IndiaBulls Complaints & Reviews

Dear sir,
I avail a loan on 16aug. But the loan details and loan repayment ditails not showing in dhani aap please find the attachment.. When i click on any bottom it's something that message.. Please help me out as soon as possible..

Still waiting for response..
Customer care told reinstall the app i uninstall the aap and re install it still i facing same problem.. Finally i am hopeless.. No hobe for the solution.. If you check history from 16 august to till now how many mails and complaint i registered from my side.. Still never get any solution...

I am sorry i don't know that you give that type of service...

I can't see my loan summary and also i can't see my wellcome kiit..

Hope you understand my situation..

Please don't tell keep patience i have already 14 days..

Please find the attachment and see after i get your mail i reinstall the app then i show..

What type of service

Sorry to say really disappointment..

My register mobile number-[protected]
Sashikanta pattanayak

Regards,
Sashi kanta pattnayak

I have a term loan which started in 2015 with 180 instalments @13% interest rate. Over time this has now increased to 300 instalments and at 16% interest.
Now with rate of interest going down as directed by Govt. Indiabulls is not changing any rate.
Also, when i requested to convert the loan to Housing Loan the same is being denied by Indiabulls.
Please help.

Hi Team,

This is to bring to your notice that I am following with indiabulls since May but never got any response from them, even they have spoiled my cibil and show overdue charges in the cibil.

I have paid my Emi till may but due to covid I am the only earning member in my family so was not able to pay EMi from June to August and as per the RBI instructions if the customer is availabling moratorium not able to pay EMI. it should not affect Cibil and they will charges any penalty charges.

But these pathetic indiabulls team is even bothered to reply my email and even there contact given in the website is not working.

I am really disappointed with the worst customer service given by them.

My loan account no LANS[protected].

I request the team to kindly look into this matter n resolve my concern regarding overdue and cibil,
Already I have emailed to the RBI team regarding the worst service given by them to the customer.

Hi I have wrote so many emails to support team I have issue from my dhani wallet.i have transferred 5000 from dhani wallet to my personal account till now amount has not been credited to personal account

I have taken loan from India bull housing finance ltd for my flat in 2014.From then my interest rate never decreased automatically when RBI cut rates but increased automatically when increased by RBI.So I have to paid them 8K every time to decrease interest rate. Now my interest rate is 10 percent even though now offering 7 percent today. India bull housing always has no transparency in transactions. If I never decreased interest rate by paid them money then my interest rate would be 13%.So my opinion is that never go any NBFC like india bull housing, GIC, LIC housing, Dewan etc.
Always take loan from SBI, HDFC etc. I now feel cheated as they never have feeling/emotions for old customers

Dear sir,

I am shrikrishan kumar. I am working with india bulls housing and finance ltd. India with system manager alok kumar singh and his team. I had applied for education loan in india bulls housing for 100000 rs. After doing all the paper work needed i submitted my loan application to the officials of loan department. After all these paper work they asked me to pay 5500/- rs as processing fees for education loan, which i paid to them by upi in their account number [protected] o[censored]nion bank of india, mumbai main branch. (Fund transfer details are attached with the mail as the screeshots of mobile screen) with reference number[protected].

After paying the amount one day later they again asked me to pay 9999/- rs as security amount in the name of rbi. Which i had paid threw google pay to them on 08/08/2020 to their bank of india account no. [protected]. Now they are again asking me to pay 14500/- rs by other means like some agreement charge to get my loan sanctioned. As i found these official suspicious and fraud for asking me to different amount again and again so i haven’t paid the amount to them yet, and complaining it to you.

I applied with my contact no. [protected] and communicated with below different numbers - [protected] (All the documents sent on this number), [protected] (Also communicate with this number many times) and final communication held with alok kumar singh on [protected] this number.

Today in morning, he told me to pay rs 9999/- and assured that my loan will be credit in my account within 2-3 minutes, then i paid the amount after that he was not picking my calls, after 10 to 15 calls they message me on whatsapp that can't talk now, whatsapp only! I messaged him on whatsapp and asked about my loan then he asked me to pay more 14500 rs for some agreement charges. But i was not able to pay that huge amount so i told him my inability to pay that amount and ask him to cancle my loan and to refund my amount.
After some days i received one more call from some indiabulls loan cancellation and they asked me to pay rs. 300/- for cancellation charge and to get refund in one week, but i denied to pay more money and asked him to refund amount in normal processing days. Now i m trying to call on indiabulls customer care no. [protected] (Also communicated for the loan in last days on the same number), but now even this number not connecting.

