OR REFUND. Inbox X bapi X
Reply
b r to response
show details Feb 22
Hi,

Today at around 6 pm, I received my order... regret to inform, the moment I opened the package all the excitement i had about the india today group had broke... 2 reasons for the same..

1. I got a defective watch.. where the minute needle moves freely... (i.e. if the shake the watch the needle moves... other problem.. i am unable to reset the time... as the time set button doesn't work.. to summarize.. it doesn't look like a Reebok watch.. instead.. looks like a cheep quality watch (defective) which is sold on the road side for Rs 20.

2. the watch I received isn't the one I ordered. In your website the picture is shown for a Round dial watch.. the one i received is the square / rectangular one.

hence, requesting you to make necessary arrangements to pick up this defective watch and replace with a good and preferably round dial watch (which is shown in your website, by looking at it.. i ordered), if not please do refund my amount...


please treat this as urgent..

regards

bapi reddy r
[protected]




On Mon, Feb 22, 2010 at 3:50 PM, <[protected]@indiatodaybookclub.com> wrote:
Dear BAPI REDDY R

This is an email to make you aware of the dispatch of your order made with India Today Book Club.

Your order no 0GA[protected] for Rs. 299 has been dispatched on
19-feb-10 by BLUEDART

You can pay on delivery.
Kindly expect the delivery in 2-3 Days.

Thank You once again for ordering with India Today Book Club.

For any further assistance please reply to this email or

call us at[protected] a.m. to 6 p.m.) or

SMS ITBC to 52424.



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

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Response to me
show details Feb 24

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we request you that kindly send the parcel back to us on the address given below along with the photocopy of the invoice and an intimation letter giving the details of your requirement. We will send you fresh parcel as replacement as soon as possible.

India Today Book Club
B-47, Indira Enclave, Neb Sarai
New Delhi- 110068.

We once again apologize for the inconvenience.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Prachi
India Today Book Club
From: b r [mailto:[protected]@gmail.com]
Sent: Monday, February 22, 2010 6:26 PM
To: response (ITBC)
Subject: Re: Despatch Info of your Order - ** RECEIVED DEFECTIVE WATCH ** PL REPLACE OR REFUND.
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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b r to Response
show details Feb 26
Hi,

thanx for your response. I also called your customer care department, they also suggested the same, (to return the product and the product will be replaced, and i will be given back the courier charges),

i sent the watch back wide blue dart courier yesterday (25th feb), dont have the scan copy of the bill now.. will send you the scanned copy of the bill asap.

Please do note that, I OPTED FOR THE ROUND DIAL WATCH, please do take of while you send the replacement, i dont want to be disappointed again.

as mentioned earlier.. will send you the scanned copy of the bill shortly. meanwhile wanted to know.. how the refund will happen (for the courier charge)..

regards

bapi reddy
[protected]
- Show quoted text -
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Response to me
show details Feb 26

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail, we would like to inform you that as soon as we get in our office we will definitely inform you and do the needful.

For further queries & assistance please feel free to call at our helpline[protected].

Thanks & Regards,
Sushil kumar
India Today Book Club


From: b r [mailto:[protected]@gmail.com]
Sent: Friday, February 26, 2010 10:47 AM
- Show quoted text -
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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b r to bapi|_r, Response
show details Mar 1
Hi,

today i got mail, stating my order was shipped back due to wrong address (nice way to communicate the receipt of wrong/damaged order), anyways got confirmation of receipt of it.

so, when will i get the watch ? Please do remember to ship the ROUND DIALED WATCH not the same squared one again.

also, regarding the courier charges, i have paid Rs. 250 (two hundred and fifty) to send the watch back to you guys. please do inform the process of getting it refunded.

awating for your response.

regards

bapi reddy
ph ; [protected]
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show details Mar 1
Delivery to the following recipient failed permanently:

bapi|[protected]@dell.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected bapi|[protected]@dell.com (state 14).

