| Address: Mumbai City, Maharashtra |
This is regarding the booking of Anchor Park Property-Lakozy Builders, Flat no. G 004, Tulip D wing through Indiabulls.
Mr. Vivek Pandey had shown us the above property on 17th Aug’17 with the help of Mr. Naidu (broker) and to take it further we had meet Mr. Himanshu Singh on 19th Aug’17 at Indiabulls office.
Duo had quoted the discounted flat cost as 40 lakhs which includes GST, Development Cost, Maintenance cost, stamp duty etc. Both had promised that there is no hidden cost in it. We had also clearly mentioned that our budget is not more than 39.5 lakhs. Though we thus started to arrange funds accordingly and managed to arrange the funds.
With this we took the decision to book the flat and thus paid the booking amount of 2, 00, 000 Rupees on cheque to Mr. Himanshu Singh (via two cheques of Rs. 1, 49, 000 and Rs. 51, 000 o[censored]nion Bank). On 23rd October 17, we had visited Indiabulls office to collect the confirmation on the flat cost and get acknowledgement of it. Mr. Himanshu Singh shared the Application Entry Snapshot report (CMID: CM18976) which has total cost of flat with all the components as 40, 74, 896. While giving this snapshot, Mr. Himanshu Singh had cheered us saying that the flat cost is closed as per his commitment of 40 lakhs. And this is the final amount needs to be paid to get the keys.
Post this on 24th Oct’17, we had paid another 6, 00, 000 (via two cheques in part of 500000 and 100000) to Vivek Pandey and the same got cleared. Now after waiting for long time we took continuous follow-up with Himanshu and Vivek for stamp duty and registration. Both ignored our calls and keep on delaying the further procedure.
Mr. Himanshu Singh than asked to pay 2, 61, 000 for Stamp duty and registration for the above flat. We arranged the funds and paid the cheque to Himashu Singh. On 15th Dec’17 we got our flat registered with stamp duty. Apart this we paid 5000 rupees Mr. Verma from Lakozy Builders present during the flat registration and stamp duty procedure.
On 20th Dec’17 we collected the agreement from Mr. Himanshu Singh at Indiabulls office.
Post his, On same day 20th Dec’17 evening, the very first time got an email from Lakozy Builders to pay the balance amount 37, 41, 773 Rupees via a Demand letter dated 22th Dec’17 (pre-dated) and asking us to collect the original demand letter from Indiabulls. Now when we saw this we were completely shocked as the amount adds up more than 48 lakhs. We never accepted this amount to purchase the flat. We immediately called Mr. Himanshu Singh, his approach completely changed and was rude while talking and said this amount is what is accepted and you will have to pay this amount and was adamantly denying the fact.
To our rescue, the very next day we visited Indiabulls office to visit Mr. Manish Dhanda, but Mr. Himanshu Singh interrupted us and not allowed us to meet Mr. Manish Dhanda. He arrogantly asked to pay the money or else cancel the property or keep it on hold to sell to someone else.
Than we visited at Lokozy Builders office at Lowerparel at same day. There Mr. Vikas was not available so in his absence we meet Nishita ma’am and she asked us to solve the problem with Indiabulls and advised to send an email to Indiabulls and keep Vikas in cc.
Next day Mr. Manish Dhanda called Mr. Naidu to meet. There he a showed to Mr. Naidu the cost sheet on system. The cost sheet had my forged sign on flat cost of 48 lakhs. I have never seen and nor signed such documents. This is completely forgery.
Than we immediately rushed to Lakozy builder’s office and met Mr. Vikas. We explained him our problem. Than when told him the dealing is closed at 40 lakhs than why the demand letter was raised of 48 lakhs. Than from his email system he removed the cost sheet which Indiabulls had sent. He showed the cost sheet of 48 lakhs which we had never signed. This is also complete forgery. Then when we showed him the snapshot given by Mr. Himanshu Singh, he accepted that this is a cheat case from Indiabulls and asked to fight for justice. He also said he doesn’t have the original cost sheet as Indiabulls did not give the hard copy.
To let Mr. Manish Dhanda know this, we sent out an email to him and senior people of Indiabulls saying we had come to your office but Mr. Himanshu Singh did not allow us to meet you.
After this Mr. Himanshu Singh called us and asked us why did we put email to higher authority and told you will have to pay the amount.
We waited for couple of days but there was no response from any person from Indiabulls. Since we were not getting response from both the sides we approached Mr. Manish Dhanda on call, he then started collecting all the information about this deal.
On 16th Jan’18 we visited Indiabulls office to meet Mr. Manish Dhanda, we found out that we have not received the Demand letter from Indiabulls. He also showed the Cost sheet which had forged sign of Reshma Sholay. Also, to note, this cost sheet at Indiabulls office is different from the cost sheet shown at Lokozy builders office. Both the cost sheet had forged sign of Reshma Sholay. Both Indiabulls and Lakozy builder did not have the original copy of the cost sheet. Mr. Himanshu claimed this cost sheet was signed by Mr. Vivek Pandey and he has also submitted the Demand letter. But Reshma Sholay has never signed on the cost sheet neither has she received the Demand letter. There is also no acknowledgement of the same with Indiabulls neither with Lakozy builders.
We belong from a middle-class family and living in Mumbai since 4 decades. Till today we have purchased about 3 flats. But till today we have never faced any such incident. We were very much glad to deal the property through Indiabulls brand as this brand. We were not dealing through any small-time company. We were dealing with INDIABULLS. But after 4 months we feel we have been cheated by Indiabulls. We are deeply broken and have no peace and feel restless about the money we have invested. We are currently paying interest to the banks from where we have taken loan.
We write this letter to get justice in this case and highest punishment to the person who has done this wrong against us.
I request you to solve this case by 1-week time as we have already lost 4 months and every single day is difficult to pass.
Mr. Manish Dhanda has promised that after having all the discussion he promised us that he will put his sincere efforts to solve our problems at the earliest and to his level best. This letter is demanded by Mr. Manish Dhanda and Finance head of Indiabulls (Sandeep) to setup an enquiry to clarify the fact and a solution to this case.
S.V. Manoharan, Ms. Reshma Sholay
IndiaBulls customer support has been notified about the posted complaint.
We don't want you to feel this way. We would be glad to connect with you to understand and help with any issues that you have. Request you to share your contact number or your loan account number via private message. Our team will get in touch with you at the earliest.