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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 20

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D
DebasisM89
from Kolkata, West Bengal
Feb 23, 2022
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Hi,

ID for this communication is 26736738

I am sharing all the screenshot of the EMI paid and upcoming dues. I have paid all the EMI except one transaction which I made recently few minutes back for which the EMI is Rs. 186. But it is showing that my daily card limit is Inactive and total due now is Rs. 3292. How could it be possible. This is not right at all. Kindly find attachments for your reference.
I am not going to pay any extra amount which is not valid. Please check the issue and solve it.
IndiaBulls customer support has been notified about the posted complaint.
Dear Debasis,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani
DebasisM89's [Complaint's author] reply, Feb 25, 2022
Thanks Neha.
Hi Debasis, thank you for bringing this to our notice. We will surely forward your feedback to our team.

Neha, Team Dhani
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    G
    Gajender77
    from Jhunjhunu, Rajasthan
    Feb 23, 2022
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    Indiabulls dhani has charge with wrong amount I paid 2 electricity bill by adding money in dhani wallet on 14 it deducted the same amount on 30 and 31 of month same month three time how’s its possible if some thing is not due how you can deducted the same amount now doing harassment by calling for recovery I mailed about this amount but no solution
    IndiaBulls customer support has been notified about the posted complaint.
    Dear Gajender,

    We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

    Jatin, Team Dhani
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      V
      vipullengare
      from Nagpur, Maharashtra
      Feb 23, 2022
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      Address: Mohol Pandharpur Highway, Near Social Water Tank

      I made transaction of 2499 on the 20 feb which got debited by dhani one freedom card to the phone pe rentals, but money has debited but transaction has failed due to some reason and phonepe done the refund from there end still dhani has not credited to the wallet. Please help me the related subject, thanks
      IndiaBulls customer support has been notified about the posted complaint.
      Dear Vipul,

      Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

      Neha, Team Dhani
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        C
        Charan660
        from Hyderabad, Telangana
        Feb 23, 2022
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        My number [protected] tried to pay my dues of 12, 507 Rs. transaction Dhani account on 04rd January 2022 . first i done 12507 next 10 and 100rs I got 10rs and 100rs next day but this big amount 12, 507 50days over still money was not reversed. today is 23 February 50days has been completed but still, I have not received my 12, 507. and whenever I try to contact their customer care they never answer my call their customer care service is very poor they are not helping also I tried to contact Dhani on Dhani Facebook page but they blocked me instantly. so my only hope from you and this is my hard-earned money and I don't wanna lose it. because before I transaction I did not saw the review of Dhani many customers are getting the same issue and still their money stuck. so pls help me in this case and take legal action against India Bulls Dhani.
        My dhani account details are below.
        Name:- charan
        Mobile No. [protected]

        Previously u said u will give within -7 working days that to over and you said if I don't get by 22 Feb u will give my refund check with the transaction I have shared my all statements everything but ntg gonna work u still saying we are sharing to the team

        Refund Amount : ₹ 12, 507
        Refund Id : rfnd_Ig2dInq2HfkbqB

        Initiated On 5th Jan, 2022

        Payment Amount ₹ 12, 507 . 00

        Payment Id: pay_IfZpNdTov78WEm

        Payment Via
        [protected]@okicici :UPI
        IndiaBulls customer support has been notified about the posted complaint.
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          C
          Charan660
          from Hyderabad, Telangana
          Feb 23, 2022
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          I tried to pay my dues of 12, 507 Rs. transaction Dhani account on 04rd January 2022 . first i done 12507 next 10 and 100rs I got 10rs and 100rs next day but this big amount 12, 507 50days over still money was not reversed. today is 23 February 50days has been completed but still, I have not received my 12, 507. and whenever I try to contact their customer care they never answer my call their customer care service is very poor they are not helping also I tried to contact Dhani on Dhani Facebook page but they blocked me instantly. so my only hope from you and this is my hard-earned money and I don't wanna lose it. because before I transaction I did not saw the review of Dhani many customers are getting the same issue and still their money stuck. so pls help me in this case and take legal action against India Bulls Dhani.
          My dhani account details are below.
          Name:- charan
          Mobile No. [protected]

