IndiaBulls Complaints & Reviews

Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V Gurgaon Gurgaon District Haryana India 122001

Dear Team,
I'm Already Paid this overdue amount but present time showing in CIBIL please update this payment and provide me NOC, Please Check Both screenshot and no any amount pending from my side..
Loan Account Number: CL19523825

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

IndiaBulls Customer Care's response Dear Vijay,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani

Jun 28, 2022

Updated by Vijay1550 [protected]

Jun 28, 2022

Updated by Vijay1550 Dear Dhani Team,
Please resolve my problem on urgent basis. my contact no. is [protected]

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Address: Mumbai

I had ordered medicines worth rupees 3200/- they delivered only 1500/- worth medicines. my 1600/- medicines were not delivered

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Address: mysore

I took a PERSONAL LOAN
I repaid all the amount to the bank but the cibil is showing that I am having all the loans active. The Bank was IndiaBulls. I want Cibil to clear my score as I have closed ALL the loans 1-2 years back. I am not getting loans anywhere due to these problems. Why I cleared the loans if it shows active in Cibil after Closing all the loans ? This is very bad and Cibil gives Poor Service to everyone. I heard from some people that they have closed their loans but still Cibil shows they are active what a service, Kindly Solve My problem Cibil. also Please find the attached NOC.zip file of all loan in this mail.

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2022

IndiaBulls Customer Care's response Hello Kiranshan,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

Jun 23, 2022

Updated by kiranshan Dear Neha,

Even I have sent mail from dhanjapp also please do the needful

Thanks
Kiran

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 27, 2022

Verified Support

Hi Kiranshan,

We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

Neha, Team Dhani

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Hello sir/ mam,
I am SAYED ATEEQ
I purchase service of dhani+ membership on 14/06/22 on Tuesday time is 2:28pm i paid by online using upi phone pe. payment is successfully shows but Service not activated please help and give me refund else service
please check statement of bank and screenshot of phone pe.
and also help about kyc
kyc not completed error issues

Jun 25, 2022

Complaint marked as Resolved

Thanks Consumer service as well as dhani for help Refund is done

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Dear Team,
Firstly, ### you and lastly ### off.

Where are your physical office i want to slap your CEO and Board Members that's it.

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I have connected with one of your employee for the loan settlement because of some uncertainty I'm able to arrange full amount but i have arranged the half amount of it i said I'll pay half right now and rest of the amount on 30th June but he said no and used abusive words to me and given a bad word against my mom.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 23, 2022

Verified Support

Hello Azharuddin Siddiquei,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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I have ordered 2 handwash and its shipped and i got an email from courier company that my order is damaged and the handwash is spilled so pl see in this case and either provide a refund or replacement of the products

Jun 28, 2022

Complaint marked as Resolved

ORDER DAMAGED AND MONEY HAS BEEN SUCEESFULLY REFUNDED ON 28 /06/2022 THANKS CONSUMER COMPLAINT.IN

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear Sachin Admane,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani

Verified Support

Jun 29, 2022

IndiaBulls Customer Care's response Dear Sachin Admane,
Thank you for bringing this to our notice. We will surely forward your feedback to our team.
Neha, Team Dhani

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Myself Brahm Dev singh, I had a personal loan with dhani which I preclosed it before one month on 25 March 2021 and I raised the request for NOC. It was said that it will be sent with in 15 days to my registered email Id but, still I haven't received it yet.

Please find the below details and the attachment;

Name : Brahm Dev singh
Account No: IPERVRN02328075
last EMI receipt no.[protected]

I have tried calling customer care several times but no response I got. So I kindly request you to do the needful at the earliest.

Kindly find the attached screenshots for further details.

