IndiaMART Complaints & Reviews

Gowdham r, contact# [protected] mentioned rep came to our shop for sales and bought ₹5000 initially and ₹3000 later in last month. Till this date no response from him and money is auto debiting from account. I need immediate response from your side or cancel the business and refund the total ₹8000. Very disappointed from indiamart service. Visit our shop immediately.

I send money 41500 but not receive korg keaboard. India mart i serch korg keybord. Messege in one person. I send money your account. 2 days after. Want 13500 rs. I send 13500 rs want 39500 rs. I not send money. Product not received. My money refund in possible. I messege. Send person not respond. My item arrive at andrapradesh. Want 49500 rs custum clearence fees. I not send money i am in cheeting. My money lost. My money return possible

We had stop the services of the indiamart on october 2019 and stop my ecs payment. But after two months 0n 16th dec, indiamart present ecs on my bank and debit my bank account of rs 3000/-. I have complained against this fraud with customer care they demand 24 to 48 hours to resolve this problem and refund my amount. Yet we have not receive my amount refund so please refund my amount asap.

#indiamart #badexperience #vulnerable-dealing

Today i got a call during client meeting from the customer service executive of indiamart regarding joining their paid membership programme for digital marketing. Actually he had discussed the terms & conditions of joining this, few days back. But somehow due to busy schedule, i forgot to activate the online link and do the transaction.

Thats it! I think i have done this much to make him use harsh and high tone on the call! He used some hard words!
N believe me my phone was on loudspeaker!
In front of my client, i felt embarrassed!
I replied, “is this the way you approach all your clients? Is this the way indiamart promote the business? Lets please cut the call.”
Saying “thanks for wasting my time” he cuts the call.

After around a hour, a got another call from the dealing hand who dealt with me from indiamart complaining my mistake to not crediting the amount.
I just give her the feedback about the previous call, and how embarrassing his words prove in front of a client. And asked her “ do they record calls” and she simply smiled and said, “ no sir, we don’t”.

She tried hard to convince me to do the transaction and get the membership, somehow i believe to hold on the transaction for some more days.
#badimpression #indiamart

Hi, I want to close my seller account with Indiamart as I am not getting any relevant leads. The customer care service has been pathetic during my three months. They are not closing my account now. At the time of starting my account, I was told that I can delete my account after 3 months by their executive but now they are refusing to do the same. They are trying to sell me upgraded packages but I don't want to continue with them anyhow.

Hi team,

I need your urgent intervention in below matter as its done through the indiamart website portal.

I have searched a seller for a4 size paper from india mart portal between 1st oct -15th oct 2019 from which i have received multiple quotation from clover livestock ltd was lowest. Hence i made my mind to go with clover livestock and he shared us whatsapp no as[protected].

From there we had discussion for rates and etc. After confirming rates we ordered to 500reams and made total payment of 32000/- to clover livestock with installment of two times sending 16000/- with upi transaction no.[protected] and[protected].
After sending the payment he confirm to receive it on his shared account
Bank name :bank of india
Account name : shahia begum
Account no: [protected]
Ifsc code : bkid0005053
Branch name : thoubal, manipur

After sending it i found the person has shared me fraudulent courier link as "bludedurtlogistics.com" where i am receiving below extra payment related mails from logistics company.
I try to reach the seller but he is not receiving the my call and not responding to my text.
As safer side i have call online no. Of indiamart where they taken one complaint as "3315485"
Kindly respond to my issue.
Should i file a complaint with local police station.
You guidance is requested in this matter.

I purchased indiamart buyleads package and when i paid i got call for verification and i teold him everything about my company but at last he asked me a silly question "what is login time period?" i said i didn't remember but i write in my diary but he said sorry i block you for 3 months, i was shocked i mean i am not giving any kind of exam or viva what the hell is this. Poor service by indiamart, they are fraud indiamart very poor service... Zeroooooooooooo

Indiamart takes 25% of the total scammed amount from the listed and verified seller in order to ignore the complaints registered by the consumer. They will ask you for the fraud amount and incident and evidences and stuff once you give them everything they contact the seller and negotiate from 20 to 25% of their total scammed amount and in return give a deaf hear to the consumers in the next call they make. Indiamart great conman satisfaction service.

I contacted one of the verified suppliers dr jems medpluss mysore karnataka for beverages box. I ordered for the minimum quantity which is 50 boxes of rs 1000 each and transferred rs 10000 as advance payment demanded by him. As soon i transferred the seller told me that his bank account has been freezed and my money has been frozen too. So i have to pay another 10000 only then he would dispatch my boxes. Lolll... Really in order to save my 10000 i have to give these cheaters another 10000 so told them that as soon as my money is realeased from his account then he can dispatch my shipment but he kept on telling me that i have to transfer 10000 today only otherwise he said i would not get the money i have already deposited. I told him i don't want the boxes anymore and to refund my money but that so called dr jems said that only if i transfer more 10000 i would get my 10000 on delivery and hung up on me. When i called him back again he started abusing. Seriously?? He clearly scammed me and also had the audacity to ask for more money and abuse me for not giving it this seller is still listed on indiamart and indiamart has nothing to do with it they said. I am not asking for money from indiamart but just telling them to contact the seller or remove him from your list. Neither of this was done. No action was taken by indiamart. I have provided them with all the evidence. Including the transfer details and audio clips of telephonuc conversation i had with doctor jems. Whatever they asked i did but no revert. It's really disappointing. It's the worst site. Indiamart is not reliable neither for buyers or sellers. This dr jems also provide fake medicines and injections and he claims to be the head of sales department for medpluss. So beware. I will be sharing the link of this seller.

