IndiaMART Complaints & Reviews

I had placed order with a seller named modit arora of telstra ltd. He had contacted me after i replied to the post on indiamart.
I had did a payment of 15, 000 india rupees as that was the price mentioned. He had mentioned that 1st 50% payment and the remaining 50% wen i receive the product. But later he said to get get the tracking details courier company is asking for the full payment to done. So 1st i had one one payment of 7, 500 and later another of 7, 500.
He did not mention any other charge at that moment. He shipped the product and that too it was the wrong product i. E he sent 10 pieces of dji spark drone and 5 apple iphone x whereas my order was for just one piece of dji spark drone.
Later he tells me he is sending 3 pieces.
After that he contacts me saying i have to pay more money as custom charges so that the drone can be released from there. Nothing about this was mentioned at the time of buying.
And the amount he was asking more was 21, 000 indian rupees and then he said 8, 000 indian rupees.

I complained to indiamart about this, but they showed no interest in contacting me back after issuing me a complaint number. I kept calling them but still no positive response. It almost been 15 days now and the keep saying "your complaint will be resolved in 24-48hrs"

Have ordered product to
David simon,
Electronic enterprises ltd
12, sbi bank road, hyderabad. Product ordered is 1unit for rs.6000/-. As they can't deliver 1unit, have ordered 1more. Amount paid for additional unit as well as custom clearance through bitcoin transfer (6000+8000). Again they need amount for import licence. Need your intervention.

I provided all my details and rs 5000 to your company agent. He told that he will register my business on indiamart within 15 days.
I called him on 16th day as i was not registered yet. He told sir please give me 5 days more. I agreed and gave him 5 days extention. I called him after 5 days he told me that your documents are not complete.
Means after 21 days he gets to know that my documents are not complete and i was told that i will surely get some business within that time. I could not believe on indiamart anymore.
I applied for my money refund long back.
Indiamart tells that we have made the refund. But it has not been credited in my account. It is the account of your employee in which you have credited my refund money. I called on customer care they told your request will be processed within 48 hours but now it has been 7 days my request is not processed. Now if you not credit my amount 5000 rs within 5 days from today i would be at a loss of 20000 and i would claim it from you.
Name: sachin bansal
Mobile no:[protected]
Business name: bansal hygienic india
Mail id: [protected]@gmail.com
Complaint no: 1925300

I've been dealing with mark samuel - khanemedical, which you referred. I sent him a moneygram of $635. He stated he shipped via some company called ums press, in which they are holding my package, unless i pay $650 us, which supposedly is refundable. I will not pay, since mark never mentioned this charge. He refuses to return my funds, since the package is on hold pending my payment. I contacted the insurance company (Ums) and they refused, unless i pay $650. Mark refuses to return my money or provide another shipment with another carrier. Your team referred him to me..

We had booked a white board in the month of octobr 2017, the dealer right believe paper and stationary pvt ltd, through indiamart contacted us and informed us tht we will get the 2 white boards only on full payment
We have paid the full amount the dealer and indiamart both r not responding
Dealer contact number is [protected]
Aftr complaining indiamart, even their customer care r disconnecting the call
We want our amount in refund

Dear team

Last month i complaint against buyers of indiamart but indiamart executive reply that we dont have any legal support so you do your own so i mark a mail to indiamart kindly stop my ecs but till know that do not reply.

Complaint against buyers he send me a fake neft received with bank seal and now he is not pick up the call.

And indiamart they dont have customer address and customer another number.

Please find the mail i already attached kindly check what they reply.

Dear farzana haider

This is to inform you that we have received a complaint against the web ride dot com

We request you to get in touch with the complainant at the earliest and resolve the matter amicably.

Complainant's contact details:
The web ride dot com
Farzana haider, new delhi, india
+ (91)-[protected]
+ (91)-[protected]
[protected]@thewebride.com
http://www.thewebride.com

Request you to mark a copy to [protected]@indiamart.com for each and every communication with the complainant.

In case of any queries, please feel free to contact us. Awaiting your response at the earliest.

Buyers help-desk
Email: [protected]@indiamart.com
Mobile: +91 [protected] | +91 [protected]
Office hours: 9:30 am to 6:00 pm [monday - friday]

2)

Complaint against anil
Inbox
X

Indiamart buyers help [protected]@indiamart.com via freshdesk.com
Nov 3 (3 days ago)

To me
Dear theweb ride,

Our support representative has indicated that your below ticket (#1144636) has been resolved.

If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.

We’d love to hear what you think of support received from us?