Jul 30, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear Brahm Dev,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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I've used/spend some amount from dhani one freedom card and paid it in full. Then to now it's affecting on my cbill and still showing the loan as active. Please do the needful asap.
Thanks & regards
[protected]@gmail.com
Rizzuravtar

Jul 21, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear MOHD RIZWAN RAHMATULLAH RAVTAR,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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Show loan in cibil report but i have no loan from IVL finance Ltd.
My pan no is CSEPK0871M

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 17, 2022

Verified Support

Hello krishanvatss,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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I have already cleared all the payments still it show amount overdue and this is affecting my CIBIL. i want you to update correct account information and close my dhani account. Worst service ever had.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 15, 2022

Verified Support

Hello KaranSolanki,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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K

KaranSolanki29

from THANE, Maharashtra

Jun 20, 2022

Your giving link is not opening. Its showing username does not exist

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IndiaBulls Customer Care's response, Jun 20, 2022

Verified Support

Dear KaranSolanki,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6555555 anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani

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Hello sir,
I am Sayed Ateeq Sayed Rafeeq
Todays I purchase Dhaniplus Membership 14/06/22 on time 2:28pm
paid online Rs=500 by using Phone pe payment is successfully show below attachement of screen shot of Phone pe but dhani member ship not activated please help of this you are returned my fund as well as services
both of one accept
please check below attachment

Jun 25, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Jun 14, 2022

Updated by Sayed Ateeq Sayed Rafeeq please check above information and help of this

Jun 15, 2022

Updated by Sayed Ateeq Sayed Rafeeq please help me and resolved my problem immediately

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I have not taken any loan from IVL but it is showing in my CIBIL report as a default case please look into it and settle the loan and improve my CIBIL score. As this loan was not taken by me.I have never received any call or OTP as well and I don't know anything about this loan.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 15, 2022

Verified Support

Dear Yadvendra,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

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Hi,

i am user of Dhani One Credit Card. I have close my card previously after paying all dues. i re log in my card after 1 omnth then i have seen the outstanding of Rs. 235. company is providing higher credit limit. so i pay dues and yearly subscription charges before one week which in 500. From that time time till date i am not able to use my card. I am trying to contact customer care but still not able to get in touch.

This company is doing justy SCAM and Fraud...

Jul 27, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2022

IndiaBulls Customer Care's response Hello Customer,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

Jun 14, 2022

Updated by Hari687 This issue marked as resolved but I don't get any update from dhani... I have emailed about to close my account but still didn't have any update... Then why it is showing as resolved

Verified Support

Jun 15, 2022

IndiaBulls Customer Care's response Hello Customer,

We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

Neha, Team Dhani

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Hello Sir,
I am SAYED ATEEQ SAYED RAFEEQ
from Jafrabad District Jalna MAHARASHTRA, INDIA
I Purchase some product on Dhani Store App Date 22/05/22 Sunday Time is 05:47 pm Order No.EP3652282 Payment mode online RS=751 Rupees by AMAZON PAY UPI PAYMENT IS SUCCESSFULLY shows but oder is Failed Show i call to Dhani customer but last 23 days he told something anything and not proper answer sir please help this regarding please check attachement of bank statement and screen shot of Amazon pay.

Jun 14, 2022

Complaint marked as Resolved

my problem is solved in 1days refund recieved my account and very much help by Neha mam And Teams thanks consumer service and dhani

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2022

IndiaBulls Customer Care's response Dear Sayed Ateeq,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 14, 2022

Verified Support

Dear Sayed Ateeq,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 14, 2022

hello mam
against one problem
i purchase dhani membership plan 14/06/22 time 2:28pm online paid Rs=500 by using phone pe
this regarding help me

S

Sayed Ateeq Sayed Rafeeq

Jun 14, 2022

Thanks consumer complaint service
you are resolved my problem and refund recieved thanks
thanks lot of dhani as well as NEHA mam

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 18, 2022

Verified Support

Dear Sayed Ateeq,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

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Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 18, 2022

Hello mam,
I send screen video of Kyc Regarding .
nothing any other bank account

Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 18, 2022

please check it and also solved this problem

IndiaBulls Customer Care's response, Jun 23, 2022

Verified Support

Dear Sayed Ateeq,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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Address: ranchi

I don't have currently active loan from dhani but it's still showing that a LOAN is ongoing by my name and it has been bounced. It made my cibil drastically low and we would have never new until we check our Credit report. And no one in the internet is solving this. kindly take some actions as soon as possible.