----- Original message -----

MIME-Version: 1.0
Received: by 10.229.117.199 with SMTP id s7mr603732qcq.49.[protected]; Mon,
01 Mar 2010 00:56:35 -0800 (PST)
In-Reply-To: <c960b[protected][protected]@DELF26FE01.ITGNET.COM>
References: <95ec62e[protected][protected]@mail.gmail.com>
<c960b[protected][protected]@DELF26FE01.ITGNET.COM>
Date: Mon, 1 Mar 2010 14:26:35 +0530
Message-ID: <95ec62e[protected][protected]@mail.gmail.com>
Subject: Re: Despatch Info of your Order - ** RECEIVED DEFECTIVE WATCH ** PL
REPLACE OR REFUND.
From: b r <[protected]@gmail.com>
To: Response <[protected]@indiatodaybookclub.com>
Cc: bapi|[protected]@dell.com
Content-Type: multipart/alternative; boundary=000e0cd6e5cc2cff730480b96da6
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b r to Response
show details Mar 2
Hi

any update !!!

this is the mail i received...

Dear BAPI REDDY R

You seem to have missed the delivery of your order pack. The details of the order pack are as under :
R0792 RBK-WATCH-I1663133-BLACK DIAL
Order No: 0GA[protected]
Order Value: 299
Invoice No: ORA[protected]
RTO consignment No: [protected]
Transporter Id: BLUEDART


I am sure you would like to add these bestsellers to your collection.
We will attempt to deliver it once again.
We request you to please contact us immediately to verify your address details.
You may please reply to this email or call us at[protected] a.m. to 6 p.m.)

or SMS ITBC to 52424.


Thank you once again for ordering with India Today Book Club.


Yours Sincerely

India Today Book Club.
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Response to me
show details Mar 3
Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we request you that kindly provide us the scan copy of your courier slip so that we can check the details and inform you the same.



We also like to request you that we have forwarded your complain to our concern department on urgent basis to re-dispatch your order. We request you that kindly wait for some more working days. We will do the needful soon.


Waiting for your revert.



Please note your Membership number ITBC10243964 for your future references.

We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Prachi
India Today Book Club
From: b r [mailto:[protected]@gmail.com]
Sent: Monday, March 01, 2010 2:27 PM
To: response (ITBC)

Cc: bapi|[protected]@dell.com
- Show quoted text -
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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b r to Response, bcc: me, bcc: bapi|_r
show details Mar 3
Hi


Please do find the scan copy enclosed.

note : The amount is wrriten later, it was blank earlier, after i informed them that i need to send this copy to get refund, the courier guy wrote the amount, also it was not clear and he overritten again.

please do acknowledge the receipt.


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show details Mar 3
Delivery to the following recipient failed permanently:

bapi|[protected]@dell.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected bapi|[protected]@dell.com (state 14).

----- Original message -----

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In-Reply-To: <c960b[protected][protected]@DELF26FE01.ITGNET.COM>
References: <95ec62e[protected][protected]@mail.gmail.com>
<c960b[protected][protected]@DELF26FE01.ITGNET.COM>
Date: Wed, 3 Mar 2010 18:16:32 +0530
Message-ID: <95ec62e[protected][protected]@mail.gmail.com>
Subject: Re: Despatch Info of your Order - ** RECEIVED DEFECTIVE WATCH ** PL
REPLACE OR REFUND.
From: b r <[protected]@gmail.com>
To: Response <[protected]@indiatodaybookclub.com>
Content-Type: multipart/alternative; boundary=00163630e88b3c01760480e4df50
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show details Mar 3
attaching the document...
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courier-slip.JPG
207K View Download
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Response to me
show details Mar 4
Dear Member,

We deeply regret for the inconvenience caused to you.

With reference to your mail we would like to inform you that due to some address problem your order has been returned back to us. We request you kindly provide us your complete address along with nearest landmark and an alternate number so that we can re-dispatch the same to you.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
jagriti
India Today Book Club

From: b r [mailto:[protected]@gmail.com]
Sent: Tuesday, March 02, 2010 3:18 PM
- Show quoted text -

- Show quoted text -
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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b r to bapi_r, Response
show details Mar 4
Hi,

the shipment didnt return due to address problem. I HAVE RETURNED THE SHIPMENT (WATCH), please do check the mail trail,

i didnt expect such a childish reply from your end, wherin i clearly mentioned about the issue, informed you guys about the defective package and wrong item sent to me.

atleast, did you read the subject line?

i do work for a corporate, and do understand the importance of replying to mail, NOW AFTER THIS MAIL, I HARDLY EXPECT ANY PROMPT REPSPONSE FROM YOU GUYS, I DID JOIN THIS CLUB WITH THE FAITH ON INDIA TODAY GROUP, NOW ITS SHATTERED...

