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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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G
Gajender77
from Jhunjhunu, Rajasthan
Feb 23, 2022
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Indiabulls dhani has charge with wrong amount I paid 2 electricity bill by adding money in dhani wallet on 14 it deducted the same amount on 30 and 31 of month same month three time how’s its possible if some thing is not due how you can deducted the same amount now doing harassment by calling for recovery I mailed about this amount but no solution
IndiaBulls customer support has been notified about the posted complaint.
Dear Gajender,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin, Team Dhani
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    V
    vipullengare
    from Nagpur, Maharashtra
    Feb 23, 2022
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    Address: Mohol Pandharpur Highway, Near Social Water Tank

    I made transaction of 2499 on the 20 feb which got debited by dhani one freedom card to the phone pe rentals, but money has debited but transaction has failed due to some reason and phonepe done the refund from there end still dhani has not credited to the wallet. Please help me the related subject, thanks
    IndiaBulls customer support has been notified about the posted complaint.
    Dear Vipul,

    Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

    Neha, Team Dhani
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      C
      Charan660
      from Hyderabad, Telangana
      Feb 23, 2022
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      My number [protected] tried to pay my dues of 12, 507 Rs. transaction Dhani account on 04rd January 2022 . first i done 12507 next 10 and 100rs I got 10rs and 100rs next day but this big amount 12, 507 50days over still money was not reversed. today is 23 February 50days has been completed but still, I have not received my 12, 507. and whenever I try to contact their customer care they never answer my call their customer care service is very poor they are not helping also I tried to contact Dhani on Dhani Facebook page but they blocked me instantly. so my only hope from you and this is my hard-earned money and I don't wanna lose it. because before I transaction I did not saw the review of Dhani many customers are getting the same issue and still their money stuck. so pls help me in this case and take legal action against India Bulls Dhani.
      My dhani account details are below.
      Name:- charan
      Mobile No. [protected]

      Previously u said u will give within -7 working days that to over and you said if I don't get by 22 Feb u will give my refund check with the transaction I have shared my all statements everything but ntg gonna work u still saying we are sharing to the team

      Refund Amount : ₹ 12, 507
      Refund Id : rfnd_Ig2dInq2HfkbqB

      Initiated On 5th Jan, 2022

      Payment Amount ₹ 12, 507 . 00

      Payment Id: pay_IfZpNdTov78WEm

      Payment Via
      [protected]@okicici :UPI
      IndiaBulls customer support has been notified about the posted complaint.
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        C
        Charan660
        from Hyderabad, Telangana
        Feb 23, 2022
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        I tried to pay my dues of 12, 507 Rs. transaction Dhani account on 04rd January 2022 . first i done 12507 next 10 and 100rs I got 10rs and 100rs next day but this big amount 12, 507 50days over still money was not reversed. today is 23 February 50days has been completed but still, I have not received my 12, 507. and whenever I try to contact their customer care they never answer my call their customer care service is very poor they are not helping also I tried to contact Dhani on Dhani Facebook page but they blocked me instantly. so my only hope from you and this is my hard-earned money and I don't wanna lose it. because before I transaction I did not saw the review of Dhani many customers are getting the same issue and still their money stuck. so pls help me in this case and take legal action against India Bulls Dhani.
        My dhani account details are below.
        Name:- charan
        Mobile No. [protected]

        Previously u said u will give within -7 working days that to over and you said if I don't get by 22 Feb u will give my refund check with the transaction I have shared my all statements everything but ntg gonna work u still saying we are sharing to the team

        Refund Amount : ₹ 12, 507
        Refund Id : rfnd_Ig2dInq2HfkbqB

        Initiated On 5th Jan, 2022

        Payment Amount ₹ 12, 507 . 00

        Payment Id: pay_IfZpNdTov78WEm

        Payment Via
        [protected]@okicici :UPI
        IndiaBulls customer support has been notified about the posted complaint.
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          H
          himananda
          Feb 21, 2022
          Resolved
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          Resolved

          Hi Team,

          I never applied for Dhani loan, and Dhani recovery agent came my home for Loan recovery.
          I never applied and never took loan from the Dhani.
          And Dhani loan account added in CIBIL report and it's impacting my CIBIL score.

          Please remove the Dhani loan account from my CIBIL report.

