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IndiaBulls Complaints & Reviews

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Updated: Jul 29, 2025
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K
Kula Prasad Bora
from Buxar, Bihar
Jan 15, 2021
Resolved
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Address: IndiaBulls House, IndiaBulls Finance Centre (IVL Finance Limited.), 4th. Floor, IndiaBulls Centre, Tower-1, Senapati Bapat Marg, Elphinstone-West, Mumbai-400013. Phone: 022-61891019.

Loan Application No.: IDF173654/1654/2019874.
Request for refund of my 1.90 lacs taken by IndiaBulls on pretext of giving loans.
I had applied for a personal loan of 1.5 lacs. The first communication of taking charges for passing the loan started on 30.10.20 with an amount of 3.5K which I deposited in their account & today is 5.1.20. And I have not received anything yet in my account. My grievance is till date the total amount taken from me by IndiaBulls on pretext of giving loans (mentioning that every charge would be refunded along with the loan) had reached 1.9 lacs. Finally, I was told that my loan has been cancelled as I don't have an insurance policy and hence for getting back my refund I have to pay Rs.17500/- as cancellation charges which I did. Even after that I was not given my own money. And the height reached when I was told after some days that my loan has been sanctioned & the amount is 3.80 lacs including my refund amount & for getting the amount I was told to deposit 20K again as NEFT charges. I declined politely & told them to return my 1.9 lacs as soon as possible. Instead I was forced & threatened to take the loan.
Respectfully & earnestly I request you to intervene & provide justice to me.
Officials involved-Durgesh Tiwari BM, Neha-[protected] & [protected], Abhishek-[protected]. Loan Doc. sent by Mail ID [protected]@indianbulldhanifinance.in
Address of Company-IndiaBulls House, IndiaBulls Finance Centre (IVL Finance Limited.), 4th. Floor, IndiaBulls Centre, Tower-1, Senapati Bapat Marg, Elphinstone-West, Mumbai-400013.
Phone:[protected].
Email: [protected]@indiabulls.com, [protected]@dhani.com

Regards,
Kula Prasad Bora,
Jorhat, Assam 785001.
Mobile No.: [protected]/ [protected].
e-mail ID: [protected]@rediffmail.com
Aug 13, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Jan 16, 2021
Updated by Kula Prasad Bora
Some more images are attached herewith.

Verified Support
Jan 19, 2021
IndiaBulls Customer Care's response
Dear Kula Prasad Bora,

We request you to share your bank statement (PDF) reflecting transaction details on [protected]@dhani.com for further action.
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    S
    Sd S
    from Mumbai, Maharashtra
    Jan 15, 2021
    Resolved
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    I have transfered 5000 from my dhani wallet to my bank account. the app shows I havr transfered the money but I have not received the money. I am in dire situation and have waited for more then 4 hours. I transfered the amount at 10.30 and yet no credit. They have no one to speak to or chat. This is so wrong.
    Aug 7, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Dear Customer,

    Request you to share your contact number and we shall get in touch with you at the earliest.
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      S
      Sd S
      from Mumbai, Maharashtra
      Jan 15, 2021
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      I have put on request to transfer of 5000 from my DHANI WALLET however its not tranfered after the TAT. It shows the money has been transfered but not in my account. They have no customer care number.
      IndiaBulls customer support has been notified about the posted complaint.
      Jan 15, 2021
      Updated by Sd S
      Here is the screenshot of the account summary.

      Dear Customer,

      Request you to share your contact number and we shall get in touch with you at the earliest.
      Its been 2 days now. Still no money in account
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        P
        Pravin Vhanmune
        from Uran, Maharashtra
        Jan 14, 2021
        Resolved
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        Address: mumbai

        I have trasnfer money dhani wallet to my bank account but not credite till time ????
        Aug 7, 2021
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Dear Pravin,

        We request you to share your registered contact details so that we can assist you in a better way.
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          P
          Pushpdeep Mishra
          from Delhi, Delhi
          Jan 10, 2021
          Resolved
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          Resolved

          Hi. I transferred money from wallet to bank but the money did not credit to bank. Its arround 16 hours.kindly credit the amount.
          Jan 18, 2021
          Complaint marked as Resolved 
          It took 3 working days for the money to credit. Very slow service. Worst thing is that they cut a service charge for this and a poor service. Consumer should be notified clearly about 3 days moneumy transfer time before initating transaction..not some fine print.. Its should be a clear message.
          IndiaBulls customer support has been notified about the posted complaint.
          If the money is not credited today. I will lodge a police complaint. This is fraud !
          IndiaBulls Customer Care's response, Jan 11, 2021
          Verified Support
          Dear Pushdeep,

          We request you to share your bank statement in PDF format on [email protected] for further action.
          It took 4 days for the money to come to my bank. Its very slow service.. Plus they charge money for each transfer.. They do not care about their customer.
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            P
            Paveenkumar
            Jan 7, 2021
            Resolved
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            Hello,

