IndiaBulls Complaints & Reviews

Hi,
I am using Dhani one freedom service from last one year. From last 5 - 6 months there were several payment failure issues happened while making payments so i opted for auto debit upi feature via dhani app.
On 20 February 2022, ₹2249 deducted from my bank account via auto debit and since then they didn't update payment in wallet and asking for full money. Their blood sucking agents call and threatens me everyday.
Fraud service.

As I receive call from Neha behalf Dhani she told me to chek if any lander by name dhani is in your cibil list but that time I haven't seen any and now what I see is this (please find the attached image) i red the many articles these days about how fraud is going in your platform by New Delhi-based cyber crime expert Amit Dubey and so on

By one single loophole in your system and it's used anyone's pan card for instent token loans
Please look into this my cibil score is shattered by this

My self asjad thakur my register contact no [protected] i need a credit limit if you are not giving me any credit limit then please give me refund of my subscription fees amount is 1178 i trust you people and fooled me

They were showing that the limit is now active and I paid the subscription fees as I shared the screenshot even though I waited for a month to activate my freedom card and limit and again after paying the subscription fee they are showing again that request for higher limit is submitted. So again these people are going to waste my 1 month even after taking all the subscription fees?? Why am I facing this issue even after paying all the dues on time and being a genuine customer this is totally a pure Harrasment by indiabulls dhani.

2 months ago after clearing all my dues i tried to delete my account and now its deleted but on cibil report i saw a account which is continuously impacted my cibil report and this account is from dhani that showing a pending amount of 962 something but now my account is deleted and I'm unable to pay the extra money they charging.I need a proper solution to stop please help me I'm tired of this thing.

I am a customer of IndiaBulls Dhani. I have taken a credit limit of Rs. 50000 which monthly subscription fees is Rs. 1178 I have clreared their fees on April 04th, 2022 and on the same day they have inactivated my credit line. After several intimation through mail, phone call they didn't activate my Credit Line. Simply, in this way they are looting customer, cheating with customer like me during this pandemic situation. Requesting to refund my Rs. 1178 since I haven't use their service YET ACTIVATE MY CRIDIT OR REFUND MY MONEY

My account is [protected]@gmail.com and i got account upgrade of 50000 limit in one freedom card and i paid all dues...then they asked for aadhar pan and bank statement, i have all documents but still it's more than 5days no response...what is this?

Even if I have blocked my account with Dhani, they are so admant, even after multiple requests they have not stopped calling me .

I had posted this complaint and they marked it as resolved but no one contacted me and i have NOT RECEIVED THE REFUND.

This is with regards to a dhani personal loan.

I've made a payment through Dhani wallet for dhani loan EMI.

I've paid twice through the wallet. But it didnt reflect in the wallets page and dhani separately charged me the Emi amount through auto debit. Now under transactions, the payments are visible.

Please find attached the payments done through the wallet rs.1421 and rs. 2789 and dhani charged me the regular monthly emi as well rs. 1469. So I've paid thrice.

I was informed that I would receive the refund within 3 days (this was on March 12).

I didnt receive it. So I waited for 5 more days and contacted again.
This time their response was, "We have shared your concern to the respective team and will get back to you shortly ".

I didnt receive the refund till date and this has happened last year as well and finally I didnt get my money.

After that there is no response from them.
I've contacted them multiple times but no response.

IndiaBulls — Dhani one freedom card inactive/unable to activate
I had registered complaint through email and calls more than 20 times, but my issue not yet resolved..

i had paid subscription amount showing on dhani app 1051 rs, still my card is inactive.

I am unable to activate card from my side, when i am trying to activate card i am getting error message on display like pay subscription amount, but i already paid subscription, please check screenshot and details explained below

I am submitting same complaint 20 th time, not yet resolved my issue

dhani one freedom card is inactive for last 3 month, , , All my emi s related to dhani account and dhani one freedom card debited . but my dhani one card is inactive but showing credit limit.., card still inactive, kindly please activate my card

i paid subscription fee 1051 even after pay through dhani app again showing pay subscription fee again, check my attached statement and screenshot kindly please check my details and activate my dhani one freedom card ASAP

i called dhani customer care, every time solution is wait for 2 days, , like that i waited about 3 month, when i send email to customer care, i got reply like we will revert soon, but no change, , waste customer service they have no knowledge of anything, when I call they ask me to mail and there’s no physical address also to go and talk. Total Useless and they are looting my money even when the card is inactive.
Very inappropriate and I’m unable to even cancel the card as I get no option

Please activate my card or cancel all my subscription with Dhani please I beg you.

