IndiaBulls Complaints & Reviews

Hi, I made a transfer of RS 3880 from dhani wallet to my bank account yesterday 6th Dec at 5.30 pm . I haven't recieved my funds yet in my bank account. Knowing that today is working day for banks so why taking so long when it usually takes 4-5 hrs via NEFT . Please sort it out as I need the funds urgently.

My last installment is due but there are a lot of extra charges that have been levied like late payment fee, bounce charges etc. But none of them make sense. There are reasons behind this.
First of all, I availed moratorium till August 31st but I was still asked to pay before 31st August. There you people imposed charges, Then after the moratorium period ended, I paid every month till November but manually. Again charges were imposed even after informing that I don't use that savings account anymore registered with Indiabulls.
And then these late payment charges even after availing moratorium.
Last installment of ₹1033 is due, I'll pay on 5th December and foreclose my loan account with Indiabulls but only if all these charges are taken down.

Let me know asap so that I'm able to pay tomorrow otherwise you can put more charges and I won't be paying.

There is no response on mail from you since you only know to send case closure emails as if a bot is sitting there to deliver assistance to us, hence I'm putting my complaint here.

Loan account number - IPERDEL02675364
customer ID - [protected]

Please update my fund transfer details dhani wallet to bank saving account ad as a benefisry, it is not reflect my bank account

Meri loan id 14534453 mai karuna yadav dhani loan dharak hu maine dhani app se loan uthaya tha leki 3 mahino se mere account se kist bharne k dauran bhi payment kati ja rhi hai aj tak kul payment 4000 tak kat li gyi hai krupy kar yeh ammount muzhe wapas dilane ki krupa kare

I have transferred 4253₹ from my Dhani wallet to my bank account on 28 Nov and my Mobile No. is [protected].
My query is that it has been 2 days and yet i have not received the money in my bank account that i have given as benificiary on Dhani App. They were really supportive when i was going to take loans but after i took the things turned upside-down. I already have mailed and called customer care and nothing has been done. And i did it 9 times today and nothing has happened. Even some of their emails are fake. But at this point all i care about is a solution regarding my problem and that is just complete the transaction of 4253₹ that i have initiated via Dhani App by tomorrow.

Dhani app taken 4-5hour but 6hour later not received money([protected])

Re: Money deducted both in Bank account and wallet for card order : mobile: 9740****** [ ref:_00D7FpRVA._5007F14rEfO:ref ]

My money deducted in both bank account and wallet for physical card. Sent 5 emails waiting from 2 month. Bloody people not responding and not refunding amount. Customer care people are careless people

Dear sir/mam

श्री मान जी, मैंने indiabull dhani से personal लोन लिया था।
अब इस कंपनी के धक्केशाही के बारे बताता हूँ। पहले तो इन्होंने lockdown में emi में moratorium नही दिया। इनके ग्राहक सेवा केंद्र को बताने के बाद भी कोई सुनवाइ नही हुई।
उल्टा एक महीने की emi बाउंस हो जाने बाद वो ecs/ACH/चैक को उसी महीने तीन-तीन बार लगाते है, तीनों चैक बाउंस होने से बैंक खाते से bouncing चार्ज कटते रहे और लोन का जुर्माना अलग पड़ता रहा। मेरा 15000 व 54000 रू के लोन की सभी किस्तें चली गई और सिर्फ 3-4 चैक बाउंसिंग के 5400 व 8000 रू जुर्माना पड़ चुका है, बैंक से पैसे कटे है वो अलग।
RBI कैसे इतना ग्राहक के साथ अन्याय करने वाली कम्पनी को कुछ नही कहती। ये सरासर एक गरीब वर्ग के लोगो के साथ अन्याय है और एक अपराध है। मै विनती करूंगा इसका समाधान करें। ये बहुत ही गन्दा व्यवहार है बैंक द्वारा एक ग्राहक के साथ।
आपका धन्यवाद
मनीष कुमार-
[protected]

I have repaid full amount several weeks ago but no NOC is provided. Dhani loan India bulls is doing fraud by not updating payment & taking money and making collection people come near house again and again.
Dhani India bulls sent email payment received but are not updating on app and not providing NOC which is still reflecting on CIBIL

Dear Sir/Madam,

First of all no customer care person is responding on the same please give number of customer care because the number which is there in your portal or anywhere else in the net is not picked up any manual person.
I have done transfer of Rs 5000, yesterday & 2000, 269 respectively to my bank account from my dhani pay wallet today done in the morning but not credited any of the three transactions to my beneficiary account yet for which screenshots of the transfer initiated is attached herewith for your reference and i also want to state that i have mails 3 times before regarding same issue to [protected]@indiabulls.com,
Service_Dhani,
[protected]@dhani.com,
[protected]@rbi.org.in,
[protected]@dhani.com,
[protected]@dhani.com
but i have not got any reply from any end.
Please send us the status of the NEFT which was done yesterday or credit the amount of all the three transactions or credit back to my wallet at the earliest if not then now i feel like cheated
Raj Kumari
My Bank account no. is [protected]
SBI
Name: Raj Kumari
IFSC Code: SBIN0013209
Mobile no. [protected]

Dear Dhani Member, I paid 6122 / _ rupees to Hyundai Motor Company from you on 6/11/2020, but Hyundai Motor Company says that we have not received any payment from you. If my payment has not gone to them, then who has gone to them. I have also mailed to Hyundai Motor Company several times for this. But they say that none of your payment of 6122/_ has come into your account.