I am very depressed now because of my stucked money in indiabulls consumer finance ltd.

I am requesting you to all please refund my money as soon as possible.
Please please please please please please

Sir i am a middle class man with lots of responsibilty of my family on me so i am requesting you all to please look into this matter and please take needed actions to punish the people involved in this action and help me to get my money back as soon as possible.
Thank you

Regards,
Shrikrishan kumar
[protected]
Documents attached:-
1. Loan approval letter sent by indiabulls

I’m not able to login in to my account.. It is asking for the document details for dhani wallet when i’m entering it is showing msg that the mobile number is already registered..
Ss is attached.. Pls do the needful asap..

Hello my name is Harsh Kumar and i was employed with Indiabulls Securities Ltd connaught place hamilton house branch in the year 2010. When i left the job i couldnt get my relieving letter. So kindly request Indiabulls team to provide me the relieving letter as it is needes to join my new company on urgent basis.
My employee id was 00165008 and was on the post of Relationship Manager. So pls provide the reliving letter asap.

Hi dhani,

First of all i'm fed up with your customer care. I cannot write any more emails and can't call you to listen we are running with low staff and the call ends.

My issue is in dhani loan section i have a loan of rs 976 which i didn't took. I got a email also with the loan agreement but that money was not transferred to my bank or i haven't used that money for dhani credit line.

But you have auto debited that money in return from my bank. So i request you to please look into it and refund my money asap.

The reply i got from your email support is we have updated your dhani loan please check. But i don't find any update regarding that. So look into the issue and refund my money. I have sent you a email with the bank statement for the month of april also.

Im attaching a screenshot of the dhani wallet statement sent by your email support to me in that you can clearly see there is no transaction on 03/04/2020 .

Loan no : idhadel08788166

Loan date :[protected]

Auto debit date :[protected]

Thank you,

Hrithik

+91 [protected]

Hrithik. [protected]@gmail.com

Dear sir/madam,

I have sent many mails regarding my cheque bounce and overdue for my dhani credit line. I haven't get a solution yet from your end. It has happened all because of your staff at coimbatore branch. He misguided me that not to maintain a sufficient balance in my account for the month of june'2020. Because of him only my account got bounced. I send many mails to [protected]@indiabulls.com & [protected]@indiabulls.com. But no solution yet. They have given wrong commitment towards this issue. I kindly request you to please listen and take necessary action against them. If not then i will take this issue further legal action.

Names of the staffs are as follows:
1. Mr. Kamesh - collection executive
Mobile no : [protected]

2. Mr. Suresh - manager.
Mobile no : [protected]

Address : indiabulls ventures private limited, sathy road, ganapathy, coimbatore.

Mr. Kamesh promised me to give me the solution. But everyday he was giving me wrong commitment and not loyal to his work. I was doing a follow up with him for 70 days. No momentum from him. Now he is not picking my call and simply avoiding me. For his mistake i will not be able to pay the particular emi, bounce charges and other. He is blaming other persons. Mr. Suresh also gave me a commitment to waive off the bounce charges as because of their mistakes. Now the staff from coimbatore office said that they are not responsible for dhani credit line and asked to contact customer care. I called cc people couple of times. They are not even understanding my question and didn't provide me the solution. Worst experience ever i faced in my life. He has promised me to get the solution for the past 80days. Now they are trying to escape from this issue. My cibil score is more important for me. Due to your staff mistake i am suffering and losing my cibil score. So kindly enquire the above mentioned persons and revert me back at the earliest.

