[Resolved] IndiaBulls — Unauthorized charges taken on the pretext of giving personal loan.

Kula Prasad Bora

from Buxar, Bihar

Address:

IndiaBulls House, IndiaBulls Finance Centre (IVL Finance Limited.), 4th. Floor, IndiaBulls Centre, Tower-1, Senapati Bapat Marg, Elphinstone-West, Mumbai-400013. Phone: 022-61891019.

Loan Application No.: IDF173654/1654/2019874.
Request for refund of my 1.90 lacs taken by IndiaBulls on pretext of giving loans.
I had applied for a personal loan of 1.5 lacs. The first communication of taking charges for passing the loan started on 30.10.20 with an amount of 3.5K which I deposited in their account & today is 5.1.20. And I have not received anything yet in my account. My grievance is till date the total amount taken from me by IndiaBulls on pretext of giving loans (mentioning that every charge would be refunded along with the loan) had reached 1.9 lacs. Finally, I was told that my loan has been cancelled as I don't have an insurance policy and hence for getting back my refund I have to pay Rs.17500/- as cancellation charges which I did. Even after that I was not given my own money. And the height reached when I was told after some days that my loan has been sanctioned & the amount is 3.80 lacs including my refund amount & for getting the amount I was told to deposit 20K again as NEFT charges. I declined politely & told them to return my 1.9 lacs as soon as possible. Instead I was forced & threatened to take the loan.
Respectfully & earnestly I request you to intervene & provide justice to me.
Officials involved-Durgesh Tiwari BM, Neha-[protected] & [protected], Abhishek-[protected]. Loan Doc. sent by Mail ID [protected]@indianbulldhanifinance.in
Address of Company-IndiaBulls House, IndiaBulls Finance Centre (IVL Finance Limited.), 4th. Floor, IndiaBulls Centre, Tower-1, Senapati Bapat Marg, Elphinstone-West, Mumbai-400013.
Phone:[protected].
Email: [protected]@indiabulls.com, [protected]@dhani.com

Regards,
Kula Prasad Bora,
Jorhat, Assam 785001.
Mobile No.: [protected]/ [protected].
e-mail ID: [protected]@rediffmail.com

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Aug 13, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Jan 16, 2021

Updated by Kula Prasad Bora Some more images are attached herewith.

Verified Support

Jan 19, 2021

IndiaBulls Customer Care's response Dear Kula Prasad Bora,

We request you to share your bank statement (PDF) reflecting transaction details on [protected]@dhani.com for further action.