          I sent multiple emails to Dhani customer service and I got no response.

          My PAN number : ALRPH8542A.

          Regards,
          Himananda
          [protected]
          Apr 2, 2022
          Complaint marked as Resolved 
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2022
          IndiaBulls Customer Care's response
          Dear Himananda,

          We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

          Neha, Team Dhani
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            N
            Naikshah
            from Surat, Gujarat
            Feb 20, 2022
            Resolved
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            Resolved

            I wanted to inform you that I m paying all my dues on time. But dhani collection agent name SHAKSHI called me to make payment for those amount which I swipe before half an hour she called me which I can pay next day. She talk to me very rudely like I m a defolder and she told me that husband se baat karte hai waive baat mat karo. I called to customer care the executive told me he didn't take complaint against collection person. He didn't provide me nodal officers I'd, not transfer my call to his superior and even not told me his superior name. What kind of customer care is this. I have all the recording. I can provide if you want. Solve my issue as soon as possible or else I have to file a legal complaint.
            Mar 28, 2022
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            Feb 22, 2022
            IndiaBulls Customer Care's response
            Dear Customer,

            We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

            Neha, Team Dhani
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              A
              Ashok Lanke
              Feb 19, 2022
              Resolved
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              Resolved

              Loans
              IndiaBulls
              IndiaBulls — I want to refund the amount
              A
              Ashok Lanke
              Feb 19, 2022
              Mark as Resolved

              Hi this is Ashok Lanke and my registered dhani mobile number is: [protected].
              my registered dhani mail id is: [protected]@gmail.com

              i am trying to pay emi of 4000/- from phonepay on[protected]. but the amount is deducted from my bank account is :18248/-.

              This is happening due to technical issue of Phone pay. I already talk to the customer care of phone pay.they told me please ask company of which u made transaction to them. They will refund your amount.

              Every time I called a customer care number of indiabulls dhani they told me "u will get refund within 2 working days. And the amount will be credited to your bank account of which u made transaction".
              It's been 3 weeks.
              Till now i didn't get any amount refund into my bank account.

              I also shared all details to their customer care email id of indiabulls dhani . But they sent me a email like " u will get refund within 2 working days". But no amount is reflected in to my bank account till now it's been already 3weeks.

              please help me refund the money immediately i.e 14248/- to my bank account.
              Mar 6, 2022
              Complaint marked as Resolved 
              I don't need that refund.they settle my amount
              IndiaBulls customer support has been notified about the posted complaint.
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                M
                Mohf Israil
                Feb 19, 2022
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                Address: Raneedeha NEAR MMMUT POST KHORABAR ,GORAKHPUR

                Sir mera ek v rupya ka koi due ammount ni hai pr dhani app wale mere se 2700 le rhe hai jhutt bol ke or to or mera card inactivate kar ke subscription fee v le rhe hai monthly i going to sucied
                IndiaBulls customer support has been notified about the posted complaint.
                Dear Mohf Israil,

                We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                Jatin, Team Dhani
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                  A
                  Ashok Lanke
                  Feb 19, 2022
                  Resolved
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                  Resolved

                  Hi this is Ashok Lanke and my registered dhani mobile number is: [protected].
                  my registered dhani mail id is: [protected]@gmail.com

                  i am trying to pay emi of 4000/- from phonepay on[protected]. but the amount is deducted from my bank account is :18248/-.

                  This is happening due to technical issue of Phone pay. I already talk to the customer care of phone pay.they told me please ask company of which u made transaction to them. They will refund your amount.

                  Every time I called a customer care number of indiabulls dhani they told me "u will get refund within 2 working days. And the amount will be credited to your bank account of which u made transaction".
                  It's been 3 weeks.
                  Till now i didn't get any amount refund into my bank account.

