IndiaBulls Complaints & Reviews

I used dhani one freedom card and paid all the dues and disabled the card but they did not send report to Experian credit buro to update this and, it is still showing overdue in report for two transaction made on Sep 14, 2021 for 5000 showing due 867 and another transaction made on
Oct 4, 2021, for 10000, showing due 8752 in cibil report.
I need to transfer my home loan to ICICI
But Dhani team is not providing NOC for those overdue loans which was already paid long time back.
They are sending other NOC transactions done on DHANI one freedom card. which are actually not required.
I have been sending emails them for last 1 month and called them 100 of times
Loan numbers are not available anywhere in dhani system as these are not PLs. My home loan transfer is sanctioned in ICICI already and due to Dhani issue unnecessarily paying high home loan emi to my previous bank.
Dhani has very bad system they does not have internal communication between team, no one knows what other has done in any customer's ongoing concern.
Complain ID: 51207935 is not resolved but closed stating that they are happy that issue resolved.
I am fed up with their system. After every call I Think I should have gone for suicide but not should have gone for DHANI. I am very disappointed now.
Help if you can, ask them to provide correct NOC. Attached screen shot of cibil.

Order details are:
Order number: EP3464302
Tracking id : D44930909
Order id : 7332333
I have ordered an product in dhani Store and i have made payment... They said they will delivery by 20th may.. But today was 26th may... I have contacted support team but no use from them

We wanted to end the membership with Dhani, as we were being charged with 289 rupees per month, which summed up to approx 2000 rupees, even on an inactive card and account. But the app didn't give us option to do so.

We tried contacting online customer care but received no help and then we visited India Bulls- Dhani Office on 16 May, 2022.

Dhani Office Address - 2nd Floor, Above Uttrakhand Gramin Bank, R.B Towers, Krishna Nagar, Ballupur Road 1, Khasra No. 1281 Mauza Garhi, Pargana Pachhwa Doon, Uttarakhand 248001.

Landmark - Left side of Hotel Ramada, Chakrata Road, Dehradun.

We were forced to activate the Dhani OneFreedom Card by the Area Collection Manager Gaurav Madhwal (Contact - +91 [protected]), as they stated we can't close the account on an inactive card. We have paid all dues, but still subscribed to card with recurring charges applied from 1 June, because they activated our subscription. Gaurav has promised that all future charges will be waived off and he is waiting for their internal IT to resolve the issue, but I don't trust them, as we don't have any formal communication over an email, they are denying to give us any complaint number or any email address.

Account number for Dhani - [protected]
Name of Account Holder - Ravi Pratap Singh
Contact Details - [protected], [protected]

Note - We have attached Picture for Dhani Office Physical Location, and also the address details.
Attached payment confirmation screenshot on payment gateway RazorPay (the payment link was generated by Lalit Kumar Backend Team in Dhani Office, and Gaurav Madhwal ACM asked us to make the payment).
Attached Payment Receipt received on our email address from Dhani.

However we still see an option to pay 2000 + 200 addition in the Dhani App, not sure why and the Dhani Team is not helping us.

I ordered some items of rs 18 in 9 rs sale but the products has not been shipped yet i have ordered on 14/05/2022 so pl deliver it as early as possible.

Hi,

There is a overdue amount of Rs. 2835 for a personal loan showing in my CIBIL score which I never took from IVL finance limited as showing in CIBIL. I have already raised a dispute (CDS[protected]) regarding this problem.

Please take some necessary action against this company as reviews in google are filled with fraud this company is doing for so many years without anyone's intervention.
br...

I have done the payment on 5th of may and i got revert that it will be refund within 7 to 10 days but still i havent got my refund yet today is a 14th day
If i haven't got my revert soon i will file a case in consumer court as well ass i will escalate this on social media also

IT SEEMS SUPPORT DHANI AND GRIEVANCE DHANI HAS BLOCKED MY OFFICIAL EMAIL ID. AS A RESULT, I AM USING A DIFFERENT EMAIL ID.

MORE THAN 10 WORKING DAYS NOW. HAPPENING AGAIN AND AGAIN.