AS A LAST RESORT COULD YOU PLEASE ESCALATE THIS ISSUE TO THE NEXT LEVEL, OR DO I NEED TO CALL AND ASK FOR ESCALATION...???

BAPI
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b r to response, bapi_r
show details Mar 4
TO WHOMSOEVER IT MAY CONCERN:


Please go through the trail mail, I did order for the Round dialed Reebok watch, but received a damaged squared watch, as per the call and as directed in the mail, i have sent it back for replacement, i did pay 250 rupees and courier charges, also sent you the attachment, but now, i havent got any proper response you guys,

regret to say, as i lost my patience, this will be my final mail, as next course of action, i will lodge complaint with the consumer form, if i didnt get a proper reply within next 48 hours. let me also make it clear, this is not about the money, where i paid 299 for the item, and 250 for courier, this is about the poor customer experience and false assurance given by you guys.

regards

bapi reddy r
[protected].
hyderabad.
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b r to Response, bapi_r
show details Mar 4
Hi,

how many times do i need to repeat the same stuff...

I HAVE ALREADY SENT THE PARCEL BACK TO THE ADDRESS, YOU HAVE MENTIONED, ALSO ATTACHED THE SCAN COPY OF THE COUREIR SLIP.


PLEASE DO CHECK THE MAIL TRAIL BEFORE RESPONDING TO YOUR CUSTOMERS..

ONCE AGAIN... COULD YOU PLEASE ESCALATE THIS ISSUE TO YOUR MANAGER/SUP, OR I NEED TO DO IT.
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Response to me
show details Mar 5
Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your refund very soon.

Once again we sincerely apologize for the inconvenience.



We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
Jagriti
Executive Relations
India Today Book Club




From: b r [mailto:[protected]@gmail.com]
Sent: Thursday, March 04, 2010 12:44 PM
To: response (ITBC)
Cc: [protected]@dell.com

Subject: Re: Despatch Info of your Order - ** RECEIVED DEFECTIVE WATCH ** PL REPLACE OR REFUND.

TO WHOMSOEVER IT MAY CONCERN:

- Show quoted text -
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details Mar 5


Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have already forwarded your complain to our concern department and we are following the matter with them. We request you that kindly wait for some days. We will do the needful soon.

Please note your Membership number ITBC10243964 for your future references.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

We shall be happy to render any further assistance or clarification that you may require.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Sonia
India Today Book Club



From: b r [mailto:[protected]@gmail.com]
Sent: Wednesday, March 03, 2010 6:17 PM
- Show quoted text -
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details Mar 5
Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department on urgent basis to re-dispatch your order. We request you that kindly wait for some days. We will do the needful soon.

Please note your Membership number ITBC10243964 for your future references.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

We shall be happy to render any further assistance or clarification that you may require.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards
Prachi
India Today Book Club

From: b r [mailto:[protected]@gmail.com]
Sent: Thursday, March 04, 2010 3:05 PM

To: response (ITBC)
Cc: [protected]@dell.com
- Show quoted text -

- Show quoted text -
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details Mar 9
any update ???
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Dear Member,

We apologize for the inconvenience caused to you.

This is with reference to our earlier communication.

With reference to your mail we would like to inform you that your refund is under process, please note your refund reference number RE10001124 for your future reference.

We would like to promise you, that we will leave no stone unearthed from our end, to refund your amount at the earliest.

We sincerely regret and apologize for the inconvenience caused to you.

Assure you to provide our best possible services always.

Warm Regards,
JAGRITI
India Today Book Club





From: b r [mailto:[protected]@gmail.com]
Sent: Tuesday, March 09, 2010 6:26 PM
- Show quoted text -
- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details Mar 20
Hi there...


what is the update on my case... ???

neither i got the shipment (round dialed watch) nor the refund of courier chargers (250.00), which i spent returning the defective watch.

expecting reply asap..



regards..

bapi reddy

[protected]
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Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to bring this to your kind notice that we have taken up the matter with concern department.

There are some internal formalities which we have to follow up to arrange your refund so we request you to provide us 25-30 day’s time to look into this matter.

Hope you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Please, quote your refund reference number <RE10001124> for future interactions.