          Previously u said u will give within -7 working days that to over and you said if I don't get by 22 Feb u will give my refund check with the transaction I have shared my all statements everything but ntg gonna work u still saying we are sharing to the team

          Refund Amount : ₹ 12, 507
          Refund Id : rfnd_Ig2dInq2HfkbqB

          Initiated On 5th Jan, 2022

          Payment Amount ₹ 12, 507 . 00

          Payment Id: pay_IfZpNdTov78WEm

          Payment Via
          [protected]@okicici :UPI
          IndiaBulls customer support has been notified about the posted complaint.
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            H
            himananda
            Feb 21, 2022
            Resolved
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            Resolved

            Hi Team,

            I never applied for Dhani loan, and Dhani recovery agent came my home for Loan recovery.
            I never applied and never took loan from the Dhani.
            And Dhani loan account added in CIBIL report and it's impacting my CIBIL score.

            Please remove the Dhani loan account from my CIBIL report.

            I sent multiple emails to Dhani customer service and I got no response.

            My PAN number : ALRPH8542A.

            Regards,
            Himananda
            [protected]
            Apr 2, 2022
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            Feb 22, 2022
            IndiaBulls Customer Care's response
            Dear Himananda,

            We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

            Neha, Team Dhani
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              N
              Naikshah
              from Surat, Gujarat
              Feb 20, 2022
              Resolved
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              Resolved

              I wanted to inform you that I m paying all my dues on time. But dhani collection agent name SHAKSHI called me to make payment for those amount which I swipe before half an hour she called me which I can pay next day. She talk to me very rudely like I m a defolder and she told me that husband se baat karte hai waive baat mat karo. I called to customer care the executive told me he didn't take complaint against collection person. He didn't provide me nodal officers I'd, not transfer my call to his superior and even not told me his superior name. What kind of customer care is this. I have all the recording. I can provide if you want. Solve my issue as soon as possible or else I have to file a legal complaint.
              Mar 28, 2022
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Feb 22, 2022
              IndiaBulls Customer Care's response
              Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani
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                A
                Ashok Lanke
                Feb 19, 2022
                Resolved
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                Resolved

                Loans
                IndiaBulls
                IndiaBulls — I want to refund the amount
                A
                Ashok Lanke
                Feb 19, 2022
                Mark as Resolved

                Hi this is Ashok Lanke and my registered dhani mobile number is: [protected].
                my registered dhani mail id is: [protected]@gmail.com

                i am trying to pay emi of 4000/- from phonepay on[protected]. but the amount is deducted from my bank account is :18248/-.

                This is happening due to technical issue of Phone pay. I already talk to the customer care of phone pay.they told me please ask company of which u made transaction to them. They will refund your amount.

                Every time I called a customer care number of indiabulls dhani they told me "u will get refund within 2 working days. And the amount will be credited to your bank account of which u made transaction".
                It's been 3 weeks.
                Till now i didn't get any amount refund into my bank account.

                I also shared all details to their customer care email id of indiabulls dhani . But they sent me a email like " u will get refund within 2 working days". But no amount is reflected in to my bank account till now it's been already 3weeks.

                please help me refund the money immediately i.e 14248/- to my bank account.
                Mar 6, 2022
                Complaint marked as Resolved 
                I don't need that refund.they settle my amount
                IndiaBulls customer support has been notified about the posted complaint.
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                  M
                  Mohf Israil
                  Feb 19, 2022
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                  Address: Raneedeha NEAR MMMUT POST KHORABAR ,GORAKHPUR

                  Sir mera ek v rupya ka koi due ammount ni hai pr dhani app wale mere se 2700 le rhe hai jhutt bol ke or to or mera card inactivate kar ke subscription fee v le rhe hai monthly i going to sucied
                  IndiaBulls customer support has been notified about the posted complaint.
                  Dear Mohf Israil,

                  We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                  Jatin, Team Dhani
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                    A
                    Ashok Lanke
                    Feb 19, 2022
                    Resolved
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                    Resolved

                    Hi this is Ashok Lanke and my registered dhani mobile number is: [protected].
                    my registered dhani mail id is: [protected]@gmail.com

                    i am trying to pay emi of 4000/- from phonepay on[protected]. but the amount is deducted from my bank account is :18248/-.