Happy
Just ok
Unhappy

Sincerely,

Buyer’s help-desk
www.indiamart.com
Email: [protected]@indiamart.com
Mobile: +91 [protected]

Issue:-supplier delivered the product but buyer stop responding.

1144636:2425

Indiamart buyers help [protected]@indiamart.com via freshdesk.com
Nov 3 (3 days ago)

To kritika. Gogoi91, me
Dear sir/madam,

This is with reference to the complaint that we have received against your company. Please find below the same for your reference:
We request you to get connected with the complainant: mrfarzana haider < [protected]@thewebride.com. > from < the web ride dot com > at the earliest and resolve the matter amicably.

Request you to mark a copy to [protected]@indiamart.com for each and every communication with the complainant.in case of any queries, please feel free to contact us.

Awaiting your response at the earliest.

Buyers help-desk
www.indiamart.com
Email: [protected]@indiamart.com
Mobile: +91 [protected] | +91 [protected]
Office hours: 9:30 am to 6:00 pm [monday - friday]

Disclaimer: all the information provided has been taken from reliable sources. However, indiamart intermesh limited does not take any responsibility of its accuracy or correctness. All contracts/ transactions will be the responsibility of the users only. The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee (S) and may contain confidential or privileged information. If you are not the intended recipient, please immediately notify the sender by email and destroy all copies of this message. Indiamart will not be responsible for any kind of misuse or sharing of this email or its content, and can not be used for any legal purpose.in case of no-response on the complaints from any of indiamart's listed member (S), we may initiate to remove their listing (S) from our portal.

On june 8, 2017 i started speaking with satyapal sharma from siddharth global about producing dhurrie bags. I paid to have a sample bags made so i could see the bag was made correctly. We agreed on the price and he told me 4-5 weeks to produce the bags. I sent him $1, 631.25 (75% of the order to start) to make the bags.
Pricing we agreed on:
80 @$9.50 for a dhurrie zip wristlet clutch
80 @ $12 for dhurrie foldover clutch
65 @ $7 for a small zip top bag

He has tried to tell me he needs more money and to change the price we agreed on. He is now not responding to me at all. I want my money returned or the bag order as i ordered them.
Please let me know if i can provide any additional information. I have all correspondence with mr. Sharma.
Thank you,
Stacy perry

I post an aadhar card machine requirement and india mart shared my information to suppliers and i had been placed an order to supplier with booking amount of 10000/- rupees after that supplier did not any response to me and have raised many times complain to india mart but they also not helping to me. So i would like to suggest to guys please be aware from indiamart service their main aim is only to make money nothing else. I have sent all related documents to indiamart as well such transfer slip, mobile number etc.

On 17th oct i have placed the order on india mart (Dinesh associates, rahul gupta). I have already done the payment through neft (Rs. 3950). But till now i have not received my order.. Neither the dealer knows where it is as he lost the courier slip.. Neither he is returning my money.. Giving excuses... It was a ring plate for engagement.. Now whole function will get spoiled bcoz of dis.. I need my money back.. Its so much of harrasment tat i have to follow up with them every day.

Look i bought a pair of football shoes from someone on your site i did my payment and he said it will come after 15 days but it hasn't arrived yet and when i called him he said that my shoes are stuck somewhere so it's not his problem he tried his best... And he is not even returning my money i beg u u plzz take strict actions towards that person

Your regard
Mohit yadav

Indiamart is totally a fraud company, never by from indiamart, never download their app on cellphone, never share your number with them or they keep calling you, i order a medicine from indiamart for 3000 indian rupees, i receive nothing, the seller was shine laboratory pvt ltd who scamed me by taking money from me and giving nothing in return, indiamart helpline just dont help, first few days they keep giving excuses and after that they will send you a advocate legal letter which you have to give all your information and wait, and after that process still nothing, if you spend your money and receive nothing your money is gone and you are scammed.. So just forget about the money or you will be wasting your time retreiving it.. Just dont buy from indiamart

This is to bring to kind attention that i have paid to indiamart amount of 5000 rs. To create my business profile 18/09/2017 time around 11:30 am before my business profile create i say to indiamart to stop my all work 18/09/2017 time around 12:30 pm and refund my 5000 rs because we are not satisfied indiamart services. First they say your refund will be procesing but now they are not refund my 5000 rs

Thanks and regards
Rajan garg...

Dear sir/ma'am,

I have taken services of indiamart for leads generation. But i din't get time to work on it so i decided to quit. Thus i send a mail of discontinuation of service. As they said it should be done about a month before, i did exactly same.
I mailed them and they haven't replied on that so i called them after 2-3 days and they still haven't initiated on it. I request them not to deduct service charge for further. But they still deducted a month after.
Now i called them a day before when i come to know that my account is debited, so they called me today and said i haven't received my mail for discontinuation of service and when asked him to check properly he said that mail is in spam. Now it is not my fault but they refuse to refund my money (Rs.2500/-)
Please help!