Ticket id of complain is 3223144
We are a register as a paid seller there on last month and after that we got a call on 21aug from a register seller there name rs collection and the concern person name is sunil mathnani and he is register as a seller on indiamart and we believe on it as he connect us through indiamart. After that we done a deal of 289000 and send our kurti and kurta plazo package to him as the register address is same as he told to us and gst is also same as he gives to us and as on indiamart.
He gives us cheque of 289000 by hand and the person who gives it to us name us aaku mana and he told us that he is the son of sunil. After that we dispatch the package of 289000 and the cheque is bounce on next day and the person block our number and whats app also.
Now we are surprise when we talk to indiamart about this thing they told us that they did not verify a free seller and anyone can make a profile there in free. We told them that a verified sign is on this seller but they told us that anyone can got this.
The prima fqacing we find that indiamart give a platform to such type of cheaters and give a identity of indiamart to do this fraud.
We need our money back and as indiamart provide this to us we totally blame there role and need our money refund.

Dear all
We are SRT BARCODE SOLUTIONS & also member of indiamart
We received a call through indiamart from the no - [protected] on 02/09/19 at 04:53 pm .he enquired about prices for the product - barcode scanner ( model-QD2131) through my registered company.he also confirmed to buy further.but we insist him to pay an advance amount for the product through online.but he told he can pay only through Google play as he is an army officer he cannot use any other mode of transaction.we believe him as he is from indiamart and so we too accepted for the Google pay.once he verified for a less amount of rs.5/-transaction to confirm we accepted the transaction..a few minutes later an amount of Rs.5000 /-debited from our account..when we call him..he dnt pick up the call..and not responding further.yesterday the complaint was given to customer care...we are requesting an action regarding this and please help us to get back our amount of Rs.5000/-

IndiaMart seller Portal Log in No. [protected]

We have taken IndiaMart seller service around 10 months back, cost was Rs. 3000 per month and it was deducting directly from our bank account through ECS every month.

We were completely unsatisfied with the services offered and wanted to close our account. They said after 6 months i can apply for closure of our account.

Now its more than 9 months but they are not closing our account, and every month 3K is deducting from our account.

On 4th of July 2019, they have written a mail to me (Pfa attach file) stating that 5th will be the last payment and after that there won't be any deduction.

After their mail confirmation also on below date amount was deducted.

5th July[protected] Deducted (Pfa attach file)
30th July 2019 - Rs. 3000 deducted (Pfa attach file)
and for 30th Aug 2019 - I am getting a message that again Rs. 3000 will be deducted.

Pfa attach files for your reference, kindly take a necessary action on this fraud company.

Kindly help us to get rid this fraud.

+91 [protected] With this number a person by name Venkat from Aditya Marketing has promised and agreed to deliver 16 Metric Tons Of Plaster Of Paris and provided his Current Account Details for Transfer Of Money Through RTGS,
But after 3 days has Delivered PHOSPHATE instead of PLASTER OF PARIS by CHEATING THE BUYER AND DOING FRAUD BUSINESS, THROUGH INDIA MART, PROJECTED AS VERIFIED SUPPLIER FROM TUTICORIN.
INDIA MART SHOULD TAKE RESPONSIBILITY FOR THE LOSS OF MONEY CHEATED BY PROMOTING A VERIFIED SUPPLIER FROM THOOTHUKUDI, TAMIL NADU.

Dear sir,
we have already purchase a package in which you promised us to give 14 buy-leads but as you know last week you have cut the 7 buy leads by your own. when I approached our given no of relationship manager and helpline also nobody hep me and no relaxation given to me even they deny to pic my calls, then i write in feedback column then somebody called me and resolves the problems but we waste our three days and many calls we have to do.
in the mean time some useful buy-leads consumed by another supplier. and in the same time we loose our business so, you are requested not to do this again in any cost.

Now you are saying that if we are unable to attend some calls then you again cut our buy-leads then this is not justified and acceptable also. you are no right to cut the already purchased buy-leads for that we have paid you in advance.

If we missed any call this may be so much reasons we will be in meeting, driving and we can call back to them some time these calls may be odd times also we have to leave them.
it does not means that you will cut our facilities for which we have already paid in advance.
At last we again request you that no cutting or alteration shall be done with our purchased package.

Regards
Anil Kumar (CEO)

Kumar Engineering

687, Hisali Road, Basantpur Saintli,

MuradNagar, Ghaziabad– 201206 (U.P.)

