[Resolved]  IndiaBulls — unknown ecs issued twice in year

Address:

Ghaziabad, Uttar Pradesh, 201102

Dear all,
This is to inform you that an check was issued in sep2017 without my knowledge and it got bounced before loan approval. However i paid the required amount and i was assured that this mistake will no be repeated and bouncing charges will be refunded because it is criminal act if anyone trie to get money from account without their concent. This act has ruined my credit history and cibil score.

After one year again an esc was issued for those amount which was committed to waived of last year (Bouncing charge) and again i was not informed.
This was the second time indiabulls have tried to steal money directly from my account and it got bounced becoz of insufficient balance.
I maintain the sufficient balance if i would have informed earlier but it was done without any intimation.
I have received notice from my bank (Citi bank) to close my account because it happened twice within year through indiabulls.
This is not acceptable at all as indiabulls are trying to ruin my relationship with bank.
I would request you to please treat this as criminal offence and take strict action because it is kind of theft from bank account which impacts not only my credit history but cibil score as well.

Home loan number: hhlvas00356644
Contact no: [protected]