IndiaBulls Complaints & Reviews

Dear dhani,

The following loans (Loan no1 : idhadel08778608, loan no2 : idhadel[protected] was supposed to get auto debit emi on 05th of every month! But you didn't auto debited them! So when i emailed you regarding this! You worst ever customer support responded after one month and shared a link to manually pay the emi and i have paid via the link! Now it is showing i have overdue charges! You didn't debited the emi on time and why should i pay the overdue? Please clear the additional unwanted charges and close my loan account asap!

I have emailed your customer support! As we all know that is the worst support ever i didn't got any resolution till now! They called me and said they will update to me in 2days and it's been a month since they said those words! So kindly check and close the loans!

Thank you,
Hrithik padamata
+91 [protected]

I made two transfers from wallet to bank req of rs 5000 and rs 2610. It has already been 48 hours and i have still not received in my account.

Customer id-[protected]

I took a loan of ₹ 3150 from dhani app and i got ₹ 2445 only but i did not use the money from that loan. I tried to get that loan closed and also tried to contact them but their number was not reachable. Then one day i suddenly get a phone call. On their behalf and i am told that you will have to pay an interest of ₹ 73 this month. And they said if you do not pay this interest rate, then you will be fined ₹ 450. And i did not fill that interest because i did not use the money from that loan, but they still imposed a fine of ₹ 450 on me with an interest rate. And i was told. If you do not pay this interest rate, then you will be fined next month too. The entire exchange with an interest rate of ₹ 450. And when i asked them that i should have received ₹ 3150. But i got 2445 rupees as a loan, then they said, we do not know. Why is it given you such an amount. And now those people are telling me that if you did not pay the interest rate. Then you have to pay more money with a penalty. And now they are telling me that now you will have to pay money along with your loan amount along with 1 month interest rate plus with fine. I applied for ₹ 3150, they gave me 2445 rupees and now they are saying that you have to pay 3695 rupees.

Dear sir
My loan no is iperind[protected]/- rs total loan and this loan emi 3900 rs monthly sep. month emi due to 05.09.2020 my account returned
And my dhani cares credit line application loan avail 4940 rs 09.09.2020 my dhani care loan application no cl04900501 disburse details as mail your company dhani cares credit line disbursement details 4050 loan amt disburse towards your existingdhani loan

So i request jab mere nye loan se meri dhani loan ki due emi mai 4050 rs disburse ho chuka hai to mera loan ka due kaise aa raha hai and so please mujhe mere loan ka nya statment send kare
And this problem solve it as soon as possible

Ashish bhawsar[protected] india bull dhani loan no iperind04079260 india bulls dhani care credit lin application no. cl04900501

Dear sir
I have taken loan from indiabulls from rohini branch having loan account number hhlrhn00432219.
My tenure of loan has increased from 20 years to 30 years without my consent and knowledge
The interest part in emi amount is 10000 rs in 10238 rs emi however principal amount is 238 rs my principal amount is not decreasing with payment of emi which lead to heavy load.
Kindly reduce my tenure and adjust principal amount of past emi i have paid.

Regards
Amit bahri

Hello i am dheeraj. I took loan from indian bulls company in july 2019 where i kept 24 months if emi. The period should complete on june 2021, but it showing as august 2021. I am having 2 bounce charges.

The main motive of this complaint is, indian bulls company is charging 2emis in a single from last two months. I enquired with my related bank and they told the issue is raised with indian bulls company. They are charging the amount double time. The bank office asked me to speak with indian bulls customer care, but none of the provided numbers are working even in working days.

I need help to resolve this issue asap, otherwise i may face the same problem in the coming month too.

Reminder : 3.

Subject : request to remove finance charges and give a repayment plan for my outstanding amount on my loan id 53917370

Dear sir/madam,

I am a customer of indiabulls loan id 53917370

Please note, up to the march 1st, 2020 i have been promptly paying my monthly payment and almost half of my loan amount i have paid to you, but due to covid19 lock down in our country since march, 2020 i have lost my job, and i do not have any source of income, as i am badly struggling to survive in absence of job. Plus i am suffering with a high risk mdr tuberculosis, taking treatment in govt hospital past one year, therefore i was unable to pay the monthly emi bill during this lockdown,


As announced by rbi and govt of india, to grant a moratorium relief to any consumer, i had applied for the same by email and tried calling your customer care several times, but no one was coming over phone, instead calls are going on automated voice system, so i never got any confirmation from your end so far.

