[Resolved]  IndiaBulls — Item delayed


I booked some items from dhani store worth rs737 on 8th march 2022, for which order id was given ep2901506 and later i got message from dhani store that my items have been shipped with xpressbees courier service, for which awb number was [protected], expected delivery date was 14th march now its already 1st april2022 there is no status update for my items from dhani store, i called customer service they have standard answer i. E your product is in transit and you ll receive it soon, i called up xpressbees courier service, according to them my item is damaged and they have informed the dhani store regarding this on 17th march, but dhani store customer service says it has no information regarding this.. Calling dhani store customer service is a futile attempt, they have no answer to my query. Please can some one answer to this when i ll receive my item, if not i shall get refund in full at the earliest possible. I am attaching screen shorts of my order status fro both expressbees and dhani stores..
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Apr 1, 2022
Complaint marked as Resolved 
Money refunded into my account.
IndiaBulls customer support has been notified about the posted complaint.
Apr 01, 2022
Updated by Muaaz Khan
Problem resolved, money credited back into my account.
Verified Support
Apr 03, 2022
IndiaBulls Customer Care's response
Dear Muaaz Khan,

Do let us know if you need help regarding anything else on the Dhani App. We will be happy to help you. As of now, we are marking your last query as 'closed'.

Neha, Team Dhani
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