Jul 10, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

IndiaBulls Customer Care's response Dear Customer,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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Address: Delhi

Dear Sir,
I was done shopping of amount 15997 through freedom card on 26/12 /2022. And total dues has payed . But it's reflecting in my Civil score overdue...kindly request you to look into it.and. Remove from civil.

Regards
Mohammad Sarfaraz Ala
[protected]

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 8, 2022

Verified Support

Dear Mohammad Sarfaraz Alam,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

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I've placed an order worth Rs.1491 with Indiabulls Dhani store on 23rd May, 2022 and expected delivery date was 24th May, 2022 but neither got my products delivered nor any refund yet.
I want to tell that they are befooling consumers by extorting their hard-earned money.
I've called many a times (around 15-20 times) to customer care but my problem is not addressed properly. They are mishandling consumers grievances.
I am even mentally disturbed through all this choas.
This is my humble request to kindly look into this serious matter and resolve my problem asap. Please help me in getting my money refunded.
Also, I want to save other consumers too from getting betrayed by these kind of companies.
Name: Neha Bajaj
Order ID : EP3662982
Order Date : 23.05.2022
Today's Date : 06.06.2022

Jun 12, 2022

Complaint marked as Resolved

I've got my money refunded in my Bank Account within a week. Thanks.

IndiaBulls customer support has been notified about the posted complaint.

Jun 10, 2022

Updated by Nehabbajaj Money not yet refunded.

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Since paying my reason dues the credit line is unable to be used outside the Dhani app where as when I use it and then the ordered product never arrives.
It's order placed shipped and delivered

Bill payments are also unable to make inside the dhani application

I don't really understand why is this credit limit used for eventually everything was fine and now the application is just a pain.

Abadi customer support they call you 1000 times if you don't pay dues on time acceptable but they call you all the other days in the month without any reason... We try to reach the support we can never find one agent it always tells they are busy.

I don't really understand if the uses problems are not solved then what are your customer support agents busy with?

Jul 8, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

IndiaBulls Customer Care's response Dear Customer,
We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
Neha, Team Dhani

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I have placed an order of 3 items from Dhani Store on 27th may 2022.
Today is 5th June 2022 and I have not received my order yet.
I have called customer care several times but they just file a local e-complaint which is not even properly processed. I have prepaid the order amount.
This is really very bad for an e commerce to serve their customers like this.
I want my order to be delivered properly as soon as possible.
Order ID : 3817096

Jul 11, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Jun 04, 2022

Updated by Parth Jhanwar Edit : Today is 4th June 2022.

Verified Support

Jun 06, 2022

IndiaBulls Customer Care's response Dear Parth Jhanwar,
As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 13, 2022

Verified Support

Dear Parth Jhanwar,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

IndiaBulls Complaints & Reviews

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IndiaBulls reviews & complaints page 10

Provide noc of this Loan Account Number: CL19523825

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Dhani store scam

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CIBIL All Loans Closed but still showing I am having the loans active

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Regarding Return Refund

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No one there to resolve the issue

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I'm complaining about your employee

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Regarding delay of order no EP3978495

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Regarding no issued of NOC against Personal loan

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Affecting Credit score

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Show loan in cibil report but I have no loan from IVL finance Ltd.

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Dhani damaging my CIBIL

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Regarding Fund otherwise Service

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Loan amount impacting my CIBIL

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Dhanione Credit Card

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Regarding Amount Returned

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Wrong loan on credit score.

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Overdue reflecting in CIVIL

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Not received any order delivery yet.

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Dhani one freedom card issues

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Didn't received my order yet

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