Dear concern nch /docket no.2176949
As i have already complained to you regarding my home loan at indiabulls finance limited. Here i am still waiting for your resolution. If you need the all emails to check date of sent please let me know.
1. As i applied for moratorium since apr 2020-august 2020 why 7 bouncing charges @ 590/- has been occurred my debited account of hdfc since i have sent an email on 24th june with 2 times reminder by enclosing bank statement (Which was asked by indiabulls customer care executive) there is no response from your end, this is just pathetic services cheating customers.2 you have clearly mentioned in moratorium letter deferred of emi will be extended for the no. Of months which i will be taking for i. E my moratorium deferred months are apr - august -5 months interest to carried on which is inr 35650/- this is equal to more than 2 emi and 5 emi to be added.??? According to your new repayment scheduled plan tenure has amended to 132 tenures how??? Emi amount has been increased to inr 13658 instead inr 13207 no where mentioned amount of emi will be increased checkout your moratorium letter. This is again cheating with customers. No one from indiabulls is answerable for this complaint since 3 monthsinstead i am getting only such emails.. We have tried calling you on your registered no there was no response and your queries has been resolved. They resolve the queries by self - making customres fool.3. My loan account is on floating roi but in the last 2 years only you have increased roi??? As of now home loan roi is very low but you have not been amended-again cheating its means if i will continue my account with you my roi will go up to 20 % in a few months. (Ref: circular dated march 27, 2020 and bearing number rbi/2019-20/ 186 dor. No. Bp. Bc.47/21.04.048/2019-20
Issued by the reserve bank of india ('rbi circular')- check out article b)
4. your customers care agents are not liable for your company. Maybe you have trained like this to cheat people. Trust me, in the last few months nothing has come out from you, i can call you by waiting on call for 1 hrs. But your professional only they can send email i am not reachable.. This is how your company is growing with such irresponsible people.

Account holder name - jitesh kumar deshmukh
Loan account no. - hhlnod00353458
Emi amount -13207
Date of deduction -10th april, 10th may.10th june 2020
Registered mobile no.- [protected]

Regardsjitesh k. Deshmukh
+91 [protected]+91 [protected]

I'm Asiya from Chennai. From your bank I have 2 personal loan due to this COVID19 situation I can't able to pay the EMI so I applied for Moratorium from the month June to August but on your side you have Updated only for the month of June. But I have applied for the month of July and August for that I have screenshots and request by sending mail to services department but no one response for my request. Daily everyone calling and asking to pay now the EMI in harsh manner. If I have money I will pay the amount immediately but I don't have any income now as per Government instructions we applied for Moratorium. Kindly please help me sir, If not keep on doing calls and talking in harsh and rude manner by giving pressue I don't know I will leads to die because of your bank sorry to tell like
this Sir.

I've foreclosed my Loan on 30 July 2020, since 15 days excuses are given but they are not issuing the NOC FOR LOAN ACCOUNT S[protected].
THE MANAGER NAMED VIRAJ. JADHAV IS abusive and Illmannered official. Please issue my NOC.
Register: [protected]
[protected]@gmail.com

Dear indiabulls finance team,

We got a call from one of indiabulls finance team executive saying that needs any personal loans and we asked to him 2lakh. He share the all details for us. I[censored] want please check the below trail mail and we processed everything and fees charges also paid rs 3000 to below account,

India bullsdhani finance pvt ltd.

Ac no:[protected]
Ifsc code :- utib0000607
Bank: axis bank

Thanks regard
India bulls dhani finance ltd

For your reference i attached screenshot of amount payment in this mail.

This details send to us trough this number +[protected] name reena.

We done all this after this again they demanding 21000 have to pay for some fees charge then only get it loan amount.

Request to you please check this details and all and do needful to me.

This is the faker or this is the process because no one can use other name to fool some one.

Thanks in advance.

Thanks and regards
Narasimhamurthy

Loan application no - iperhyd01004216
Registered mobile no - [protected]
Registered mail id - [protected]@gmail.com

Dear sir,
I am so sad to inform you that you persons first provide me credit line loan amount rs 19000/- when i close it you charged 24300/- too much loss and i also not able to use that 19000 amount.
Another thing i paid emi by dhani pay from credit card.
But you people showing emi due and bank also charged 490/- as check bounce charge? Why?

Now also showing emi over due.
You people what you want?
I am too sad that i can't explain in words.

I am thinking why i applied for dhani credit line?

Dear sir
I took housing loan no 00044421from dhfl with insurance of rs 1752017/- on interest 8.55 for 20 year tenure. Whoes emi 15435/- debited in my account. Now as per dhfl my loan transffered to indiabulls with account hdhlgug00486592 and indiabulls increase my interest rate from 8.55 to 10.20 tenure 20 year to 30 year and emi also encrease amount rs 15435/- to 15565/-. Insurance and pmay status not clear by indiabulls. I have not recd any physical document regarding this. Rbi also reduce thier repo rate but indiabulls still increasing interest rate. I am also complaining to rbi regarding this. Indiabulls executive regularly call me to transfer home loan to other bank. This is a harresments to customer.
Request you to pls help in this metter.