Ph:[protected]

Mob: [protected]

Web : www.kumarengg.com

To,
Whomsoever it may concern

At the beginning of the month of july i called indiamart helpline to talk about that i am not happy with the service and wish to stop using it. One of their executives told me to call on 26 july and inform me that i wish to close it, and in return they will give me one additional month free of cost.

I called on 26 july at the executives number which he shared with me but was unreachable, i called 5-6 times but everytime it was unreachable. Then at 6 pm i called at the indiamart helpline number which i got from the app and informed that i wish to close the service. The person told me that i will get a call within 24 hrs. Which i didn't.

I again called the next day and was told the same reason. But i assumed that my request is processed and i am not getting a call cause it is weekend. On 29 july i again called the helpline number stating that i havent received any calls yet. I was again told the same thing.
After some time i got an email from the executive whom i was talking to that he tried calling me but was unreachable.
I tried calling him buy he was unreachable again so i sent a mail to his account regarding my issue.

Till the evening of 31 july i did not received a single call from them even when i have called and filed the complaint many times. Twice on 30 july as well.

On the evening of 31 i get a call from the executive i have been talking to stating that my service cannot be stopped cause i did not inform on time and as a result the amount was deducted already. I was surprised to hear so cause as per his instructions i have already filed for account closing on 26 july. He told me that i called after 6pm which is their office closing time and they go home before 6 so he did not received the request.
After talking to him i decided to file a complaint against the person on indiamart itself.
Within 2 mins i got a call from the executive's manager stating that she'll look into it and will get back to me asap.

Around 6.30 pm i got a call from the executive again stating that if you had a problem you should have told me directly, there was no point complaining, and he started arguing. We both agreed that there was no point arguing now and lets wait what the manager decides.

Next day i got a call from the manger stating that my services will be closed and shortly but for final feedback i need to consume a buylead, and she will notify me with all the details the next day.

Next day i got a call stating they can't return the amount cause they have filed the gst on 30 july already and thus cant refund my amount.

First of all why did they file for gst on 30 july if i have filed a complaint for closing on 26 july. Secondly there was no calls or mail from them regarding my issue up until 31 july evening. If i have filed a complaint on 26 and sat sun is holiday than i should have received the call on 29 itself.
Why did they wait for the amount to be cleared and then wait to notify me.

I feel i am duped and i need my full amount to be refunded.

To
Whosoever it may concern

I wanted to start online services on indiamart, to sell products. I opted for monthly mode of service and payment.

A miscommunication occurred at the time of verification, and indiamart team said that i don't know the complete process, so they're cancelling my services.

My complaint is that, both executives who came from indiamart, didn't explained me each and every part of service. And because of their poor handling, my services got cancelled.

I can't re-apply before 6 months, according to indiamart. When fault is from the company's executives, then why customer should bear the loss?

I strongly declines their poor policy and is going to file a legal complaint against the indiamart. Company accepts that the fault is from their executives end, still i'm bearing the loss of services and time because of them.

Regards

Aayush bhardwaj
Mo.: +[protected]
M/s pinkcity art sculptural's
Jaipur - 302001 (Rajasthan)

Dont use indiamart big packages it is total fraud. I had activated my services 2 years ago with pack of 3 years 14 buyleada a week with trustseal verified. Indiamart disable my package on 9 th of march reason buyer seller conflict open for
7056 rupees and 1962 rupees. Indiamart given no proof for it ad disable services we had not taken these amounta in our accounts. Indiamart is worst service. Even honourable court of india takes decision on proofs but indiamart behave like an intenational court immediate disable the package dont go for it its fraud company.
I m going to raise civil suit for procedure 7 and defamation for 499.500 ipc.

I paid 65, 000 for Maximiser service by 25th June.I was made cmient ent to activate catalogue and services in 10-12 working days.But till today no activation has taken place.Sales team person are either on leave or absent.I am not getting any reaponse through customer care.I need the services to start without any further delay.
No communication in time line is being done
I feel cheated

Sales team follow up fast when they have to take money, but disappear when they have to give service

Raghav aggarwal

Bhawani industries Limited
Mandi Gobindgarh

Please stop the service for mini dynamic catalog.
We have already speak with all your representative but no response for the stop services.
Company will be change the place so this payment 3000 is not paid for future.
So kindly understand my problems please stop the monthly payment 3000.
Already pay 6 month payment in on time...
This month is last you stop the payment and services immediately.

Hi Team,

This is to inform you that there is a fraud incident actioned by Indiamart which needs your attention.

On 15th June around 4.30-5 a person came from Indiamart saying they want to do business.

The moment the person saw my dad is busy, he started taking pictures of our footwear product, board reflecting name of shop/other details. He grabbed all the personal details from my dad's mobile without permission after which he made a profile on Indiamart adding all our product's pictures and personal details. I am trying to delete the profile but there is no option to delete anything.

I have added the photo of the person who did this but photo is not that clear.

I would request you to please help us with this complaint at the earliest.

Regards,
Deepak Nagpal