You are requested to clarify this payment that the motor company has got it on the payment.

If we do not get our money back, then I will complain in the Agence Consumer Forum of Dhani India Bulls. And the case of the trap will also be registered.

You two companies, Hyundai Motor Car and Dhani India Bulls, explain anything among themselves that they have to do but I want my money back.
If we do not get our money return then I will take action against both the companies.

This is behalf of My brother and he had taken an loan with indiabulls.. very recently he has lost his job due to corona effect across the world.
However the recovery agents are not understanding and also he is not finding any job so far.. being job less he is unable to clear the due's.

But the recovery agents are coming to house and shouting, demanding for due's and also using abusive words to ladies in home.
This is not at acceptable.
I understand when ever they are offering the loans to all people, they will force and give the loan, but now the situation is goes wrong due to corona effect but banks and recovery agents are mercy less which is really feeling so sad.
when a person didn't find the job? how will he clear the dues??
Pls somebody support us and help us.
this is a kind request on behalf of my family...

His name : Venkatesh. N
contact no. [protected]

I am unable to log in into Dhani Application since long and because of that have to pay unnecessary penalty charges, I want to foreclose my loan but due to log in issue unable to do that as well. Worst Application ever seen. Kindly get this cleared asap

Hello,

I bought ICFL NCD but where can I view it and its valuation so can you help me with it?

Earlier Karvy was there so I could check there but now I don't know and none of the customer service email or number is working.

I need to know it urgently so check it and revert back asap.

Thanks
Bhavin

Hi,
I have paid the emi regularly two months in a row from there Dhani Pay app where they show that payment is due, please click here to pay.

Now they are saying the amount is outstanding as the amount went to wallet instead of loan account!!

Now tell who manages the app, you are giving option to pay, I paid you now if the money is transfered to loan account or wallets, do I control it. I just pay the amount now if your app is not fully developed it's not customer problem.

Money was paid every month so you should update it.
Loan aGreemnt no - IDHADEL09021433

Tried to contact dhani support team by all channels email, phone, twitter, collection agent since last three month none have nay information they collect the payment snaps from app and my bank statement then no one came back.

Recent interaction happen with twitter where the lady said you paid to wallet you have to pay to loan account!! Now tell where is the option on the app which says your payment is going to wallet not to loan account?

Pathetic services and lowest grade responses received so far from dhani

Money not credited to my bank account from wallet it almost more than 48 hrs
My registered mobile number is [protected]

My name is Rabin parui.my Dhani pay mobile number [protected], Sir I am transfer 1948 balance but not credit beneficiary account, .my email id [protected]@gmail.com, please help me sir.2 day's already over money not received..

I have done transfer of Rs 2466 to my bank account from my dhani pay wallet yesterday in banking hours nearly done in the morning but not credited to my beneficiary account yet for which screenshot of the transfer initiated is attached herewith for your reference and i also want to state that i have mailed 3 times before regarding same issue to ([protected]@dhani.com) and ([protected]@dhanipay.in) but i have not got any reply from any end. Please send...

Dear Sir/Madam,

First of all no customer care person is responding on the same please give number of customer care because the number which is there in your portal or anywhere else in the net is not picked up any manual person.

I have done transfer of Rs 2466 to my bank account from my dhani pay wallet yesterday in banking hours nearly done in the morning but not credited to my beneficiary account yet for which screenshot of the transfer initiated is attached herewith for your reference and i also want to state that i have mailes 3 times before regarding same issue to ([protected]@dhani.com) and ([protected]@dhanipay.in) but i have not got any reply from any end.

Please send us the status of the NEFT which was done yesterday or credit the amount of Rs 2466/- back to my wallet at the earliest if not then now i feel like cheated.

My message to indiabulls dhani:

All Team,
Listen to me carefully.

If you do not stop humiliating me I will surely file a complain against you to RBI. Last October I have made the payment through indiabulls app and also you have debited my account with same EMI.
I HAVE ATTACHED ALL THE SCREENSHOTS. I WILL NOT PAY ANY OF THE CHARGES BECAUSE YOU PEOPLE ARE CONTINOUSLY debiting my account and I am also filling a complain against you to every authority who are regularising the loan collection ethics. You are CONTINOUSLY molding a person even you have been paid emi in advance and still you guys are not adjusting it.
Beaware this is the last warning. If you guys will do like this only then I will not pay any amount to the company. I will not pay any charges and you must compensate me with emi bounce charges.
DONT TRY TO BE OVER SMART
THIS THE LAST WARNING FROM MY SIDE

Regards,
AMAN AGARWAL
+91-[protected]