Thanks @ regards
Madan singh rawat

This is in reference to my personal loan which i want to foreclose. However in the dhani app services it’s not giving me the option of foreclosure under service request.

May you please assist to the earliest.

Find below my details:

1) loan application number: iperpun08357114

Agreement id: [protected]
2) registerd email id : confidential
3) registerd mobile number: confidential
4) your concern in brief

I want to foreclose my personal loan account however i am not getting foreclosure option in my dhani app under the following steps i followed:

"you can foreclose your loan through dhani application by following below steps

Step 1 - log into dhani application

Step 2 - go to""my active loan""available on the home screen
Step 3 - select the loan you wish to foreclosure
Step 4 - click on""service request""from the top right corner
Step 5 - select""foreclose account"" & set foreclosure date (Same date)

No option appearing for foreclose account under service request.

Hence i contacted the customer services via phone 6 times and all the times the associate girls who answered the phone were rude and kept telling me i cannot foreclose my pl as the emi date is 5th so the should wait till 14th of this month.
When i probed then that i require to close this pl as i have applied for home loan and it is in urgency, they disconnected the phone and was not ready to help.

I have even raised by concern via email and the reference id for the correspondence of contacting dhani app customer service is 13540991

I need help on urgency to get the foreclosure done for my pl account hence request assistance with the same.

Atleast le time know if the foreclosure icon not appearing in my dhani app under services is an issue then which dhani office i can visit in my city pune to get my foreclosure done as it’s not possible to wait till 14th of the month to close my pl with dhani

I sent money from wallet to bank twice in different different account one is union bank and another one is saraswat bank but past over 48 hours still bank account not credited. I tried to call them and mail them also but no positive response

Hi team,

I am an ex- employee and I have not received my relieving letter and and full and final payment.
I need my relieving and fnf on urgent basis.
I have also marked a mail on ivl.resignations but it seems no one is interested to resolve my problem..
Resolve my query on urgent basis or else I have to mark a mail to Sameer Gehlaut and Pinank Shah...

SAP ID- 223659
Mobile no- [protected]

Regards,
Megha Waghela.

My Name Is. : Pankaj Ravindra Vende

Personal Loan Account No. IPERMUM01050362

with Indiabulls Vidya Vihar Road Branch.

I had taken personal loan from indiabulls dhani app on dated 10/04/2018 in the name of Pankaj Ravindra Vende.

I received personal loan amount Rs.62, 000/- from indiabulls for tenure 4 years rate of interest @ 26% & my monthly EMI will be 2091/- and emi payment monthly date will be 2nd of every month as per statement given below.

Loan Amount (INR) 62000.00
EMI (INR) 2091.00
Tenure (Months) 48
EMI due date (Day of each Month) 2
Rate (%) 26.00
Processing charges (INR) 1097.00
Agreement Stamp Duty (INR) 700.00
Current month EMI (INR) 972.00

Indiabulls are not deducted my loan emi ecs on time from my bank account on date after 2nd july 2018 inform to indiabulls staff, customer care for reminder of my ECS deduction.

Then indiabulls staff and customer care both peoples are told me that they have some problem in their system they provide me their indiabulls official account number of axis bank and told me to trf the emi amount in the same account number.

Indiabulls repeat same mistake again in then again i call to indiabulls executive and they told me the same thing trf emi in the same account.
After that indiabulls told me that we have some major problem in our system so if you want to avoid charges and penalty you trf your emi amount 2091/- every month 2nd date directly in our indiabulls axis bank account and share me screenshot then i we will update in our system and will not charge any charges to you.

after that i follow the same system every month 2nd date i trf my loan emi amount Rs.2091/- in indiabulls account and share screenshot to their executive on whatsapp.

I had done every things as per indiabulls says all emi paid on time but thereafter indiabulls charge me from April 2018 to July 2020 they charges me Rs.19, 000/- as charges and late fees penalties as late payment and emi bounce charges. When i am going to ask then they are forcing me to pay that penalty when i told indiabulls that i will not pay because i paid all emi on date and time then indiabulls told me if i am not paid emi then they filed criminal case against me. They are demanding extra money from me as penalty and charges.

I attached herewith all payment proof as a screenshots for your reference.

Thanking You,
Yours faithfully,
Pankaj R Vende.