IndiaBulls Complaints & Reviews

I applied for the loan in indiabulls some of the person contacted me and said i got 1Lak loan approval and he asked me to pay 4500 for insurance fee is this process fake or original

Team,

Your Dhani recovery agent calling in to my contact list and yesterday they called from [protected] and threatened my relatives regarding money how can they call from my contact list which is not a reference I have given it completely vilation of my privacy under Article 21 and vilation of Information technology Act 2000 how can they call my relatives and specially their wives and blackmail for money and insult and abuse it is clearly unlawful and unethical activities going on from your recovery agents they abused me on calls blackmail me and my relatives and humiliated them and make a false stories till now I am ignoring but now I am going to file case with you and RBI and cyber cell if required kindly take care otherwise i will file a case in RBI and in Cyber cell.

I have not taken any loan from ivl finance limited and it's showing due amount which is effecting my cibil score please stop this fraudulent
How to close this loan?
I don't have any loan number?
I DON'T know who is IVL finance company Ltd??
How to pay and clear my loan?
My pan number - GZUPD9123C
Please connect with my mo number [protected]

I have sufficient balance in my dhani wallet, still my payment is not happening.
I am getting error text saying insufficient balance in your prepaid account

Hi,
My Loan Account Number:CL16635000

I used this card once on 13/06/2020

I had no calls or anything from their end, all my dues were well cleared.
After a year two guys showed up at my place asking for RS 6029 as some unpaid amount against my dhani card
Did dhani not notice i have not paid the due a month after my subscription was over
They waited for one long year and got back to me(fooling consumers to make money)
If i was to be informed within a month i would have closed it then and there itself.
After numerous calls from me asking to waive off the thing they did not agree and I forcefully had to pay RS6029

I made the payment on 5th of May 2022, i have attached screenshots of the same down below.
Even after doing the payment money wasn’t credited in my account. At first i was told i will be getting it reversed to my source account in 7-10 days. Today is the 28th i have got a mail from them saying there is no payment made from my side.Also now when i check my dues have changed from Rs6029 to Rs6618.What am I supposed to do my emails are unanswered, customer care doesn’t provide a proper solution. I am being robbed and there is nothing i can do about it. My payment rather my hard earned Rs6029 has been robbed from me and still my app shows my dues is Rs6618

Attaching all my conversations as well as payment screenshot here

I request you to please look into the matter ASAP and help me with a solution.

I am asked to pay for something i didnt even use.

I paid 2159rs on 19may for my order on dhani store
My payment got debited but order not placed
I contact support but no resolution provided they are not replying on mail and call.
It's already 10days but i don't receive my money back.
Please refund my money.

Email- [protected]@gmail.com

Hi, Please confirm why subsidy Rs 234552/- is mentioned as CLSS (add back) in the foreclosure letter sent by you on 26 May 22 due to which foreclosure charges increase to 2.34 Lakhs. Attached the foreclosure letter for your reference.

Note:- If this benefit every indian citizen got through PMAY subsidy, why INDIABULLS has add back in foreclosure now?

I called the customer care many times and everytime I am getting the same response like this is the process with some not validated facts and reasons.

Also check the foreclosure letter sent by you on my registerer email address and correct it asap.

Please correct this issue and send me the correct Foreclosure letter ASAP.

Loan No:- HHLGUG00466627

I have booked a flight ticket from Guwahati to Kolkata on 04/05/21 PNR RR2RKH in Dhani app due to reschedule of flight I have cancelled my ticket and refund has been made by airlines on 16/05/21 but still I have not received any amount or update.

I was planning to take home loan and my builder suggest that you can take the home loan from Indiabulls and they shared one person contact details and i contacted him and shared all the required documents.in the starting everything is going well ...they don't mentioned like apart from the basic documents ...what else mandatory or not .when all the verification done at from Indiabulls and then i asked what about the senction letter .how much time it will take then they said you should buy home insurance ...i told him this property is under construction and that's not possible to take insurance for under construction then they said it's mandatory to take it otherwise we will not proceed ...then i agree to take the insurance ...but i requested can I take from own and share the documents accordingly but they are not agree and reply my request very badly ...then i agree to take the insurance ...they call me your senction letter came so need to sign the documents ...then again there is hidden document that's is health insurance when i asked him what is this then they answered that is all included when i asked can you share with me details then saying that's also mandatory without this insurance we can not give you the loan .my wife called customer care of Indiabulls and asked the same then the concern people replied i will not proceed and he goes of with senction letter very badly.

I have placed three orders with Dhani App of Indiabulls

Order ID- EP3674319 for rs349 dt. 23/05/2022

Order ID- EP 3687838 for rs119 dt. 24/05/2022

Order ID- EP 3771767 for rs36 dt. 26/05/2022

All these orders are cancelled but they haven't issued the refund for any of these orders till yet.
Kindly do the needful as soon as possible.

I paid all my dues but still dhani not updated it on my cibil. Pls dhani don't spoil people life. I[censored] want money earn it in leagal way.