I still do not have any job, but i am constantly trying to look for one, a job after september months is expected to me, therefore i will be able to pay my emi bill from last week of october 2020.

Hereby i request you :-

1.) please send me my loan statement, from march to september 2020,

2.) please remove the financial charges/late payment and unnecessary penalty from my statement during moratorium period march to august, as per rbi moratorium regulation/govt. Of india directives to give relief to customer during this hard situation of covid19 pandemic.

3) my current financial condition is very bad, and i am finding it very hard to survive in life due to this lockdown and job loses, therefore i can not pay my monthly emi amount rs.7931, therefore please increase the loan tenure to another 24 month, and give me a new repayment plan for rs. 4000 per month emi approximately, this way it will be easy for me to reply my balance amount in this hard crisis situation.

4) my current emi/ecs is going from my hdfc bank, this is account is rs.10000 monthly min. Amount account, which i can not maintain during the crisis situation, therefore i am going to close this account, i have zero monthly average bank account with kotak mahindra bank - request you kindly send your representative to collect necessary details and switch my monthly ecs payment from hdfc bank to my kotak mahindra bank account. (I have already sent you my cancelled check and other details by email of kotak mahindra bank)

5) also please note, though i have been trying to contact your customer care directly to discuss my situation, but yet i am not getting any response on the same, besides your collection agents has been contacting me constantly, using a threatening language and filthy words, this is causing me a great mental agony and harassment,

Today dated 14-sep-2020 your collection agent mr. Yogesh kumar, phone no.[protected], called early morning and came at my address about 9.30 a. M., forcing me to pay right away and used a very rough and filthy language with me.

I request you kindly to stop them from harassing me and please have a direct communication with me by your own company executives, if my above request is not taken into consideration and if such act persist, i will have no option but to seek for a legal advice and file fir against the agent and the indiabulls finance, also will approach for a help in consumer court, write the matter to rbi and govt of india finance dept over social media and rbi bank of ombudsmen for such harassment, as my intention is very clear to pay your outstanding, but with some relief in form of extended emi option. Because due to lockdown and global covid pendamic19 i am really facing a very hard time. And under no circumstance i can honor total outstanding payment right away.

Await your kind reply with a repayment plan solution.

Thank you in advance.

Rgards,

Bharat kamat.

New delhi.

I am receiving spam messages offering personal loans from india bulls dhani company regularly when i have not made any queries.

Get this sorted, here is my number [protected]
Opt me out your message list

Dear customer service,

Refer my home loan a/c no hhleok00121522 with indiabulls.

This is in regard to home loan interest rate charged on my above said a/c.

Kindly note the followings:

1) that as per your email dated[protected]As attached), you were charging interest rate @ 10.20% p. A. Till july 2018 on my indiabull home loan a/c.

2) that as per your email dated[protected]As attached), you increased your interest rates by 0.20%. This increase was with effect from august 1, 2018. Hence revised interest rate were 10.40% p. A. Wef oct 2018.

3) that as per your email dated[protected]As attached), you further increased your interest rates by another 0.20%. This increase was with effect from october 1, 2018. So new/increased interest rates were 10.60% p. A.

4) hence the latest interest rate increase was in october by 0.20% p. A. Accordingly, interest rate on my home loan should be 10.60% annually.

However, erroneously /co-incidently, i was charged interest rate @ 13.60%. But it should have been 10.60% as per your above attachment.

Kindly note that i am the only bread earner of my big family. And i have been regularly paying emi's (Without any default) on all my loan accounts i. E. Indiabull home loan, axis bank personal loan (12.99% taken 2017) etc...

You are requested to kindly refer your email dated[protected] on interest rate increase. And revisit my home loan interest rate afterwords.

You are requested to please be kind enough to charge interest rates as per your email. And do the needful for charging fair interest rate on my home loan a/c with indiabull.

Your compliementary response is awaited.

Thank you very much for your kind support.

