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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2695
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IndiaBulls reviews & complaints page 10

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V
Vijay1550
from BHILWARA, Rajasthan
Jun 24, 2022
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Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V Gurgaon Gurgaon District Haryana India 122001

Dear Team,
I'm Already Paid this overdue amount but present time showing in CIBIL please update this payment and provide me NOC, Please Check Both screenshot and no any amount pending from my side..
Loan Account Number: CL19523825
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2022
IndiaBulls Customer Care's response
Dear Vijay,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani
Jun 28, 2022
Updated by Vijay1550
[protected]
Jun 28, 2022
Updated by Vijay1550
Dear Dhani Team,
Please resolve my problem on urgent basis. my contact no. is [protected]
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    D
    drishti parmar
    from Mumbai, Maharashtra
    Jun 23, 2022
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    Address: Mumbai

    I had ordered medicines worth rupees 3200/- they delivered only 1500/- worth medicines. my 1600/- medicines were not delivered
    IndiaBulls customer support has been notified about the posted complaint.
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      K
      kiranshan
      from Mysore, Karnataka
      Jun 23, 2022
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      Address: mysore

      I took a PERSONAL LOAN
      I repaid all the amount to the bank but the cibil is showing that I am having all the loans active. The Bank was IndiaBulls. I want Cibil to clear my score as I have closed ALL the loans 1-2 years back. I am not getting loans anywhere due to these problems. Why I cleared the loans if it shows active in Cibil after Closing all the loans ? This is very bad and Cibil gives Poor Service to everyone. I heard from some people that they have closed their loans but still Cibil shows they are active what a service, Kindly Solve My problem Cibil. also Please find the attached NOC.zip file of all loan in this mail.
      IndiaBulls customer support has been notified about the posted complaint.
      Verified Support
      Jun 23, 2022
      IndiaBulls Customer Care's response
      Hello Kiranshan,

      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

      Neha, Team Dhani
      Jun 23, 2022
      Updated by kiranshan
      Dear Neha,

      Even I have sent mail from dhanjapp also please do the needful

      Thanks
      Kiran
      Hi Kiranshan,

      We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

      Neha, Team Dhani
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        S
        Sayed Ateeq Sayed Rafeeq
        Jun 22, 2022
        Resolved
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        Resolved

        Hello sir/ mam,
        I am SAYED ATEEQ
        I purchase service of dhani+ membership on 14/06/22 on Tuesday time is 2:28pm i paid by online using upi phone pe. payment is successfully shows but Service not activated please help and give me refund else service
        please check statement of bank and screenshot of phone pe.
        and also help about kyc
        kyc not completed error issues
        Jun 25, 2022
        Complaint marked as Resolved 
        Thanks Consumer service as well as dhani for help Refund is done
        IndiaBulls customer support has been notified about the posted complaint.
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          M
          Manish Singh Parmar
          Jun 21, 2022
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          Dear Team,
          Firstly, ### you and lastly ### off.

          Where are your physical office i want to slap your CEO and Board Members that's it.
          IndiaBulls customer support has been notified about the posted complaint.
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            A
            azharuddin siddiquei
            Jun 21, 2022
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            I have connected with one of your employee for the loan settlement because of some uncertainty I'm able to arrange full amount but i have arranged the half amount of it i said I'll pay half right now and rest of the amount on 30th June but he said no and used abusive words to me and given a bad word against my mom.
            IndiaBulls customer support has been notified about the posted complaint.
            Hello Azharuddin Siddiquei,

            We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

            Neha, Team Dhani
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              S
              sujaladmane
              from Nagpur, Maharashtra
              Jun 18, 2022
              Resolved
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              Resolved

              I have ordered 2 handwash and its shipped and i got an email from courier company that my order is damaged and the handwash is spilled so pl see in this case and either provide a refund or replacement of the products
              Jun 28, 2022
              Complaint marked as Resolved 
              ORDER DAMAGED AND MONEY HAS BEEN SUCEESFULLY REFUNDED ON 28 /06/2022 THANKS CONSUMER COMPLAINT.IN
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jun 20, 2022
              IndiaBulls Customer Care's response
              Dear Sachin Admane,
              We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
              Neha, Team Dhani
              Verified Support
              Jun 29, 2022
              IndiaBulls Customer Care's response
              Dear Sachin Admane,
              Thank you for bringing this to our notice. We will surely forward your feedback to our team.
              Neha, Team Dhani
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                B
                Brahm Dev
                Jun 18, 2022
                Resolved
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                Resolved

                Myself Brahm Dev singh, I had a personal loan with dhani which I preclosed it before one month on 25 March 2021 and I raised the request for NOC. It was said that it will be sent with in 15 days to my registered email Id but, still I haven't received it yet.

                Please find the below details and the attachment;

                Name : Brahm Dev singh
                Account No: IPERVRN02328075
                last EMI receipt no.[protected]

                I have tried calling customer care several times but no response I got. So I kindly request you to do the needful at the earliest.