I used dhani one freedom card and paid all the dues and disabled the card but they did not send report to Experian credit buro to update this and, it is still showing overdue in report for two transaction made on Sep 14, 2021 for 5000 showing due 867 and another transaction made on
Oct 4, 2021, for 10000, showing due 8752 in cibil report.
I need to transfer my home loan to ICICI
But Dhani team is not providing NOC for those overdue loans which was already paid long time back.
They are sending other NOC transactions done on DHANI one freedom card. which are actually not required.
I have been sending emails them for last 1 month and called them 100 of times
Loan numbers are not available anywhere in dhani system as these are not PLs. My home loan transfer is sanctioned in ICICI already and due to Dhani issue unnecessarily paying high home loan emi to my previous bank.
Dhani has very bad system they does not have internal communication between team, no one knows what other has done in any customer's ongoing concern.
Complain ID: 51207935 is not resolved but closed stating that they are happy that issue resolved.
I am fed up with their system. After every call I Think I should have gone for suicide but not should have gone for DHANI. I am very disappointed now.
Help if you can, ask them to provide correct NOC. Attached screen shot of cibil.

Order details are:
Order number: EP3464302
Tracking id : D44930909
Order id : 7332333
I have ordered an product in dhani Store and i have made payment... They said they will delivery by 20th may.. But today was 26th may... I have contacted support team but no use from them

We wanted to end the membership with Dhani, as we were being charged with 289 rupees per month, which summed up to approx 2000 rupees, even on an inactive card and account. But the app didn't give us option to do so.

We tried contacting online customer care but received no help and then we visited India Bulls- Dhani Office on 16 May, 2022.

Dhani Office Address - 2nd Floor, Above Uttrakhand Gramin Bank, R.B Towers, Krishna Nagar, Ballupur Road 1, Khasra No. 1281 Mauza Garhi, Pargana Pachhwa Doon, Uttarakhand 248001.

Landmark - Left side of Hotel Ramada, Chakrata Road, Dehradun.

We were forced to activate the Dhani OneFreedom Card by the Area Collection Manager Gaurav Madhwal (Contact - +91 [protected]), as they stated we can't close the account on an inactive card. We have paid all dues, but still subscribed to card with recurring charges applied from 1 June, because they activated our subscription. Gaurav has promised that all future charges will be waived off and he is waiting for their internal IT to resolve the issue, but I don't trust them, as we don't have any formal communication over an email, they are denying to give us any complaint number or any email address.

Account number for Dhani - [protected]
Name of Account Holder - Ravi Pratap Singh
Contact Details - [protected], [protected]

Note - We have attached Picture for Dhani Office Physical Location, and also the address details.
Attached payment confirmation screenshot on payment gateway RazorPay (the payment link was generated by Lalit Kumar Backend Team in Dhani Office, and Gaurav Madhwal ACM asked us to make the payment).
Attached Payment Receipt received on our email address from Dhani.

However we still see an option to pay 2000 + 200 addition in the Dhani App, not sure why and the Dhani Team is not helping us.

I ordered some items of rs 18 in 9 rs sale but the products has not been shipped yet i have ordered on 14/05/2022 so pl deliver it as early as possible.

Hi,

There is a overdue amount of Rs. 2835 for a personal loan showing in my CIBIL score which I never took from IVL finance limited as showing in CIBIL. I have already raised a dispute (CDS[protected]) regarding this problem.

Please take some necessary action against this company as reviews in google are filled with fraud this company is doing for so many years without anyone's intervention.

This is my humble request to remove the loan account from my CIBIL which doesn't belong to me as I never took any kind of loan.

The address and the mobile which is mentioned in my loan account is incorrect apart from my PAN number.

Thanks.

Rajesh

I have done the payment on 5th of may and i got revert that it will be refund within 7 to 10 days but still i havent got my refund yet today is a 14th day
If i haven't got my revert soon i will file a case in consumer court as well ass i will escalate this on social media also

IT SEEMS SUPPORT DHANI AND GRIEVANCE DHANI HAS BLOCKED MY OFFICIAL EMAIL ID. AS A RESULT, I AM USING A DIFFERENT EMAIL ID.

MORE THAN 10 WORKING DAYS NOW. HAPPENING AGAIN AND AGAIN.

UPI Ref. No. "[protected]"
Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

I transferred 1000 INR on 3rd May'22 at 11:29 A.M. in my Dhani Wallet. The amount was not credited in the wallet but it has been deducted from my account. The Bank has given me the above UPI Ref. No. for the successful transaction from my bank account.

Please do the needful on an urgent basis as it is pending since long.

Please refer to the attachment for evidence.

Thanking You,

Best Regards,
Gaurav Gupta.

IT SEEMS SUPPORT DHANI AND GRIEVANCE DHANI HAS BLOCKED MY OFFICIAL EMAIL ID. AS A RESULT, I AM USING A DIFFERENT EMAIL ID.

Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

This is to inform you that i have received inadequate refund in my Dhani Wallet for the Three Refunds from Amazon which are supposed to be credited in my Dhani Wallet having the following details:

1. 499 INR - Received only Rs.163 on 12th May 2022
2. 499 INR - Received only Rs.163 on 14th May 2022
3. 465.33 INR - Received only Rs.152 on 17th May 2022

Please do the needful at the earliest.

Thanking You,

Best Regards,
Gaurav Gupta.

It seems they have blocked my e-mail id.
This is however REMINDER 8.
UPI Ref. No. "[protected]"
Registered Name: "Gaurav Gupta"
Registered Mobile: "+91-[protected]"
Registered E-Mail: "[protected]@gmail.com"
Loan Number: "Not Mentioned Anywhere In The App."

Dear Sir/Madam,

I transferred 1000 INR on 3rd May'22 at 11:29 A.M. in my Dhani Wallet. The amount was not credited in the wallet but it has been deducted from my account. The Bank has given me the above UPI Ref. No. for the successful transaction from my bank account.

Please do the needful on an urgent basis as it is pending since long.

Please refer to the attachment for evidence.

Thanking You,

Best Regards,
Gaurav Gupta.