We shall be happy to render any further assistance or clarification that you may require.

Please call us on[protected], 9:30 am to 6:30 pm, all 7 days) or email at [protected]@indiatodaybookclub.com or [protected]@indiatodaybookcub.com

Warm Regards
Praveen
India Today Book Club


From: b r [mailto:[protected]@gmail.com]
Sent: Saturday, March 20, 2010 8:46 AM
- Show quoted text -
- Show quoted text -
For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
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show details Apr 27
Hi,

any update on this ???

i must say that... this is the Worst Customer Experience of My life... delaing with you ppl.

after numreous phone calls... tons of mails... no action is taken..

when i call your support... explain the issue to tech... post asking for supervisor, , .. even after informing not to disconnect... YOU PPL DELIBARATELY DISCONNECT CALL... when you cant answer / resolve customer queries on phone... why do u ask us to call the number...

PLEASE MAKE A NOTE THAT THE MONEY IS SECONDARY... Rs. 550 surely wont make any difference in our day to day life... here the point is about THE TRUST / BRAND / THE PROMISE YOU MADE...

as i see that, lot of ppl complain about your compmany / product / service, I LOST HOPE COMPLETELY...

I DONT MIND SPENDING 10K ON A LAWYER BY TAKING THIS ISSUES TO CONSUMER FORM.

I NEED A MAIL CALL FROM A AUTHORISED PERSON, WHO CAN SHOW A RESOLUTION TO THIS ISSUES...

REMEMBER... I NEVER OPTED FOR FULL REFUND... I STILL LIKE TO GO FOR THE WATCH (ROUND) AND REFUND OF THE COURIER CHARGES...

JUST HOPING FOR A REPLY... NOT FROM THE PERVIOUS GUYS/AGENTS.. FOR A AUTHORIZED PERSON WHO CAN TAKE ACTION !!

regards

bapi reddy
[protected]

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show details Apr 28
Dear Member,

We apologize for the inconvenience caused to you.

This is with reference to our earlier communication.

With reference to your mail we would like to inform you that your refund is under process, please note your refund reference number RE10001124 for your future reference.

We would like to promise you, that we will leave no stone unearthed from our end, to refund your amount at the earliest.

We also request you that kindly provide us the scan copy of your courier receipt we can check the details and inform you the same.

We sincerely regret and apologize for the inconvenience caused to you.

Assure you to provide our best possible services always.

Warm Regards,
Prachi
India Today Book Club

its a maha cheating company

How long do I need to wait... Bapi Reddy

India Today Book Club — Defective and incomplete product not replaced for the last 6 months

I had placed an order on bagittoday.com, order id[protected], artdinox 55 pc dinner set on 28/04/10. Billing Id:[protected] Date:[protected]:07:10.0 Mode of payment: Credit Card/Debit Card Total transaction amount: 6698.0 I received the courier on 03/05/10 and found out that 2 quarter plates were broken and 6 small bowls were missing. From that day till now I have send them 6 mails and made 12 phone calls. Initially they said that withing 15 days they would replace the product, In August twice they said (response center floor managers Aadil on 6th and Kapil on 14th) that the replacement has been approved and next three days the courier guy would come with the replacement. Now this month they are saying that they are out of stock therefore we cannot tell you by when the replacement would happen. Its been 6 months since the payment.

Same incidence with me too... Too bad service and really these are fake guys...

One thing I would like to say that there'll be always deceiving people.

Bapi,
As a corporate employee, u should know that how come u get a reebok watch for 299/- (this is the stupid add I have ever seen).

First of all, we should not bend down for all these stupid/time consuming promotions. We should treat such mails as spam.

I can surely say that you wasted lot of your valuable time concentrating on this issue...

