[Resolved] IndiaGames — Urgent: Payment Deducted but Diamonds Not Received

[Resolved] IndiaGames — Urgent: Payment Deducted but Diamonds Not Received

S [email protected] Mar 27, 2026

Dear Games Kharido Support Team, I am writing to report an issue regarding my recent Free Fire top-up. I have made two successful payments, and the amount has been deducted from my account. However, the diamonds have not been credited to my Free Fire account till now. This is causing inconvenience as I have not received the service despite successful payment. Account and Transaction Details: Free Fire Player ID: [protected] Transaction ID 1:[protected] Transaction ID 2:[protected] Payment Date: 21 mar 2026 Total Amount: 700 I have attached the payment screenshots for your reference. I kindly request you to credit the diamonds immediately or process a full refund as soon as possible. Please treat this issue as urgent and resolve it at the earliest. Thank you. Sincerely, Your Name Salauddin Ansari +1 videos Was this information helpful? No (0) Yes (0)
Mar 29, 2026 Complaint marked as Resolved Dear Sir/Madam, I am writing to report an issue regarding a recent purchase. I have successfully completed the payment for Free Fire diamonds, but the diamonds have not been credited to my account yet. Here are my details: Free Fire ID: 8913530038 Transaction Number 1: 202348909563 Transaction Number 2: 399312137100 I have all the necessary proof of payment, including transaction receipts and screenshots, which I can provide if required. I kindly request you to check my transactions and credit the diamonds to my account as soon as possible. If there is any issue, please inform me at the earliest. If my issue is not resolved promptly, I will be forced to take legal action, including filing a complaint under IPC Section 420 (Cheating), IT Act Section 66D (Online Fraud), and the Consumer Protection Act, 2019 for deficiency in service. Thank you for your support and prompt attention IndiaGames customer support has been notified about the posted complaint.
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