This is with regard to our company asb automotive industries association with india mart for giving business leads for furniture manufacturers category. I have been paying ecs for the 22nd september 2016. Paying rs.5000 initial amount and monthly rs.2500 for the last 12 months. Total paid rs.35, 000.

We have spent financial the above said amount to india mart.

Also, we have spent time on following up with the fake enquiries and fake business leads that they allot us thru email and sms. There is lot of effort going in vain and manpower wasted along with internet and telephone bills. To add to that we have to bear the office expenses over rental.

Who is going to bear my losses till date.

I want india mart to compensate for all my losses since 1 year starting from september 2016 onwards. Upto rs.90, 000 per month. Total for 12 months rs.10, 80, 000.

I request the consumer forum to help us in recovering this amount from india mart.

Regards,
H. Riyaz
A. S. B automotive industries
Hosur, tamil nadu

I had to make an adjustment of rs 8300 with sp sporting house but the person doesn't pick up the phone. All the items provided by him was not what i ordered but still i accepted it but when it came to adjusting my due amount he uses all kind of excuses. The supplier should not be allowed to use indiamart platform. My shopping experience using indiamart platform was just terrible. Iam sure i won't be using it anymore. I just want u to resolve this matter early and do take stringent action against the supplier sp sporting house. This is my 2 nd complaint against the supplier. The first got resolved. The supplier m/s s. P sporting house from shantikunj arjuna nagar north karaudiya sidhi madhya pradesh

We intellexus systems pvt ltd. Logged a complaint via customer care service.
It was logged couple days ago. There were two complaints as follows.

1) our company's account was named as intellexus systems pvt ltd. But by clicking on it i. E. On your b2b portal it was directing the page of other company i. E. Medister. Which needs to be changed.

2) our all information of org inclusive of products contacts and everything was shown in other fake account named as intellexus shifting pvt ltd.

So i told the executive to rectify this, he did that. But he removed the data along with the fake name, so our whole account was deleted. And now on your b2b portal, just our name remains but it directs the page to medister which is wrong and illegal. So it is my recommendation to change this above-said problem.

Mr. Rohit... It is very very disappointing to note that after discussing about the refund issue for more than 15 days with me you are telling me that the refund cannot be made to my account from where the payment was made??? Is this some kind of a joke from indiamart, what kind of pathetic service is this... I had sent all details of my bank account along with cancelled cheque and you yourself had confirmed that the refund will be made to my account. This was the statement made by you which clearly mentioned that refund will be made to my account, how can you go back on your words???

"we have also changed your name from on your indiamart's account from asha mathur to gaurav mathur so that refund can be done.

Once refund is done, you can again change name."

How can you now say that you did not have the details of the bank account from where the payment of rs. 5000 was made, i had sent the attached screen-shot to mr. Rakesh after making the payment on may 17th itself, and he confirmed to me that all the required details were received by him, please check with him on the same and the attached screen-shot was saved by him for my payment details... How can you now say that you do not have the details of the bank from where the transfer was done??? This is pathetic service from indiamart and i want this to be escalated to the highest level to know the reason why the refund cannot be made to the account from where the payment was made??? How can you go back on the commitment you yourself made to me???

My reistered no is [protected]
Company name is sri velmurugan and co
Sales executive told me that for first month s rs 5000 and from next month is 2500 but now they are trying to debit 2500 rs extra for the first month i regestered a complaint with india mart my no is 1745412. It bounced two times is august 5 and august 10 and they are trying to debit on 15 i want proper explanation before debting and they have not given me my gst bill till now.

Dear sir,
My name is yathin actually i founded a number of sword dealer in indiamart and gave a message (I'm interested to buy) after that he directly contacted me and gave detailed information about his products. I booked his product (Sword)
He said to send the amount because cash on delivery is not available to ur place
So i transferd him amount after that he is not receiving the calls he cheated me after receiving amount. So please make sure to refund my amount back. Don't encourage this type of frods in ur indiamart
His name:- suresh kulkarni
Ph: [protected]

Dear sir,
I would like to tell you that this india mart company daily sends otp messages on my [protected] no., i have already told them that i haven't bought anything from your company nor i am going to buying in future, and i haven't registered myself on your site.
As per them, all the communication with this no. Has been stopped, but they still sending these otp messages, now i m thinking to switch off this number, only because of their stupid messages, please help me regarding this issue..
I am also attaching the screenshot where the conversation between me and this company customer service guy happened.