Instead complaining...at least from now on wards beware of all such dirty promotion mails/adds (which are ruining the name of INDIA by keeping our country name).

regards,
satya
[protected]@hotmail.com

Buddy, Thanks for updating on your views .. i got a mail today from Bag it today and i was offered a blackbarry 8860 at 5999 Rs only.. but before ordering it, i thought i should check first on google as honestly i didnt know much about bag it today.. and when i typed the word Bag it Today..i found the similar negative views on differnent forums .. and now i hav made up my mind to not to buy any product from any online shopping portal until u r confident.. thanks for sharing your experience and saving me

i send a mail saying that i dont want the product as there is no warranty.without company's warranty, any product can be treated as fake n not authentic.still, i get mail about the product that it will be reaching soon to you.kindly stop sending me mail as i dont want your product.

it really sucks, after waiting for about a month i come to know that due to your "technical error" AS SAID BY THE AGENT. it will take some more days to reach the parcel...

i pray everything goes well, but no more buying from "bag it today"...watch out ...

many thanks for the information. I got one such kind of mail today
Rajesh

Thansk yaar,

Thanks for this review, I also got the same mail mentioning a balck berry in approx 5000/-. but after reading your review, I am not gonna order it from here rather I refer to pay 3 thousand more and buy it from a retail store.
Thanks again
[protected]@aol.com

I didn't do my homework before odering a silver leaf jewelery bag for my Wife. I received this e-mail on 28th March declaring me as a winner. I was offered a bagful of stuff for 399. I thought how bad it could be atleast i will get the beautiful bag shown in the pic, and stuff would be additional. The stuff came in an ordinary plastic bag and the jewelry is not different stuffs rather there are only 3 things - 1 pair of earring which looks like not more than Rs. 5, 1 bangle which is huge to be worn in wrist of a girl, it was loose when she mockingly tried in her ankle. It was so embarassing as I told her that there is a surprise, there is a surprise... I would suggest every single individual ** DO NOT EVER, and I mean EVER IN YOUR LIFE BUY STUFF FROM BAGITTODAY **. I have been trying to contact them over the phone, but not reachable would try the electonic media now ... Thanks as I thoght I was the only one ... GUY BEWARE OF BAGIT, it will make you a fool in front of your wife. :(

Hi,

don't worry, they are the biggest chors ever in the world. They said I won a gift hamper of 3999/- and I have to PAY ONLY the shipping charges, took 600/-. And you know what I got? A bloody piecess worth some garbage, they are FRAUDS, they should get any licence for the same. I think we should complain this kind of business ethics to consumer court and have their licence null and void.

I have booked 1pc Beyond mobile phone on 16th April. i have not yet received the same till today. I called them several times and their reply was that now the product is out of stock and they will be despatching soon. I wonder why they take order when the product is not in stock? Very bad service. They are not even replying to email. I want my money back.

Order Id: [protected]

William

regarding my Order Id [protected], i didnt receive the goods after agreed dispatch period of 2-3 weeks
and now when I want refund it is again 2-3 weeks. Please refund my entire amount of Rs.548/- within 2-3 days else please treat this as a notice to meet in the consumer court.

Plus everytime I call on the STD no who the hell bears those charges ?

I had booked the diamond with one black berry Mobile worth Rs. 19900/- and i had already paid by My debit card to you and your people also confirm the payment but you e havent send my gift till now i enclosing my order no. and confirmation of payment

Dear ANIL DAVID

Thank you for your order. We wish to inform you that your order has been put under
process with order no TRNPL/DLI/[protected]/227687. The order value is Rs. 19999 Order Date is 22-JUL-11 and Activity is TELESALES. You will receive an email and a sms with your despatch details soon.

Thank !!!


I got the below mail today, please don't fall in trap.



Winner of Numero Uno Sunglass

You are the winner of a gift voucher which entitles you to claim a
Numero Uno Sunglass worth Rs. 2750
in our monsoon rewards program.

All you have to pay is Rs. 549 as gift handling and delivery charges.

Option to pay cash on delivery.

Get a Reebok folding bag worth Rs 1999
if you chose to pay by Credit / Debit Card as an additional gift.
Numero Uno Sunglass
• Round White dial
• Black leather strap
• NU branding on dial
Reebok Foldable Backpack
• Trendy looks
• Can be folded into a compact size bag as well
• Multiple pockets

Bag it today is a online shopping hell, please don't believe on Bag it today as it giving you total wasteful material . My personal appeal to everybody please don't purchase any thing from Bag it Today as i have purchase a Reebok kit from them and find faulty material i replaced the faulty one but after that i received another faulty part and the kit which i receive from Bag it today it totally waste of money . Now i will never purchase anything from Bag it Today .
This company definitely will closed soon, i have already informed all my friend about this company and their material which they are sending to user, Bag IT Today company is really bogus company .