                Kindly find the attached screenshots for further details.
                Jul 30, 2022
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Jun 20, 2022
                IndiaBulls Customer Care's response
                Dear Brahm Dev,
                We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                Neha, Team Dhani
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                  R
                  Rizzuravtar30
                  Jun 18, 2022
                  Resolved
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                  Resolved

                  I've used/spend some amount from dhani one freedom card and paid it in full. Then to now it's affecting on my cbill and still showing the loan as active. Please do the needful asap.
                  Thanks & regards
                  [protected]@gmail.com
                  Rizzuravtar
                  Jul 21, 2022
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 20, 2022
                  IndiaBulls Customer Care's response
                  Dear MOHD RIZWAN RAHMATULLAH RAVTAR,
                  We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                  Neha, Team Dhani
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                    K
                    krishanvatss
                    from Jind, Haryana
                    Jun 17, 2022
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                    Show loan in cibil report but i have no loan from IVL finance Ltd.
                    My pan no is CSEPK0871M
                    IndiaBulls customer support has been notified about the posted complaint.
                    Hello krishanvatss,

                    We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                    Neha, Team Dhani
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                      K
                      KaranSolanki29
                      from THANE, Maharashtra
                      Jun 15, 2022
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                      I have already cleared all the payments still it show amount overdue and this is affecting my CIBIL. i want you to update correct account information and close my dhani account. Worst service ever had.
                      IndiaBulls customer support has been notified about the posted complaint.
                      Hello KaranSolanki,

                      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                      Neha, Team Dhani
                      Your giving link is not opening. Its showing username does not exist
                      IndiaBulls Customer Care's response, Jun 20, 2022
                      Verified Support
                      Dear KaranSolanki,
                      We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6555555 anytime from 8 am to 8 pm.
                      Thanks,
                      Neha, Team Dhani
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                        S
                        Sayed Ateeq Sayed Rafeeq
                        Jun 14, 2022
                        Resolved
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                        Resolved

                        Hello sir,
                        I am Sayed Ateeq Sayed Rafeeq
                        Todays I purchase Dhaniplus Membership 14/06/22 on time 2:28pm
                        paid online Rs=500 by using Phone pe payment is successfully show below attachement of screen shot of Phone pe but dhani member ship not activated please help of this you are returned my fund as well as services
                        both of one accept
                        please check below attachment
                        Jun 25, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Jun 14, 2022
                        Updated by Sayed Ateeq Sayed Rafeeq
                        please check above information and help of this
                        Jun 15, 2022
                        Updated by Sayed Ateeq Sayed Rafeeq
                        please help me and resolved my problem immediately
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                          Y
                          Yadvendra.ysk
                          from Jabalpur, Madhya Pradesh
                          Jun 14, 2022
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                          I have not taken any loan from IVL but it is showing in my CIBIL report as a default case please look into it and settle the loan and improve my CIBIL score. As this loan was not taken by me.I have never received any call or OTP as well and I don't know anything about this loan.
                          IndiaBulls customer support has been notified about the posted complaint.
                          Dear Yadvendra,
                          We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
                          Neha, Team Dhani
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                            H
                            Hari687
                            from New Delhi, Delhi
                            Jun 14, 2022
                            Resolved
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                            Resolved

                            Hi,

                            i am user of Dhani One Credit Card. I have close my card previously after paying all dues. i re log in my card after 1 omnth then i have seen the outstanding of Rs. 235. company is providing higher credit limit. so i pay dues and yearly subscription charges before one week which in 500. From that time time till date i am not able to use my card. I am trying to contact customer care but still not able to get in touch.

                            This company is doing justy SCAM and Fraud...
                            Jul 27, 2022
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2022
                            IndiaBulls Customer Care's response
                            Hello Customer,

                            We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                            Neha, Team Dhani
                            Jun 14, 2022
                            Updated by Hari687
                            This issue marked as resolved but I don't get any update from dhani... I have emailed about to close my account but still didn't have any update... Then why it is showing as resolved
                            Verified Support
                            Jun 15, 2022
                            IndiaBulls Customer Care's response
                            Hello Customer,

                            We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                            Neha, Team Dhani
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                              S
                              Sayed Ateeq Sayed Rafeeq
                              Jun 13, 2022
                              Resolved
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                              Resolved

