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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2695
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P
Priyanka23dec
Jan 16, 2023
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Indiabull is deducting 100 rupees every month from last two years i have raised complaint against it but not received any response, this is so illegal and fraud, i have not authorised them for any such direct transaction from my account, please take strict action against them. This is pure harassment and crime.
IndiaBulls customer support has been notified about the posted complaint.
Dear Customer

Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp m.me/[protected] or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
Thanks & Regards,

Harshit Team Dhani."
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    G
    Gunikachawla9791
    from Delhi, Delhi
    Dec 27, 2022
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    Address: Delhi

    Hi i have used dhani card a few months ago and paid off all dues along with the fine they charged. But still it is showing in my cibil report as an outstanding amount and my cibil score is affecting. I have all details that I have paid all of it to them. And i don't get any NOC from them. I need these to be removed from my cibil report.
    IndiaBulls customer support has been notified about the posted complaint.
    Dear Customer,

    we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

    Aashi, Team Dhani
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      S
      sakthy
      from Pathankot, Punjab
      Dec 26, 2022
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      Address: 1/9 kembana street. Punjai puliampatti-638459

      Dear team,

      All dues closed 1 yr before but still. I didn't get noc.already I have discussed customer care they given mail I'd and mail also sent but didn't received any proper responced..
      Reference ID : [protected]

      Loan no : IDHADEL09384221
      IndiaBulls customer support has been notified about the posted complaint.
      Dear Customer,

      We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

      Aashi, Team Dhani
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        N
        Nancy unnathi
        from Anantapur, Andhra Pradesh
        Dec 21, 2022
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        I have transferred sum of 20000to India bulls through their UPI ID from phone pay
        Today .can u please resolve the issue as early as possible, accidentally the money has been transferred to their account.
        IndiaBulls customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

        Aashi, Team Dhani
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          A
          Abh75844
          Dec 17, 2022
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          Dear sir

          Recently I fetched my credit score and found that two loans have been issued on my credentials with my knowledge. One of them is closed but one is still active. It was issued via/to 'Dhani Loans and Services Limited'. I want you to settle this ASAP.
          and issue non due certificate

          Loan 1
          Account Number IDOFDEL14950437 Date Reported[protected]

          Loan 2
          Account Number IDOFDEL13092991 Date Reported[protected]
          IndiaBulls customer support has been notified about the posted complaint.
          Dear Customer,

          We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

          Aashi, Team Dhani
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            K
            kushwahashiwang
            Dec 10, 2022
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            Recently I fetched my credit score and found that two loans have been issued on my credentials with my knowledge.
            One of them is closed but one is still active. It was issued via/to 'Dhani Loans and Services Limited'.
            I want you to settle this ASAP.
            Account Number - IDOFDEL16332589
            Date Opened[protected]
            IndiaBulls customer support has been notified about the posted complaint.
            Hi kushwaha shiwang,

            We regret to hear about your experience. We are here to help. Please share your registered contact details via DM m.me/dhaniapp or at [protected]@dhani.com to promptly respond to you .

            Harshit, Team Dhani"
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              S
              Srk Deep
              from Mandsaur, Madhya Pradesh
              Dec 9, 2022
              Resolved
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              Resolved

              I have made all payments for the dhani one freedom card all cleared all my dues on 27th April and since then im asking for noc of my loan ...the credit limit assinged to me was Rs.5000 but in my credit score its showing Rs 4872
              and after payment also they are not giving proper response and providing me the noc of my loan account no -CL23888950
              they are saying there is no due amount then why are the not providing me noc for this loan account ..and now today when i called they are saying u will have to activate ur blocked account and u will have to deactivate the dhani one freedom credit as it is active ..i have cleared all due and then only i have deactivated the dhanionefreedom credit and the applied for permanently closing the account ...i just want the noc plz for this loan account no.
              Jan 15, 2023
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Dec 12, 2022
              IndiaBulls Customer Care's response
              "Dear Customer,

              As per our telephonic converstion we are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

              Harshit, Team Dhani"
              Dear Customer,

              We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else

              Harshit, Team Dhani
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                S
                Suja ram
                from Jodhpur, Rajasthan
                Dec 9, 2022
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                Address: Pratap nagar jodhpur rajasthan

                Getting debit money many time
                295, 295
                And today debit 2000
                Pls refund my money
                +1 videos
                IndiaBulls customer support has been notified about the posted complaint.
                "Dear Suja ram.

                Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
                Thanks & Regards,

                Harshit Team Dhani."
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                  N
                  nadeem.naddy
                  Dec 8, 2022
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                  Indiabulls made promises while providing loan facility and in originality they loot the customers pocket.
                  I took a loan at a low rate and I was not told about the loan hike which my take due to market conditions.
                  Now, they have increased my rate of interest at a very high rate and because of the same my EMI got increased.
                  I am going into liability to maintain the EMI of Indiabull as I got hole in my pocket.
                  This is one of the worse experience of my life.
                  I would suggest that if there is an increase in the rate they should tell the customer about the increase in EMI. I am ready to pay higher EMIs but I want the rate of interest to be retro fit.

                  This is a loot by India bulls.

                  Middle class people takes loan to fulfill their necessities and these companies are looting the customers. Pathetic service... No customer guidance. Shame of Indiabulls

                  Very annoying customer.
                  IndiaBulls customer support has been notified about the posted complaint.
                  Respected Sir,

                  Greetings from Indiabulls

                  Request you to please share your contact number or loan account number and our team will connect with you at the earliest.

                  Regards,
                  Indiabulls Housing Finance Ltd.
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                    D
                    Dreamer santhosh
                    from Chennai, Tamil Nadu
                    Dec 1, 2022
                    Resolved
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                    Resolved

                    Dear sir, i m santhosh. I was relieved Jun 30 2022 in Indiabulls consumer finance of Dhani loans and services. Almost 5 months completed . Still not get my relieving and experience letter. I continuely follow my previous company. Still not get one single response. I almost worked 2.5 years in Indiabulls consumer finance. But they not respect after Reliving. So many mails day by day send ([protected]@dhani.com ) they not responding. So many people i asked regarding my documents. Not answering. My career totally spoil.. below my details given please help me..

                    User name: [protected]@dhani.com
                    Sap Id: 00338332
                    Bio metric Id: 00267968
                    Personal email id: santhosh.santh.[protected]@gmail.com

                    final hope. I rised here... Please help 🙏🙏🙏
                    Dec 2, 2022
                    Complaint marked as Resolved 
                    My issue resolved.. thnk you very much your veluble help.. i like this portal and these team also.. i m so happy...
                    IndiaBulls customer support has been notified about the posted complaint.
                    Hi santhosh,

                    your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                    Harshit, Team Dhani
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                      R
                      radhika351.m
                      Nov 24, 2022
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                      Address: Hyderabad

                      I am an NRI took a loan from Indiabulls Agreement No: HHLHYD00245792 for 15 years (180 months) in 2015. I have decided to pay off the loan recently but to my shock the loan term changed from 180 months to 475 months not sure how to react on the situation. So they ended up using all my EMI into interest fee with very little amount to principal. Not sure why the interested moved from 9.55% (when I took the loan ) to 15.1%, so I have tried contacting them but they are not reachable and not sure what are my options. Is this a common practice from the Indiabulls Bank? anyone facing similar situation and let me know to help me to resolve this issue. Thanks!
                      IndiaBulls customer support has been notified about the posted complaint.
                      Dear Customer,

                      we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

                      Harshit, Team Dhani"
                      radhika351.m's [Complaint's author] reply, Nov 28, 2022
                      Could you please let me know how do I share my contact details via DM? I do not see any DM here, Thanks!
                      Dear Radhika,

                      Greetings from Indiabulls!