            I have transferred an amount of 10000rs yesterday and 10000rs today from dhani wallet to my bank account, but still now the amount is not credited to my account. I have mailed to [protected]@dhani.com also no feedback. I tried calling the customer service number also, but I couldn't reach them. Attached is the screenshot of the transaction.
            Please let me know the status of my transactions. I
            Aug 8, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            Jan 08, 2021
            IndiaBulls Customer Care's response
            Dear Paveen,

            We request you to share your registered contact number so that we can assist you in a better way.
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              M
              Mohammds
              Jan 4, 2021
              Resolved
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              Resolved

              I have transfer 1000 from dhani wallet to my bank account on 3-1-2021, but not received till now, what is the issue, the helpline number is also not connecting, solve my issue asap
              Aug 13, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2021
              IndiaBulls Customer Care's response
              Dear Customer,

              We request you to share your registered contact details so that we can assist you further.
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                P
                pandeykiduniya
                from Powai, Maharashtra
                Jan 2, 2021
                Resolved
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                I am an active loan user for Indiabulls with Loan number: S[protected]. I wanted to fore close this account. But I am not able to close the loan, I tried calling them sending then emails. There are no support. Its a scam initially they have offered me loan with 10 % interest however, after I have receiived the loan amount it was 17 percent. Its been more than 3years I am paying them I just want to close the loan account. But they treat their customers like dumb and stupid. Pathetic company and staff. They have hired bunch of goons. i have never missed an EMI. But their attitude is godlike. My number is [protected]
                Aug 13, 2021
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Jan 05, 2021
                IndiaBulls Customer Care's response
                Dear Customer,

                We have shared an update on your email ID. For further concerns/queries kindly write back to us.
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                  P
                  Pablo zin
                  from Delhi, Delhi
                  Jan 1, 2021
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                  Address: valiyara(ho) vattamannapuram(po) palakkad edathanattukara

                  I have made transaction of dhani wallet money to bank account but still its not credited...one thing why peoples are taking credit from you ?
                  They have money problem and solve urgently so why do you make delay from your side.?
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Dear Customer,

                  Request you to share your contact number and we shall get in touch with you at the earliest.
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                    R
                    ramchandra karande
                    from Delhi, Delhi
                    Dec 31, 2020
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                    Address: Pune

                    I send money ₹ 4100 in my bank account from dhani wallet in 31 Decemberbut still not credited in my bank account.but debited in my dhani wallet.my register number is [protected]
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Dear Ramchandra,

                    We request you to share your registered contact number so that we can assist you further.
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                      R
                      ravin Karapurkar
                      Dec 31, 2020
                      Resolved
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                      I have a personal loan running with indiabulls loan account no. IPERGOA03383547 I was unable to pay 1 emi in December 20 as i lost my job and was facing financial difficulties. Your agent with the name of Manoj, mobile number [protected]]. That guy manoj gave me dhakti and frightened me. Gave insulting words to me I will file an fir against both of them and with the bank indiabulls. This is very very unacceptable, I urge people reading this message to never ever bank with indiabulls.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 02, 2021
                      IndiaBulls Customer Care's response
                      Dear Customer,

                      We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
                      Yes, the worst bank ever in the history of Indian banking system. Agents are local goons, they don't have dress, they are coming to collect the payments in half pants or trouser and using bad languages even they don't have id cards to show. I will lodge a complain on this for sure and also on bank. I know that will not affect anything to bank but atleast for my sake I ll do it for sure.
                      IndiaBulls Customer Care's response, Oct 29, 2021
                      Verified Support
                      Dear Customer,

                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                      Neha, Team Dhani.
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                        B
                        Bhavesh Mehrol
                        Dec 30, 2020
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                        Today I'll do 2 transactions 1st for 1945 rupees and 2nd one 400 but its not reflected to my bank account and from while a morning waiting to credit my account but its doesn't. Please help me out this took to NEFT.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Dear Bhavesh,

                        Request you to share your contact number and we shall get in touch with you at the earliest.
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                          S
                          suresh bhat 1
                          from mumbai, Maharashtra
                          Dec 30, 2020
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                          Address: Mumbai ,New delhi and Gurugram

                          I have alloted 35 NCd and the monthly intrest date was 5 December 2020.Even after writing to company several letters no reply.
                          How to proceed?
                          IndiaBulls customer support has been notified about the posted complaint.
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                            S
                            Sandesh737
                            Dec 30, 2020
                            Resolved
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                            Resolved

                            I send money ₹1700 in my bank account from dhani wallet in 29 December, 12am midnight.but still not credited in my bank account.but debited in my dhani wallet.my register number is [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Dear Customer,

                            Request you to share your contact number and we shall get in touch with you at the earliest.
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                              S
                              subodhbrahmi
                              Dec 29, 2020
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                              Address: Noida

                              Hi,

                              This issue has been on going for more than a month now, due to non-responsive nature of customer support. Due to issues on indiabulls website, i was initially unable to make prepayment via indiabulls website.
                              It was then that i requested to close the entire loan and send me the full and final amount. Which after a lot of reminders they finally did, however, they were unable to clearly communicate the account i need to make the payment to.
                              They again went silent and it was only after reaching out to my bank that i was finally able to make the payment.

