[Resolved]  IndiaBulls — refund of emi

My name is javeed beigh a, mobile no. Is [protected] and email is aamir.[protected]@gmail.com.
I had taken a loan of 7, 083 in october month. The emi started date is 5/12/18, as on 5/12/18 the emi didn't got deducted so i called the customer care of india bulls, he suggested me to wait till 11pm of not deducted you can pay manually. It didn't got deducted automatically, so i paid the emi manually by paytm. On the next day ie 6/12/18 it got automatically deducted. From 6th of this month i am continuously following up, i provided the details they asked but even now i have not received the refund of 1, 395.00. Every time they some more time.
The personal loan no. Is #iperban01339162.
Please do the needful as soon as possible.

Thanking you
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Feb 17, 2019
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2018
IndiaBulls Customer Care's response
Dear Javeed,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
Verified Support
Dec 28, 2018
IndiaBulls Customer Care's response
Dear Javeed,

We would like to inform you that our team is working on your concern. Feel free to get in touch with us if further assistance is required.
Dec 28, 2018
Updated by Javeedbeigh
If I delay the EMI payment for India bulls they will deducted the Bounce charge within 24 hours. Then how about my refund amount they kept for 23 days. Will I get free interest for January month EMI.
Jan 01, 2019
Updated by Javeedbeigh
Still my problem is not solved, nobody had called me. Please consider my issue. Already 27 days over. No response from them, they are very careless.
Kindly do the needful.

Thanking you
Verified Support
Jan 02, 2019
IndiaBulls Customer Care's response
Dear Javeed,

Apologies for the inconvenience. We have re-escalated this to our team and will get in touch with you at the earliest.
Jan 02, 2019
Updated by Javeedbeigh
It's high time for apology.
Show some action and sort out the problem.
Please don't trouble the people.
Verified Support
Jan 08, 2019
IndiaBulls Customer Care's response
Dear Javeed,

We understand our team got in touch with you regarding your concern. Kindly share the requested bank statement with us on direct message using given link, so that we can assist you in a better way.

https://bit.ly/2Rz3fS2
Complaint comments 

Comments

It's high time for apology. Now show some action and sort out the problem.
Please don't trouble.

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