                              Hello Sir,
                              I am SAYED ATEEQ SAYED RAFEEQ
                              from Jafrabad District Jalna MAHARASHTRA, INDIA
                              I Purchase some product on Dhani Store App Date 22/05/22 Sunday Time is 05:47 pm Order No.EP3652282 Payment mode online RS=751 Rupees by AMAZON PAY UPI PAYMENT IS SUCCESSFULLY shows but oder is Failed Show i call to Dhani customer but last 23 days he told something anything and not proper answer sir please help this regarding please check attachement of bank statement and screen shot of Amazon pay.
                              Jun 14, 2022
                              Complaint marked as Resolved 
                              my problem is solved in 1days refund recieved my account and very much help by Neha mam And Teams thanks consumer service and dhani
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 13, 2022
                              IndiaBulls Customer Care's response
                              Dear Sayed Ateeq,
                              We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
                              Neha, Team Dhani
                              Dear Sayed Ateeq,
                              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                              Neha, Team Dhani
                              Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 14, 2022
                              hello mam
                              against one problem
                              i purchase dhani membership plan 14/06/22 time 2:28pm online paid Rs=500 by using phone pe
                              this regarding help me
                              Thanks consumer complaint service
                              you are resolved my problem and refund recieved thanks
                              thanks lot of dhani as well as NEHA mam
                              Dear Sayed Ateeq,
                              We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
                              Neha, Team Dhani
                              Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 18, 2022
                              Hello mam,
                              I send screen video of Kyc Regarding .
                              nothing any other bank account
                              Sayed Ateeq Sayed Rafeeq's [Complaint's author] reply, Jun 18, 2022
                              please check it and also solved this problem
                              IndiaBulls Customer Care's response, Jun 23, 2022
                              Verified Support
                              Dear Sayed Ateeq,
                              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                              Neha, Team Dhani
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                                P
                                pras8873
                                from Samastipur, Bihar
                                Jun 9, 2022
                                Resolved
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                                Resolved

                                Address: ranchi

                                I don't have currently active loan from dhani but it's still showing that a LOAN is ongoing by my name and it has been bounced. It made my cibil drastically low and we would have never new until we check our Credit report. And no one in the internet is solving this. kindly take some actions as soon as possible.
                                Jul 10, 2022
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2022
                                IndiaBulls Customer Care's response
                                Dear Customer,

                                We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                Neha, Team Dhani
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                                  M
                                  Mohammad Sarfaraz Alam
                                  from Delhi, Delhi
                                  Jun 6, 2022
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                                  Address: Delhi

                                  Dear Sir,
                                  I was done shopping of amount 15997 through freedom card on 26/12 /2022. And total dues has payed . But it's reflecting in my Civil score overdue...kindly request you to look into it.and. Remove from civil.

                                  Regards
                                  Mohammad Sarfaraz Ala
                                  [protected]
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Dear Mohammad Sarfaraz Alam,
                                  We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
                                  Neha, Team Dhani
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                                    N
                                    Nehabbajaj
                                    from Gurugram, Haryana
                                    Jun 6, 2022
                                    Resolved
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                                    Resolved

                                    I've placed an order worth Rs.1491 with Indiabulls Dhani store on 23rd May, 2022 and expected delivery date was 24th May, 2022 but neither got my products delivered nor any refund yet.
                                    I want to tell that they are befooling consumers by extorting their hard-earned money.
                                    I've called many a times (around 15-20 times) to customer care but my problem is not addressed properly. They are mishandling consumers grievances.
                                    I am even mentally disturbed through all this choas.
                                    This is my humble request to kindly look into this serious matter and resolve my problem asap. Please help me in getting my money refunded.
                                    Also, I want to save other consumers too from getting betrayed by these kind of companies.
                                    Name: Neha Bajaj
                                    Order ID : EP3662982
                                    Order Date : 23.05.2022
                                    Today's Date : 06.06.2022
                                    Jun 12, 2022
                                    Complaint marked as Resolved 
                                    I've got my money refunded in my Bank Account within a week. Thanks.
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Jun 10, 2022
                                    Updated by Nehabbajaj
                                    Money not yet refunded.
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                                      S
                                      Shivah_lalit
                                      Jun 5, 2022
                                      Resolved
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                                      Resolved

                                      Since paying my reason dues the credit line is unable to be used outside the Dhani app where as when I use it and then the ordered product never arrives.
                                      It's order placed shipped and delivered

                                      Bill payments are also unable to make inside the dhani application

                                      I don't really understand why is this credit limit used for eventually everything was fine and now the application is just a pain.

                                      Abadi customer support they call you 1000 times if you don't pay dues on time acceptable but they call you all the other days in the month without any reason... We try to reach the support we can never find one agent it always tells they are busy.

                                      I don't really understand if the uses problems are not solved then what are your customer support agents busy with?
                                      Jul 8, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 06, 2022
                                      IndiaBulls Customer Care's response
                                      Dear Customer,
                                      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
                                      Neha, Team Dhani
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                                        P
                                        Parth Jhanwar
                                        from Delhi, Delhi
                                        Jun 4, 2022
                                        Resolved
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                                        Resolved

                                        I have placed an order of 3 items from Dhani Store on 27th may 2022.
                                        Today is 5th June 2022 and I have not received my order yet.
                                        I have called customer care several times but they just file a local e-complaint which is not even properly processed. I have prepaid the order amount.
                                        This is really very bad for an e commerce to serve their customers like this.
                                        I want my order to be delivered properly as soon as possible.
                                        Order ID : 3817096
                                        Jul 11, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Jun 04, 2022
                                        Updated by Parth Jhanwar
                                        Edit : Today is 4th June 2022.
                                        Verified Support
                                        Jun 06, 2022
                                        IndiaBulls Customer Care's response
                                        Dear Parth Jhanwar,
                                        As per our telephonic conversation we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
                                        Neha, Team Dhani
                                        Dear Parth Jhanwar,
                                        We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                                        Neha, Team Dhani
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