Jai prakash singhal
Mobile [protected]

Yesterday I have transferred 6530 from Dhani wallet to my bank account. The amount not credited to my bank account so far. Please take immediate action

Yesterday I have transferred 6530 two transactions. 5000 and 1530 from Dhani wallet to bank account. Amount not received in bank so far. Please see the issue

I took a dhani credit line loan (₹3060) from indiabulls dhani app on 18/06/2020.

The installment of which was to start from august 2020 but the first installment (₹61) of the loan despite having sufficient balance was not deducted from my bank account and charged for late payment.

Due to fear that my cibil score is down, i made full payment with charges from the dhani app but again this month september installment was not deducted from the bank account.

Then i have emailed in customer care, customer care asked for my bank statement, i have sent, but it has been 3/4 days, till now my problem has not been resolved and no response has been received.

On playing the game in dhani app, you get dhani cash, which gets converted to real money when the installment is paid on time, but the dhani cash installment of august has expired due to the late installment.
I also want my dhani cash back.

Despite my no fault, i also want the late emi charge given in august.

I am afraid that my cibil score may go bad even though i am not at fault

I am existing customer of indiabulls ilap : hilahye00410681.

In indiabulls applied loan of 13000000 and paid 26 emi’s of 37 lakhs.
Now foreclosure is showing 13600000 after paying of 37 lakhs.

Please help us.

I have been looking for answers and clarification from Indiabulls homeloan department regarding the ROI which is 10.7 since feb 2019 till today. I have opted for floating ROI as per agreement, but because i unsure if 10.7% is as per govt regulatory OR this needs to be fixed from Indiabulls as i just noticed and feel 10.7% is quite a lot actually. I haven't got ANY answers to this query yet from Indiabulls.

Requesting here if this can be clarified. Let me know if need more details.!!

Dear Team,

Dhani has one of the worse customer service teams you will drop multiple emails but they will not respond to you they have deducted EMI twice from my account but they are not responding that why they have deducted the same;

I've been charged overdue charges today and that too ₹626 in my moratorium period which was till Aug 31. Now I want to make payment today but the amount includes those overdue charges. Kindly remove these charges so that I can make payment.

I transferred rs. 4100 from dhani general balance to my bank account yesterday but till now the amount has not been credited in my bank account.
Please sort out issue as soon as possible.
.

Hello sir
Mera name shivam sharma hi or maine indiabulls se 3000 ka loan liya tha jo ke cloase ho gya phir maine 6000 ka loan liya tha wo bhe close kar diya but lockdown mai bhe sare emi pay kar de but indiabulls dhani application mai 491 rs overdue dikah rha hi,
or 295 ka extra charge bhe lga diya hi 31 agust 2020 ko
mere account mai hamesa balance rehta tha emi date se pehle he or auto deduct hota tha,
maine bar bar mail bhe kiya screenshot or bank statement bhe bheje,
customer care bhe sahi se bat nhi karte hi mere pass sare call recording hi jab jab maine bat ke complain bhe ke,
Customer id [protected]

My name is vinod. Once i just enquired about dhani loan long back. From that day onwards i started receiving messages and calls from the indiabulls and dhani team to take the loan. So many times i told them, that i'm out of my financial situation. So i don't need it anymore. Still, they keep on calling and texting me regarding their loan offer. Even i blocked every number that i received from them.

Still, i'm getting messages, calls, and mails from them. I request to take necessary action against indiabulls invading my privacy

Dear sir,
I avail a loan on 16aug. But the loan details and loan repayment ditails not showing in dhani aap please find the attachment.. When i click on any bottom it's something that message.. Please help me out as soon as possible..

Still waiting for response..
Customer care told reinstall the app i uninstall the aap and re install it still i facing same problem.. Finally i am hopeless.. No hobe for the solution.. If you check history from 16 august to till now how many mails and complaint i registered from my side.. Still never get any solution...

I am sorry i don't know that you give that type of service...

I can't see my loan summary and also i can't see my wellcome kiit..

Hope you understand my situation..

Please don't tell keep patience i have already 14 days..

Please find the attachment and see after i get your mail i reinstall the app then i show..

What type of service

Sorry to say really disappointment..

My register mobile number-[protected]
Sashikanta pattanayak

Regards,
Sashi kanta pattnayak