IndiaCakes.com Complaints & Reviews

I have order a cake to be delivered on 11th of November but it was not done so I called them on 12, 13th but nobody was there to lift up the call.. I talked to them on 14th and they told that I have cancelled the order which is absolutely false.after argument they told to refund within 20 days but till now refund has not been done. The customer care is worst and very rude.they are very harsh and always ready to fight..please take some action...

I have ordered 3 items(cake, card, teddy) from indiacakes.com on 21/11/15 .. my order would be delivered on 23/11/15..but they did not delivered my order.due to rain(their company issues)...so i called them to cancel my order..and refund the money..they told to send mail.. i sent...but..i didnot get their cancellation mail as well as my money......

I've ordered cake and flowers from "India cakes" on 31st oct 2015 of rupees 1400 by online payment. They didn't processes my order as they said online payment is failed, but as i've discussed with my bank (Indus Ind), the amount has been received by merchant, after that they have received the amount and email me for the same on 3- nov -2015. On next day 4-Nov-2015, i've replied them to refund my money and also request for same on call to...

I ordered a cake for my friends birthday to gandhinagar, gujrat fron indiacakes.com the site says that they have delivered the cake but as i confirmed from my friends they said no order was recieved but the site is saying it has been delivered the order was of 950 rs. moreover they charged 200 extra for delivery hence they should return the money to me...

Indiacakes 101 Krishna Sagar Apartment, Shri Krishna Colony, Patolewadi, Old P B Road, Kolhapur:-416005, Phone No.:[protected] Order No. :[protected] ORDER DATE : August 29, 2015 9:10:45 PM IST PAYMENT METHOD : Credit Card / Debit Card / Net Banking SHIPPING METHOD : Delivery Time Options - Night Delivery:- 9 PM - 11:55 PM MESSAGE: Happy Birthday Dimpy Bill to debabrata misra [protected] Email : debabrata.[protected]@gmail.com Ship...

Hi All, It has happened twice with me now that indiacakes did not deliver the cake even after paying extra money for a selective time delivery. There customer care number never worked and it says out of service. There is no other way to contact the support. It was good earlier but these days it is pathetic. I am very disappointed with the service. No one responded to my emails even. India cakes spoiled my surprise. They did not refund my...

Order a cake and bouquet at 11 am. Paid extra rs 350 for delivery before 2 pm. When i chatted on support, they said you had to order 24 hours ago. If that is that case, then why was my 350 rs debited when you know you cannot deliver. When i called their pune office, the lady shouted on me saying customers do not know anything, its our mentality.
Pathetic response. And it was my first order with them. ....

I have ordered cake on 3rd june at 6 pm, I had paid extra for fast delivery as mentioned on site. Till late night no one has responded even I tried calling company but no one was responding there. I was waiting till 9 pm night but delivery person no one has responded. later I called some different delivery service company and they delivered the same time. Now when I mail to this company for refunding then I receive call from one delivery...

Transaction number : [protected] Payment Date: 22/05/2015 Name: Shruti Khandelwal Pujari Team, Disgusting service, ill behavior and irresponsible team is what they are operating onn. My payment was done on 22nd May for a cake delivery in night, the cake never got delivered and then in morning i told to cancel order as no point now to send cake, the order got cancelled and since then till today they are making me fool sometime they...

This is in regards to indiacakes (http://www.indiacakes.com).i had placed order for cake on march 5th 2015 for 1750 rupees to be delivered on 7th march 2015. Order was not delivered and when i request for refund there is no response over call, mail and online chat.please do the needful in getting my refund amount and take appropriate action against cheating customers....

This is in regards to indiacakes(http://www.indiacakes.com/). I had placed order for cake on March 5th 2015 for 1, 750 rupees to be delivered on 7th Mar 2015. Order was not delievered and when i request for refund there is no proper response over call, mail and online chat, they tell this is not concern department and no proper response when i call and they tell ordered was delieverd not initating refund amount and disconnect call. Action...

i had placed an order (Cid:31718) on the 11th of feb 2015 for an egg less dark chocolate cake to be delivered on the 14th of February 2015... the cake never got delivered and on top of it i mailed those guyz a 50 times...messaged them...called them a 1000 times minimum but no one even bothered picking up the phone or replying to mails or messages and i had called well with in the specified times... i shall ask them for a complete refund when...

I got cheated here. I ordered half kg cake but the cake which was delivered was not even 200 Gm(including box). i have a weighing machine with me . the shape is same but weight differs a lot. this whole process is nothing but fraud Order Number [protected]...

Hi, My e-mail id: [protected]@gmail.com On 22nd October I paid the money (> 23 USD) in cakedileveryindia.com to deliver a cake + flower bouquet + 6 inch small teddy ( COMBO) .(A 15 red roses Bunch specially made to express your boundless love to your loved one with 1/2 kg mouth watering Black Forest Cake and a small cute 6" Teddy) Since I am in USA I couldn't get in touch with the recipient, Initially I got to know that only flower bouquet...

Order No. :[protected] Extremely unprofessional and really poor service. Was shocked to see the kind of cake and bouquet delivered to us. Customer service is completely irresponsible and I think I will not choose to order from your site in future. And definitely would not recommend any of my friends. Completely lost the faith from ordering the gift online from your site. Poor quality and Poor service...!!!...

I made 2 seperate orders - one for flowers and the other one for 2 cakes. I paid close to 60 dollars for the 2 orders. Please see the quality of cake that reached. The cakes were messed up. The message was wrong. And it tsted good enough to puke. This is whats being sold for 30 dollars. When my mom took it back for the quality she was told the cake makers only get 150 rupees. These guys are frauds and money suckers. To top it up my...

Order No. :[protected]Cake order) Cancelled long back in 11th-August-2014 but money is still mot refunded back to my account. They have agreed over the mail and the customer service Tel. many times to refund the money but they are just lying....

Order No. :[protected] Cancelled long back in 11th-August-2014 but money is still not refunded back to my account. They have cheated on another order as well where they have taken money for early deliver and delivered very late in the night when the party was over....

Hi, I am gayathri from Chennai, on Aug 27th I ordered cake and gift through online (indiacakes.com )to deliver to my would be. But they didnt deliver the cake and they execused as it is a Remote area. After a long conversation they gave me a coupon code for 1100rs but its valid only 750rs. Before that they had taken two payments from my account. Now they are not responding me properly and no proper response from the customer care. Cause...

HI All,

We have ordered a 1KG Pineapple cake from India Cakes (www.delhicakeshop.com) for a friend yesterday but the kind of services given by them is disgusting. Though the cake was delivered on time but the cake quality was pathetic. It had the smell of the box and was bitter in taste. I had mailed them stating the concerns :
I have placed an order (order # 12323) yesterday for a 1 KG pineapple cake to Delhi-Uttam...