                      We understand that our concerned team has contacted you and shared all the requisite information pertaining to your concern. Furthermore you can write to us at [protected]@indiabulls.com OR call on toll-free number[protected] for any assistance required in future.

                      Regards,
                      Indiabulls housing Finance Limited.
                      radhika351.m's [Complaint's author] reply, Nov 30, 2022
                      Sorry, no one contacted me regarding my issue and no help was made to resolve the issue so far. My loan term needs to be corrected to 180 months which was initially agreed from 475 months. Loan term was changed without any reason or request made by me.
                      "Dear Radhika

                      Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.
                      Thanks & Regards,

                      Harshit Team Dhani."
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                        Oscill2007
                        from Hyderabad, Telangana
                        Nov 19, 2022
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                        I received a debit of bounce charge on my SBi account for INR 295. However, there hs not been any EMI bounces from the time the loan is going on.

                        Attached both the screenshots showing smooth clearance for Nov and the incorrect debit on bounce charge received. Tried contacting customer care via phone and email and they were equally pathetic.

                        Please refund the bounce charges to my bani account and stop this fraudulent transactions.
                        IndiaBulls customer support has been notified about the posted complaint.
                        "Dear Customer,

                        we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

                        Harshit, Team Dhani"
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                          Oscill2007
                          from Hyderabad, Telangana
                          Nov 19, 2022
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                          I received a debit of bounce charge on my SBi account for INR 295. However, there hs not been any EMI bounces from the time the loan is going on.

                          Attached both the screenshots showing smooth clearance for Nov and the incorrect debit on bounce charge received. Tried contacting customer care via phone and email and they were equally pathetic.

                          Please refund the bounce charges to my bani account and stop this fraudulent transactions.
                          IndiaBulls customer support has been notified about the posted complaint.
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                            E
                            eluri kalpana
                            Nov 9, 2022
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                            Fraud app, loan amount is 5000 and they have charged more than 10k for closing the loan. please close the fraud apps immediately. many are dying due to this apps.
                            IndiaBulls customer support has been notified about the posted complaint.
                            "Dear Eluri kalpana

                            we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.

                            Harshit, Team Dhani"
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                              P
                              Pankaj tolani 7
                              Oct 29, 2022
                              Resolved
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                              Resolved

                              I, m Pankaj tolani availed a personal loan from Dhani (indiabulls) ajmer. I, d got a
                              Message from co. To pay the amt of rs 3500 as final settlement amount .
                              After that indiabulls authorised agency employee ramavtar gurjar (m.no.[protected]) called me and said transfer the amount on ph pe to another employee Tarun Saraswat. On 18 may 2022 I, d transferd the amount of 3500, for which I have evidence of online transaction. After that I, d requested many times for receipt of that amount. But he neglected until today he didn't send me any receipt.
                              Today I checked my cibil and saw that amount is reflecting as a overdue to me in favour of ivl finance.
                              I request to the co. To take a necessary and hard action against that employees.
                              Remove that amount from my cibil or otherwise I lodge a complaint through ombudsman to RBI against ivl finance.
                              Dec 20, 2022
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Oct 29, 2022
                              Updated by Pankaj tolani 7
                              Y
                              Verified Support
                              Oct 31, 2022
                              IndiaBulls Customer Care's response
                              Dear Pankaj Tolani,
                              We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
                              Neha, Team Dhani
                              Verified Support
                              Nov 12, 2022
                              IndiaBulls Customer Care's response
                              Dear Pankaj Tolani,

                              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                              Vivek, Team Dhani
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                                H
                                Harinath2786
                                Oct 20, 2022
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                                Address: Mysore

                                Fraud indiabulls finance company I hv applied for loan from the website ne t day they hv called me and said submit all my documents later they told me to paid 4700
                                Later they told again pay tht agent number
                                [protected]
                                IndiaBulls customer support has been notified about the posted complaint.
                                Respected Sir,

                                Greetings from Indiabulls!

                                We request you to kindly write to [protected]@dhani.com for your concern related to personal loan OR call on the toll free number[protected] and the concerned team will get connected to you.

