[Resolved] IndiaBulls — My freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet

ApurbaBarman

Jul 17, 2021

Address:

baidyapur, gangnapur, nadia, 741256,west Bengal

Sir today I want to pay my rent payment from freecharge app through dhani wallet and my rental amount is 10118 rs. After rent payment my payment was failed and freecharge also refund my 10118 rs but my refund amount not reflect on my dhani wallet. So sir please help me for refund my amount is 10118 rs which successfully refund from freecharge but dhani team not reflect my amount 10118 rs on dhani wallet. My dhani no is- [protected], my dhani email- [protected]@gmail.com, freecharge transaction id-OCRWR[protected], description bellow I sent some screen shot as a proof. please help me sir!!

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Aug 24, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Regards,
Team Dhani.

Jul 21, 2021

Updated by ApurbaBarman Dhani team also can call me [protected] no after 5.30 pm so call me please

Verified Support

Jul 22, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Regards,
Team Dhani.

Jul 22, 2021

Updated by ApurbaBarman really I my money not get without suicide I have no any option because its not my own money so please refund my on dhani wallet my dhani no is [protected] and contact no [protected] after 5.30 p. m available please refund my money I sent again screen shot

Verified Support

Jul 24, 2021

IndiaBulls Customer Care's response Dear Apurba Barman,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.