Email: [protected]@gmail.com
Dhani Card: [protected]

Thanks

Never took any loan from dhani but showing on my cibil report i contact their customer service thousands of time but they are uneducated they didn't know how to fix it only they gave me time no action yet many months passed

LAN:-IPERNS01843003 For this Account we had Forclouser the Amount of loan in July 2020 Still it's Showing in process and We didn't Issued NOC after Forclouser as per Criteria IndiaBulls Provide the NOC in 45 Days but still it's in process and because of this we are unable to file Other loan please Do something in this

Yesterday i paid all my dues and even purchased subscription of 50K limit on time, Still my Rupay credit card haven't activated. I reached to customer care for resolve. Instead of resolve my issue they said send your bank statement, PAN Card and Adhaar card to [protected]@dhani.com. I already did full kyc to my account why do you need to document right now? Okay agree with your terms so sent all these document to mail ID but still dhani support team haven''t me reverted back !!
I am totally dissatisfies the customer care / support of dhani, They don't resolve your issue on your time demand instead they resolve on their time. I hope @dhani official will help me to activate my credit as soon as possible.
For dhani support: revert me on [protected]@gmail.com

Hello, hope you are well.

This is with regards to a dhani personal loan.

I've made a payment through Dhani wallet for dhani loan EMI.

I've paid twice through the wallet. But it didnt reflect in the wallets page and dhani separately charged me the Emi amount through auto debit. Now under transactions, the payments are visible.

Please find attached the payments done through the wallet rs.1421 and rs. 2789 and dhani charged me the regular monthly emi as well rs. 1469. So I've paid thrice.

I was informed that I would receive the refund within 3 days (this was on March 12).

I didnt receive it. So I waited for 5 more days and contacted again.
This time their response was, "We have shared your concern to the respective team and will get back to you shortly ".

I didnt receive the refund till date and this has happened last year as well and finally I didnt get my money.

After that there is no response from them.
I've contacted them multiple times but no response.

Can you please look into it.
I have attached the screenshots of the conversation as well.

Hi
This is Amritpal Singh, Mob- [protected] I am having Dhani one freedom card of limit ₹125000 .. I have paid subscription fee ₹1592 but still my daily limit coming as 0 … Please refund my subscription charge amount of ₹1592 asap

I booked some items from dhani store worth rs737 on 8th march 2022, for which order id was given ep2901506 and later i got message from dhani store that my items have been shipped with xpressbees courier service, for which awb number was [protected], expected delivery date was 14th march now its already 1st april2022 there is no status update for my items from dhani store, i called customer service they have standard answer i. E your product...

I have ordered on 20 March which was supposed to be delivered on 23rd March but I didn't receive it, but in the application it is showing as delivered. Even after raising complaint for 2 times I neither received the product nor refund for it.

Sir,
My Name is Rahul Ghoshi, Age 21 Years, Present Address - House No. 300, Near Ram Mandir, Anand Nagar Bhopal, From India Bulls Dhani App Using My Aadhar Card (No –[protected] and Pan Card (No DFNPG6071) Dhani's credit card was made without my knowledge and the purchase of Rs 10000 / - has been done through online cards from different places.Just 2 days ago, a dhani agent came from India Bulls Dhani's office at my permanent address 77, Piparwani Tehsil Tendukheda, District Narsinghpur, who told my mother that a loan of Rs 10000/- was going on in my name. Payment has not been made, and my mother was forced to pay it by the agent of India Bulls Dhani, After this I went to Indiabulls Dhani's office located in MP Nagar and took full information about it, then I came to know that on 20th September 2021, Dhani's credit card was made by putting my documents and first 2000 rupees were purchased from him. After that 2000 was paid again, due to which the limit of the card became 10000, after that by doing[protected] in turn, a credit card made in my name, which was given by some unknown person whose mobile number is [protected], which I got from Dhani's office
Therefore, it is a humble request to Mr. ji, whatever appropriate action should be taken in this regard.

I had applied for the dhani freedom card, they immediately took Rs 4050/- from my account as I am an existing customer and they have my NACH, and they are still taking money from my account every month and my card was never activated. Tried their useless customer care where they don't care to give you a clarification, tried emailing them still didnt get a clarity. The app keeps asking to activate bank account but whenever I add the details it says my kyc is not there, whereas the app dashboard says full kyc done. Why is Dhani cheating people like this?

My dhani Indiabulls one EMI close 08.03.2022. no due certificate issued date 24.03.2022. please my dhani account please raise my si bile score Peter joseph