                                Regards,
                                Indiabulls Housing Finance Limited.
                                Hi Harinath,

                                We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

                                Neha, Team Dhani
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                                  H
                                  hritikg486
                                  from Jabalpur, Madhya Pradesh
                                  Oct 18, 2022
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                                  Address: 2521 narmada nagar gwarighat road

                                  I am Hritik Gupta from jabalpur madhya Pradesh I take loan India bulls finance company. I paid fully amount no any due amount. I have nodue certificate but company not updated my cibil report they showing my cibil 2 year ago payment not paid. This reason my cibil score decrease..
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 19, 2022
                                  IndiaBulls Customer Care's response
                                  Respected Sir,

                                  Greetings from Indiabulls!

                                  We regret the inconvenience caused. Request you to please share your contact number and your loan account number with us. Our team will contact you shortly.

                                  Regards,
                                  Indiabulls Housing Finance Limited.
                                  Oct 20, 2022
                                  Updated by hritikg486
                                  Thanks for response.
                                  My name - Hritik Gupta
                                  My mobile no - [protected]
                                  Loan. - image attached please check

                                  Hello Hritik Gupta,

                                  We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                  Neha, Team Dhani
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                                    M
                                    mail2rajivsingh
                                    from AHMEDABAD, Gujarat
                                    Oct 15, 2022
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                                    There is a person who keeps on calling for the loan repayment and have been harassing me for almost 2 years. I had two loans from IndiaBulls, one is already and cleared. The second one was re-structure; he keeps pressurizing me by calling and visiting my place threatening me. He seems doing so for personal gains, as he always pressurizes on foreclosing the loan with some amount by doing adjustments on the total due amount. I have not received any communication from IndiaBulls regarding the repayment, as I should either receive an email or text message from IndiaBulls itself. But this guy always keeps calling multiple times. Phone number of the person contacting is: [protected]
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Oct 19, 2022
                                    Updated by mail2rajivsingh
                                    Nothing has been resolved. I received a call from their Gurgaon office and I informed them about the whole scenario. They only said, I can inform the persons who are calling me that I had a word with them. But after this complaint the frequency has increased of threatening via call. I have recorded their call records. I am sharing the number from which I am receiving calls and the name of the person, as there is no way to upload the call recordings.

                                    Dear Rajiv Singh,

                                    We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                                    Neha, Team Dhani
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                                      S
                                      Sudhi81299
                                      Oct 14, 2022
                                      Resolved
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                                      Resolved

                                      Name:-sudheesh ks
                                      Mob:-[protected]
                                      Loan no:- IDHADEL06738073...
                                      Recently closed that loan...but its still active .
                                      Oct 14, 2022
                                      Complaint marked as Resolved 
                                      Can't login there application..in mobile ..and no more calls
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Dear Sudheesh,
                                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
                                      Neha, Team Dhani
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                                        B
                                        Bhavana Mehta 19
                                        Oct 11, 2022
                                        Resolved
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                                        Resolved

                                        Indiabulls home loan tenure increased from 252 months to 451 months and also ROI increased. Why is that so. Need a resolution on urgent basis. Do you mean we have to pay you double amount ?? Every time we see the statement, the tenure shows increased. We have taken moratorium during lock down only for 3 months.
                                        Dec 24, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 22, 2022
                                        IndiaBulls Customer Care's response
                                        Respected Sir,

                                        Greetings from Indiabulls!

                                        We request you to kindly share your loan account number OR contact number so that we can assist you in a better way.

                                        Regards,
                                        Indiabulls Housing Finance Limited.
                                        I am an NRI took a loan from Indiabulls for 15 years (180 months) in 2015. I have decided to pay off the loan but to my shock the loan term changed from 180 months to 452 months not sure how to react on the situation. Is there away to sue the bank? or recover all my monthly EMI, because all my EMI they deposited into interest fee and very less in principle just because they moved it to 452 months loan term without my agreement.
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