                    This is happening due to technical issue of Phone pay. I already talk to the customer care of phone pay.they told me please ask company of which u made transaction to them. They will refund your amount.

                    Every time I called a customer care number of indiabulls dhani they told me "u will get refund within 2 working days. And the amount will be credited to your bank account of which u made transaction".
                    It's been 3 weeks.
                    Till now i didn't get any amount refund into my bank account.

                    I also shared all details to their customer care email id of indiabulls dhani . But they sent me a email like " u will get refund within 2 working days". But no amount is reflected in to my bank account till now it's been already 3weeks.

                    please help me refund the money immediately i.e 14248/- to my bank account.
                    Mar 6, 2022
                    Complaint marked as Resolved 
                    They didn't refund my amount
                    IndiaBulls customer support has been notified about the posted complaint.
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                      A
                      Aniketmhatre90
                      Feb 18, 2022
                      Resolved
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                      Resolved

                      Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001

                      My monthly subscription fee 500 rs i paid on 7 Feb 2022 but still my card is inactive.
                      Last 7 days I m trying mail on [protected]@dhani.com They not respond my mail till date

                      Indian consumer pls help

                      My email id. [protected]@gmail.com
                      Registered no.[protected]

                      Contact no. [protected]
                      Feb 26, 2022
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
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                        B
                        burce
                        from Kovilpatti, Tamil Nadu
                        Feb 18, 2022
                        Resolved
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                        Resolved

                        Am an Entrepreneur i lose my chance of being a board director in corporate. bcoz of this India-bulls. i brought a personal loan on august 2019 and successfully paid at march 2021 . and i tried to contact the customer support regarding the NOC certificate no one cares about it. then at may 2021. a person from Indiabulls call me and say that you have some penalty amount please pay then we issue the NOC. at the spot i pay the amount and share the screenshot for the confirmation. then after some days i received another call i explain everything then they told me within 15 days you got the noc still today 18 feb 2022. there is lot of call from India bulls customer care people ask me to pay me again. Am very brutally feel like torture by this India bulls. how many times i need to pay. i have no active loans on past 1 years expect this india bulls, my profile was rejected due to the improper loan history, let me know what mistake i has done, you Indiabulls you ruin all my effort and my quarter part of my life.
                        Mar 26, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 21, 2022
                        IndiaBulls Customer Care's response
                        Dear Customer,

                        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                        Neha, Team Dhani
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                          D
                          Dspkatikala
                          from Vijayawada, Andhra Pradesh
                          Feb 18, 2022
                          Resolved
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                          Resolved

                          Loan account number:CL14794819
                          Register mobile number:[protected]
                          PAYMENT ID
                          pay_I61vD7MjFyExXX
                          Mar 26, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2022
                          IndiaBulls Customer Care's response
                          Dear Katikala Prasad,

                          We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                          Neha, Team Dhani
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                            D
                            dipenbera
                            Feb 18, 2022
                            Resolved
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                            Resolved

                            I have never taken any loan from Dhoni Application but one loan account is showing in Chill score and fir that my cbill score has been decreased. Request you please rectify my cbill score immediately.

                            I have registered a complaint to Dhani support team but it is not yet resolved.