laptop table

i purchase a WOODLINE LAPTOP TABLE for Rs 1398.00 but the table was damaed so pls refund my money [OR;NO 33898353]

Hi,

This is Sai Pratap from Bangalore.
I had placed order for three watches on[protected], with Order No:[protected], I paid about Rs. 8700+ including handling charges of Rs.299/- for 3 watches. The executive who made the booking told his name is Vikram.
But, as I dint receive any reply from Indiatoday I called them on[protected], after spending more than 3 hours and calling nearly 8 times, with all efforts I was able to reach the person so called Vikram who had booked my order earlier.
But, I received a shocking reply from him that, my order is not dispatched as whatever handling charges told by him is not correct, and I have to pay handling charges individually for each watch amounting to Rs. 299*3=897, I was wondering how a company like Indiatoday cheat people like this taking handling charges of about Rs. 900 for dispatch of watches with in India, even though I ordered in one single lot, they also told me unless I make this balance payment for another 2 handling charges my order wont be processed.
When I indicated that it was Indiatoday who told the charges earlier and billed accordingly on my credit card and happily taken my money. And also when I pointed their second mistake, India today should had informed me immediately after the booking date that additional handling charges to be paid, and why they kept quite for 20 days and that too when I called then only they replied the status, this clearly shows the kind of services they are running, and their was absolutely no answer to both of their mistakes.
As on date[protected] it is almost 40 days I paid money and I am yet to receive my watches, worst thing is no one will give proper answer for the status of my watches.
Its high time that some one from India today who is responsible, should take account of this and initiate immediate action in dispatching my watches and take necessary action for the shoddy work done by their staff.
I will be happy to receive a reply on this, my mail ID [protected]@hotmail.com

i purchased one sunglasses thru bagittoday. till todate i have not received my item. i have already paid Rs. 399. My order no. is 190453, Ref. id. No. [protected]. On 30 Jun 2011 i have received one SMS saying that items has been despatched thru Bluedart bearing c.No. [protected]. I enquired thru Bluedart but consignement was for Calcutta on others name, not on my name. I'm staying at Visakhapatnam. Kindly look into the matter and inform me appropriately. This is rediculas that i'm still awaiting for my items for i paid in advance and you guys are sleeping. No botheration for customer. Bloody same on your part. that is why people in india usually do not believe on on line marketting cause people like me becomes fool.

akhilesh kumar shrivastva
Visakhapatnam

Hi,

I am Asfaq Shabhai.

I ordered from BagItToday too with the order no.TRNPL/DLI/[protected]/219980. The order value is Rs. 3698 Order Date is 17-JUL-11 and Activity is BAGITTACT.

Then i received a mail and sms on giving the despatch info of my order as follows:

Your order no TRNPL/DLI/[protected]/219980 for Rs. 3698 has been dispatched on
23-JUL-11 by POSTAL

You can pay on delivery.
Kindly expect the delivery in One Week.You can make the payment by Cash on Delivery. We request you to leave
instructions with someone at your address to receive the order parcel
in case you are absent for any reason.

After waiting for the order for 20 days, I approached the Customer Support who told me that my order is been despatched through regular Indian Post and asked me to go to near Indian Post to check out on my order and get the status providig me with the consignment number as 1087566.
I dont understand that if they have sent it to regular post then how am i supposed to pay and why isnt it reached me yet and when they said that it wont take more then a week.

Asfaq Shabhai
asfaq.[protected]@gmail.com

I recieved a call from bag it today an order in jan2011 was sent to me witch i did not recieve annd it has gone back. I request you to please refund the amount as i dont want the product. booking id of the product is[protected], amount is Rs 24000/- I have sent the request over the phone and was assured it would be refunded to my account of my credit card.
Tanking you,
Gladys Ranbhise.

Living Media India Ltd./CDs — Defective CDs

Two days back I received four CDs 1) Mountains, 2)Deserts, 3)River and 4) Valleys. All are found to be totally defective. How can I get replacement or my money back?

Living Media India Limited — online fraud

Just received an sms from my Credit card company that an amount of Rs2646/ has been spent through authorizing number 948373 at 12.51pm today that is 5th June 2012. I have not made any purchases and as such there seems to be some kind of a fraud. Please check up and infor me ASAP.