IndiaCakes.com — stale and wilted flowers, customer service refused to admit

Address:	Kolhapur, Maharashtra, 416003
Website:	m.indiacakes.com

Recently placed an order for a 12 gerbera flower basket to be delivered to Calcutta on 24th.
Most of The flowers were wilted, stale and seemed to be old. This was a gift for my family and they asked where I’d ordered the flowers from as they were wilted when delivered. I asked them to take pictures and immediately mailed India cakes, no response for 2 days, called thrice and mailed again to which they gave me the silliest response ever “The said order is delivered as per specification mentioned on website Proper Flowers was delivered

If you compare the design shown on website and actual delivered, then it will not be the same as shown on website,

Flowers Decoration and Cake Decoration Shown in this Picture may differ in shape, color and size depending on availability and the City

Hence we cannot accept the complaint.”

This is a total rip off, they’re just tricking people and selling stale flowers from days ahead and still charging a hefty sum. The customer service is worse as they refuse to see your point and will go on a tangent to pretend they don’t understand and refuse to refund your money. A bunch of cheats and I surely will never order anything from them