[Resolved]  IndiaBulls — Card transaction

Sir i have purchased the plants in amazon with dhani card but two times it both got cancelled for some reason i dont know why so i tried to pay like single single purchase so it worked before i added the plants in a cart tried to buy all once it didnt worked but it worked when i tried like individual purchase so the first two payments which i tried to pay it got cancelled so my daily limit which is 1000 got finished when i did individual purchase but next day when i about to pay the first loan amount it showing the cancelled payment amount which is 641 and i already my daily limit 1000 i spent in 3 different different purchase but its showing i spent 1641 perday its not impossible from the app itself spending more than 1000 perday as per my card then how can pay extra 641 rs when i didnt used or borrwed as a loan
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Jun 13, 2021
Complaint marked as Resolved 
And my mobile number is 9347925892
IndiaBulls customer support has been notified about the posted complaint.
Jun 13, 2021
Updated by Rajsheerin
Since the last time my compaint got resolved im so happy with that but these one i would like to never experience again sir because i really like to pay my bills back but not extra amount
Jun 13, 2021
Updated by Rajsheerin
Actually even if we a take loan like 600 it should be like 200x3 but its directly showing 600 how can it possible please try to slove the problem
Jun 13, 2021
Updated by Rajsheerin
My daiky limit is only 1000 and before transaction rs 641 and 674 rs which i have done in amazon it got cancelled by amazon itself and later the money which i have done it got succeed so i need to pay 1000 only but it showing i spent 1641 rs at the same day which i cant bcz my daily limit is only 1000 its seems like a mistake in app please check early as soon as possible bca i want my cibil score to be good i need to pay my loan amount not extra amount then i wont pay any of my amounts
Verified Support
Jun 21, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Regards,
Team Dhani.
Jun 22, 2021
Updated by Rajsheerin
[protected]
Verified Support
Jun 24, 2021
IndiaBulls Customer Care's response
Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.
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