                              After i did indiabulls is now asking for more interest money because they did not respond to my previous requests which resulted in delay of only couple of days.

                              Because of there unresponsiveness and unable to move on time they even charged my account for monthly ECS payment which has caused me another issue with my bank.

                              This is ridiculous, not going to recommend or work with Indiabulls in the future.

                              The only request i have is to pls close my loan - HHLNOI00163712.

                              Thanks,
                              Subodh
                              IndiaBulls customer support has been notified about the posted complaint.
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                                A
                                Arvind Panesar
                                Dec 28, 2020
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                                Mu name arvind ding mobile no [protected]. wallet se fund transfer kiya bank mein jo resive nhi hua
                                IndiaBulls customer support has been notified about the posted complaint.
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                                  H
                                  HariManneru
                                  Dec 28, 2020
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                                  I applied for a loan and my id no is[protected]Credit Limit ID: CLKODO8K779IWNX6). The loan amount was Rs. 12, 750 which applied on the date of 02/08/2020. As they mentioned instant loans, I kept in my mind that the amount of Rs. 12, 750 will be transferred to my bank account. But later I came to know that the loan amount is transferred in India bulls Dhani app, which is not able to utilize. The main thing they never mentioned that amount will be disbursed in your wallet and not in your bank account this is a fraud. Meanwhile, I have paid EMI every month they debited my amount mentioning that non-realization of EMI amount. I am raising this complaint because why should I pay the money which is not utilized? Please take action against this as early as possible because I heard and seen too many frauds and scams and how they blackmailing people and their families. I am raising this because if money is not in my bank account how they expect that we will return the total amount. This is a total scam and fraud.
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 03, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Hari,

                                  We request you to share your registered contact details so that we can assist you in a better way.
                                  Jan 03, 2021
                                  Updated by HariManneru
                                  Already shared my registered mobile number with You via a message from this website.
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                                    Amirag03
                                    Dec 26, 2020
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                                    Their agent Parveen Dagar keeps calling me and my relatives and mis-behaves with them and argues with them. Also he states that company has asked him to make calls between 9pm to 11pm, which is hard to believe. No company asks to call after office hours and specially when you are calling a girl. I hope you guys take action against him, or atleast give him. Sometimes sense. Harrassing people and mis-behaving and calling after office hours is highly unprofessional.
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Dear Parveen,

                                    We request you to share your registered contact details so that we can assist you in a better way.
                                    Still have not received any response from the company and their agent is still calling other people instead of me to ask for Emi that I have paid.
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                                      aryavivek
                                      Dec 25, 2020
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                                      Address: Gurgaon

                                      I got a call from this fraud company about Dhani app. I was told that there is no interest on the credit line. But even before I have taken a single paisa from them, they have debited my account for 500 rupees even without informing me and getting my approval. There is no response on any of their customer service numbers and chat support. Even the nodal officer's number is barred and the call gets disconnected. I will complain to RBI to close this fraud company.
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 27, 2020
                                      IndiaBulls Customer Care's response
                                      Dear Vivek,

                                      We request you to share your registered contact details so that we can assist you in a better way.
                                      Jan 01, 2021
                                      Updated by aryavivek
                                      My phone number is [protected]. Call me at the earliest. I am going to complain about this fraud to RBI if this is not resolved.
                                      My phone number is [protected]. I have been calling all your numbers since so many days, but none of them work. Call me at the earliest. If this is not resolved, I would complain to the RBI.
                                      IndiaBulls Customer Care's response, Jan 2, 2021
                                      Verified Support
                                      Dear Customer,

                                      We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
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                                        S
                                        Shankarlaljatbhl
                                        from Delhi, Delhi
                                        Dec 24, 2020
                                        Resolved
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                                        Resolved

                                        Address: Indiabulls house 448-451 phase v udyog vihar,sector 19, gurugram 122016

                                        I purchased House No. 166, Harni Kala, Bhilwara from Indiabulls Auctions

                                        RESIDENTIAL HOUSE ON PLOT NO.166 (ADMEASURING 19 FT. X 45 FT.), KHASRA NOS. 616 AND 617, REVENUE VIL. HARNIKALAN, TEH. AND DIST. BHILWARA – 311001 (RAJASTHAN).

                                        Dated 29.07.2020

                                        E-AUCTION_BHILWARA_HHLBHL00439543

                                        I still haven't received Original document yet for this property. Please tell me the status where is Documents?

                                        Should I need any Legal Help ?
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Respected Sir,

                                        Greetings for the day!

                                        We understand that our team got in touch with the customer regarding his concern and shared the requisite information in this regard . Do let us know if you need assistance with anything else.

                                        Regards,
                                        Indiabulls Housing Finance Limited.
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