                  I also shared all details to their customer care email id of indiabulls dhani . But they sent me a email like " u will get refund within 2 working days". But no amount is reflected in to my bank account till now it's been already 3weeks.

                  please help me refund the money immediately i.e 14248/- to my bank account.
                  Mar 6, 2022
                  Complaint marked as Resolved 
                  They didn't refund my amount
                  IndiaBulls customer support has been notified about the posted complaint.
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                    A
                    Aniketmhatre90
                    Feb 18, 2022
                    Resolved
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                    Resolved

                    Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001

                    My monthly subscription fee 500 rs i paid on 7 Feb 2022 but still my card is inactive.
                    Last 7 days I m trying mail on [protected]@dhani.com They not respond my mail till date

                    Indian consumer pls help

                    My email id. [protected]@gmail.com
                    Registered no.[protected]

                    Contact no. [protected]
                    Feb 26, 2022
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
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                      B
                      burce
                      from Kovilpatti, Tamil Nadu
                      Feb 18, 2022
                      Resolved
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                      Resolved

                      Am an Entrepreneur i lose my chance of being a board director in corporate. bcoz of this India-bulls. i brought a personal loan on august 2019 and successfully paid at march 2021 . and i tried to contact the customer support regarding the NOC certificate no one cares about it. then at may 2021. a person from Indiabulls call me and say that you have some penalty amount please pay then we issue the NOC. at the spot i pay the amount and share the screenshot for the confirmation. then after some days i received another call i explain everything then they told me within 15 days you got the noc still today 18 feb 2022. there is lot of call from India bulls customer care people ask me to pay me again. Am very brutally feel like torture by this India bulls. how many times i need to pay. i have no active loans on past 1 years expect this india bulls, my profile was rejected due to the improper loan history, let me know what mistake i has done, you Indiabulls you ruin all my effort and my quarter part of my life.
                      Mar 26, 2022
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 21, 2022
                      IndiaBulls Customer Care's response
                      Dear Customer,

                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                      Neha, Team Dhani
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                        D
                        Dspkatikala
                        from Vijayawada, Andhra Pradesh
                        Feb 18, 2022
                        Resolved
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                        Resolved

                        Loan account number:CL14794819
                        Register mobile number:[protected]
                        PAYMENT ID
                        pay_I61vD7MjFyExXX
                        Mar 26, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2022
                        IndiaBulls Customer Care's response
                        Dear Katikala Prasad,

                        We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                        Neha, Team Dhani
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                          D
                          dipenbera
                          Feb 18, 2022
                          Resolved
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                          Resolved

                          I have never taken any loan from Dhoni Application but one loan account is showing in Chill score and fir that my cbill score has been decreased. Request you please rectify my cbill score immediately.

                          I have registered a complaint to Dhani support team but it is not yet resolved.

                          Complaint Number: 25921030
                          Mar 26, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 20, 2022
                          IndiaBulls Customer Care's response
                          "Dear Dipenbera,

                          Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                          Jatin, Team Dhani"
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                            C
                            Charan660
                            from Hyderabad, Telangana
                            Feb 17, 2022
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                            My number [protected]call me
                            I have done a transaction on 4 th January of 12, 507 money debited from my account but failed in dhani almost 38days over still now I didn't get refund your teams is not responding I have sended my bank statement evenrthing still u r not responding to mee I need my refund
                            IndiaBulls customer support has been notified about the posted complaint.
                            I have mentioned my number till now no response no solution I have everything proof sended bank statement too I have complained on nch too fruds not responding my hard earned my u don't respect consumer prombles I have sent 100s times bank statement no solution till now u ask again bank statement ### I'm irritated of your service I never apply for type of company no response in Twitter too frud company big famous sunnyleon became a victim and others too you slove there issue becz for you reputation what about uss
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                              A
                              AnudeepreddyA
                              from Bengaluru, Karnataka
                              Feb 17, 2022
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                              Hi i have paid all my emiI's and subscription fee but i am unable to Activate my card, In my app its showing your one freedom card credit Limit is inactive due to pending payment but due amount Is 0. I checked with customer care also they are saying nothing to pay, wait for 48hrs it will be activated, but its not activated. I had registered complaint through email and calls but my issue not yet resolved. can you please activate my dhani onefreedom card as soon as possible.
                              IndiaBulls customer support has been notified about the posted complaint.
                              Feb 17, 2022
                              Updated by AnudeepreddyA
                              If you people want any Details Please let me know i will update.
                              Dear Customer,

                              we regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                              Neha, Team Dhani
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                                C
                                Charan660
                                from Hyderabad, Telangana
                                Feb 15, 2022
                                Resolved
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                                Resolved