                            Complaint Number: 25921030
                            Mar 26, 2022
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2022
                            IndiaBulls Customer Care's response
                            "Dear Dipenbera,

                            Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                            Jatin, Team Dhani"
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                              C
                              Charan660
                              from Hyderabad, Telangana
                              Feb 17, 2022
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                              My number [protected]call me
                              I have done a transaction on 4 th January of 12, 507 money debited from my account but failed in dhani almost 38days over still now I didn't get refund your teams is not responding I have sended my bank statement evenrthing still u r not responding to mee I need my refund
                              IndiaBulls customer support has been notified about the posted complaint.
                              I have mentioned my number till now no response no solution I have everything proof sended bank statement too I have complained on nch too fruds not responding my hard earned my u don't respect consumer prombles I have sent 100s times bank statement no solution till now u ask again bank statement ### I'm irritated of your service I never apply for type of company no response in Twitter too frud company big famous sunnyleon became a victim and others too you slove there issue becz for you reputation what about uss
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                                A
                                AnudeepreddyA
                                from Bengaluru, Karnataka
                                Feb 17, 2022
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                                Hi i have paid all my emiI's and subscription fee but i am unable to Activate my card, In my app its showing your one freedom card credit Limit is inactive due to pending payment but due amount Is 0. I checked with customer care also they are saying nothing to pay, wait for 48hrs it will be activated, but its not activated. I had registered complaint through email and calls but my issue not yet resolved. can you please activate my dhani onefreedom card as soon as possible.
                                IndiaBulls customer support has been notified about the posted complaint.
                                Feb 17, 2022
                                Updated by AnudeepreddyA
                                If you people want any Details Please let me know i will update.
                                Dear Customer,

                                we regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                Neha, Team Dhani
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                                  C
                                  Charan660
                                  from Hyderabad, Telangana
                                  Feb 15, 2022
                                  Resolved
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                                  Resolved

                                  I have done a transaction on 4 th January of 12, 507 money debited from my account but failed in dhani almost 38days over still now I didn't get refund your teams is not responding I have sended my bank statement evenrthing still u r not responding to mee I need my refund
                                  Mar 28, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 16, 2022
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                  Neha, Team Dhani
                                  Verified Support
                                  Feb 20, 2022
                                  IndiaBulls Customer Care's response
                                  "Dear Customer,

                                  We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                                  Jatin, Team Dhani"
                                  Verified Support
                                  Feb 24, 2022
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                  Jatin, Team Dhani
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                                    D
                                    Dinni2468
                                    from AMRITSAR, Punjab
                                    Feb 15, 2022
                                    Resolved
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                                    Resolved

                                    My Cibil report reflects a loan never availed by me. The loan no. shown is CL24466922. All the documents linked with this Loan number do not belong to me. I have already raised dispute with Dhani, CIBIL and Cyber Police.
                                    My Cibil score has been ruined because of this mistake of Dhani. Pls resolve this issue as soon as possible.
                                    Deepinder Singh
                                    Mar 20, 2022
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2022
                                    IndiaBulls Customer Care's response
                                    Dear Deepinder Singh,

                                    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                    Neha, Team Dhani
                                    Verified Support
                                    Mar 21, 2022
                                    IndiaBulls Customer Care's response
                                    Dear Deepinder Singh,

                                    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                    Neha, Team Dhani
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                                      B
                                      Bashar, nazeer
                                      Feb 15, 2022
                                      Resolved
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                                      Resolved

                                      Address: Loans Division. Indiabulls Finance Centre 4th floor, Tower I, Elephinstone road, Mumbai - 400013

                                      I have been paid my loan of 600 rupees, but this company, Dhani Loan IVL Finance Ltd, is still active on the Cibil Score website. I am extremely disappointed, and if this continues, I will undoubtedly do harm to myself. The company makes me feel bad. I've emailed numerous times, but no one has responded. Here I am attaching the NOC for your reference. Please check it and do the needful.

                                      Name : NAZEER BASHA
                                      Loan No : IPERBLR07575140
                                      Registered Mobile No : [protected]
                                      Mar 22, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 16, 2022
                                      IndiaBulls Customer Care's response
                                      Dear Nazeer Basha,

                                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                      Neha, Team Dhani
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                                        P
                                        Pooransingh1
                                        from Datia, Madhya Pradesh
                                        Feb 14, 2022
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                                        Address: Headquarters Indiabulls House, Udyog Vihar, Gurgaon, Haryana, India

                                        I was paid my total dhani freedom card dues, and mail for closing account, but now continues call, and massage by dhani aap, but dont stop that
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Hello Pooran Singh,

                                        We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                        Neha, Team Dhani
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