UPI Ref. No. "[protected]"
Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

I transferred 1000 INR on 3rd May'22 at 11:29 A.M. in my Dhani Wallet. The amount was not credited in the wallet but it has been deducted from my account. The Bank has given me the above UPI Ref. No. for the successful transaction from my bank account.

Please do the needful on an urgent basis as it is pending since long.

Please refer to the attachment for evidence.

Thanking You,

Best Regards,
Gaurav Gupta.

IT SEEMS SUPPORT DHANI AND GRIEVANCE DHANI HAS BLOCKED MY OFFICIAL EMAIL ID. AS A RESULT, I AM USING A DIFFERENT EMAIL ID.

Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

This is to inform you that i have received inadequate refund in my Dhani Wallet for the Three Refunds from Amazon which are supposed to be credited in my Dhani Wallet having the following details:

1. 499 INR - Received only Rs.163 on 12th May 2022
2. 499 INR - Received only Rs.163 on 14th May 2022
3. 465.33 INR - Received only Rs.152 on 17th May 2022

Please do the needful at the earliest.

Thanking You,

Best Regards,
Gaurav Gupta.

It seems they have blocked my e-mail id.
This is however REMINDER 8.
UPI Ref. No. "[protected]"
Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

I transferred 1000 INR on 3rd May'22 at 11:29 A.M. in my Dhani Wallet. The amount was not credited in the wallet but it has been deducted from my account. The Bank has given me the above UPI Ref. No. for the successful transaction from my bank account.

Please do the needful on an urgent basis as it is pending since long.

Please refer to the attachment for evidence.

Thanking You,

Best Regards,
Gaurav Gupta.

I have never applied or taken loan form IVL but it is still showing loan against my name of 15000 rs it is badly inspecting my credit score

Hello Team,
I had cleared the loan IDHADEL09602238 with overdue payments on 15th Mar 2022. But it is still reflecting as overdue in CIBIL Report after 60 Days. It's severely affecting my CIBIL Score. Please clear the same on priority and let me know for any concerns.

Regards,
Ashish

I am not taken any loan. But my cibil report is showing I have a loan of amount 10000. My pan card is misused by the company.

Hello,

I received a message on 4th April that there was transaction done through my Dhani app for some recharge. When I opened I found that 273 rs were used from my wallet for tata sky recharge as a fraudulent activity.
I complained to dhani customer care service on the same day but till date there is no response in last 32 days they, said it will take 21 working days to provide solution.
Complaint number:[protected]
Please respond as soon as possible.
Amount: 273 rs

I paid for subscription and dhani one freedom card not active after that dhani customer care executive tell me they refund my amount and still i don't receive any refund. Please file this complaint against Indiabulls Dhani. And if possible please try to refund my money.

Hi my loan account number is IPERBAN01051182 I'm not able to the loan statement and details on dhani app and myasthenia emi is charged more than actual emi

Sir my name is Monika bairwa, i have already paid my personal loan amount but when I check my CIBIL score there is pendency about my personal loan account and it shows active too which are not correct so please clear it as soon as possible.
It effects my CIBIL badly so please clear it fast.
My registered mobile number is :- [protected]
[protected]@gmail.com

I have paid my loans and still its showing active in my CIBIL REPORT.
I have been tried reaching customer support by email several times but u have not received any revert or response.

Thanks and Regards
Mir Arfath Ali

Before 2-3 months ago i have taken an instant loan after 5-7 days i give back all my dues with card fees . after i block my dhani card . then today incidently i opened my app and see that they add my dues of about 3000 . yet they have not tell about dues on email or anything else .
Took an assumption if i can't open app now if i open app after 2-3 years they will add my charges about lakhs rupees .
so dhani hide the policies of itself .
And i am a student only can't earn money . i can't afford that charges from my side .
please make an attention on my thoughts.
Dhani destoys the youth's future and their life .

Sir my name is Teena Meena I have already paid my personal loan amount but when I check my CIBIL score there is some pendency about my personal loan account and it shows active too which are not correct so please clear it as soon as possible it effects my CIBIL badly so please do it fast my dhani account number is :- [protected]

Dear sir
My pan number is AXFPC8555J1ZC
There is shown rs 1000 loan on my account no last 4 digit 6723 that i have not taken but it shown in my cibil report kindly request to resolve it.loan date shown[protected].