                                I have done a transaction on 4 th January of 12, 507 money debited from my account but failed in dhani almost 38days over still now I didn't get refund your teams is not responding I have sended my bank statement evenrthing still u r not responding to mee I need my refund
                                Mar 28, 2022
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 16, 2022
                                IndiaBulls Customer Care's response
                                Dear Customer,

                                We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                Neha, Team Dhani
                                Verified Support
                                Feb 20, 2022
                                IndiaBulls Customer Care's response
                                "Dear Customer,

                                We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                                Jatin, Team Dhani"
                                Verified Support
                                Feb 24, 2022
                                IndiaBulls Customer Care's response
                                Dear Customer,

                                We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                Jatin, Team Dhani
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                                  D
                                  Dinni2468
                                  from AMRITSAR, Punjab
                                  Feb 15, 2022
                                  Resolved
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                                  Resolved

                                  My Cibil report reflects a loan never availed by me. The loan no. shown is CL24466922. All the documents linked with this Loan number do not belong to me. I have already raised dispute with Dhani, CIBIL and Cyber Police.
                                  My Cibil score has been ruined because of this mistake of Dhani. Pls resolve this issue as soon as possible.
                                  Deepinder Singh
                                  Mar 20, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2022
                                  IndiaBulls Customer Care's response
                                  Dear Deepinder Singh,

                                  We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                  Neha, Team Dhani
                                  Verified Support
                                  Mar 21, 2022
                                  IndiaBulls Customer Care's response
                                  Dear Deepinder Singh,

                                  We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                  Neha, Team Dhani
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                                    B
                                    Bashar, nazeer
                                    Feb 15, 2022
                                    Resolved
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                                    Resolved

                                    Address: Loans Division. Indiabulls Finance Centre 4th floor, Tower I, Elephinstone road, Mumbai - 400013

                                    I have been paid my loan of 600 rupees, but this company, Dhani Loan IVL Finance Ltd, is still active on the Cibil Score website. I am extremely disappointed, and if this continues, I will undoubtedly do harm to myself. The company makes me feel bad. I've emailed numerous times, but no one has responded. Here I am attaching the NOC for your reference. Please check it and do the needful.

                                    Name : NAZEER BASHA
                                    Loan No : IPERBLR07575140
                                    Registered Mobile No : [protected]
                                    Mar 22, 2022
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2022
                                    IndiaBulls Customer Care's response
                                    Dear Nazeer Basha,

                                    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                    Neha, Team Dhani
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                                      P
                                      Pooransingh1
                                      from Datia, Madhya Pradesh
                                      Feb 14, 2022
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                                      Address: Headquarters Indiabulls House, Udyog Vihar, Gurgaon, Haryana, India

                                      I was paid my total dhani freedom card dues, and mail for closing account, but now continues call, and massage by dhani aap, but dont stop that
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Hello Pooran Singh,

                                      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                      Neha, Team Dhani
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                                        K
                                        kthakur007
                                        from Bhavra, Madhya Pradesh
                                        Feb 13, 2022
                                        Resolved
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                                        Resolved

                                        Sir my name is ghanshyam thakur and i am a youtuber, 3 months ago i created id in dhani app but after seeing subscription fee i did not register then i got a call from dhani app in which dhani app customer care person told me that now there is an offer in Dhani App, in which the subscription fee of Rs 589, you have to pay it only once in a year and that too you will be refunded now, on his request, I paid the registration fee and started waiting for the refund of money, then again I got a call from the same person from Dhani, then I told him that I have not got the payment refund yet, then he said that you do a transaction, then the payment will be refunded, then as he said, I have got one. I did a recharge of 11 rupees, then he said that you wait, I check about the refund and kept the phone on for about 20 minutes and then disconnected, after that I tried to call that number many times but The return call could not be received, and also called the helpline of Dhani app many times but nothing happened, I talked a lot towards Dhani In an incoming call from customer care, but they did not take any action, after that today I have received a legal notice of Rs 1740 from Dhani App, in which Dhani App has added 2 months more fees. Please solve the problem.
                                        mob - [protected]
                                        Mar 21, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 17, 2022
                                        IndiaBulls Customer Care's response
                                        Dear Ghanshyam Thakur,

                                        We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                        Neha, Team Dhani
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